Top 215 Inside sales Jobs in Hanover, Md

Inside Sales Supervisor
Long Home Products —Savage, MD
- $53,000 - $57,000 a year
- Classroom
- Writing skills
- Mid-level
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Entry Level Insurance Sales Agent - Hybrid Remote (MD)
Bankers Life —Glen Burnie, MD
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- No experience needed
- Organizational skills
- Entry level
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Contact Center Manager - Inside Sales
Long Fence & Home —Savage, MD
- $75,000 - $110,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Presentation skills
- Health savings account
- Health insurance
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1d
Representative - Inside Sales
Accu-Tech —Hanover, MD
- $26.62 - $35.71 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
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Inside Sales Rep
United Rentals, Inc. —Glen Burnie, MD
- $23.55 - $33.90 an hour
- Full-time
- Clean driving record
- Merchandising
- Driver's License
- Paid parental leave
- Health insurance
Senior Inside Sales Advisor (Remote/Eastern Time)
A Place for Mom —Baltimore, MD
- $24.76 an hour
- Weekends as needed
- Remote
- Bachelor's degree
- US work authorization
- Senior level
- Health insurance
- Dental insurance
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Inside Sales Support Representative
J J McDonnell & Co Inc —Elkridge, MD
- High school
- ERP systems
- Data analysis skills
- Disability insurance
- Health insurance
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Inside Sales Representative
Cummins-Wagner Co Inc —Annapolis Junction, MD
- $22 - $36 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
- Disability insurance
- Health insurance
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Associate Sales Representative - Medical Device Sales - 16
Rep-Lite —Baltimore, MD
- $90,000 a year
- Full-time
- Up to 50% travel
- Driver's License
- Bachelor's degree
- Paid training
- Mileage reimbursement
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3d
Inside Sales - Technical Support
Chesapeake Systems —Hanover, MD
- $52,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
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Remote Inside Sales Rep
The Cascarella Agency —Baltimore, MD
- Part-time
- Remote
- Communication skills
- Entry level
- Under 1 year
- Work from home
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Inside Sales Representative
QXO —Columbia, MD
- $21.95 - $32.84 an hour
- Full-time
- Spanish
- Office
- Entry level
- Paid training
- Health insurance
Call Center Sales Representative
Protocall Communications —Hanover, MD
- $31,000 - $100,000 a year
- Mid-level
- High school diploma or GED
- Business development
- Paid training
- Paid holidays
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Inside Sales Representative, Northeast Region
Owens & Minor Distribution Inc. —Annapolis, MD
- $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Remote B2B Sales/Appointment Setter (Baltimore, MD, and Surrounding Areas)
GOVERNMENT MARKETPLACE LLC —Baltimore, MD
- $15 an hour
- Full-time
- Remote
- Entry level
- Paid training
- Paid holidays
Quick Apply
Remote Sales - Customer Service
The Gainey Agency —Maryland City, MD
- Part-time
- Remote
- Communication skills
- Entry level
- Flexible schedule
Quick Apply
Sr. Outbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Baltimore, MD
- $24.76 an hour
- Weekends as needed
- Remote
- Bachelor's degree
- US work authorization
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Representative
Fibox Inc —Glen Burnie, MD
- Full-time
- AutoCAD
- ERP systems
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Remote Sales Representative
The Gainey Agency —Baltimore, MD
- Part-time
- Remote
- Computer literacy
- No experience needed
- Computer skills
- Flexible schedule
Quick Apply
Inside Sales Representative
Pj Fitzpatrick —Bowie, MD
- $16 - $18 a year
- Full-time
- Remote
- Typing
- Communication skills
- Entry level
- Paid training
- Paid holidays
Quick Apply

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Inside Sales Supervisor

Long Home Products -
Savage, MD

Quick Apply

Job Details

$53,000 - $57,000 a year

Qualifications

Employee onboarding
Objection handling (sales technique)
Knowledge management
Role-playing teaching method
Team member evaluation
Data analysis reporting
Managing teams in a customer support role
Standard Operating Procedures (SOPs) implementation
Technical documentation
Writing skills
E-learning (training delivery method)
AI tools proficiency
Performance feedback (performance evaluation method)
Mid-level
User training (technical support)
Quality improvement leadership
Communication platforms
Quality control audit
Disciplinary action management
Team development
Salesforce Cloud
Quality assurance audits
Analysis skills
Customer service training (staff training program)
Presentation skills
Decision making
Content development
Sales coaching
Instructional adaptability
Mentoring

Full Job Description

About Company:

Company Overview:

At Long Home, we believe in delivering excellence to our customers and investing in the growth of our employees. Established with a commitment to quality craftsmanship and superior customer service, we have become a trusted name in the home improvement industry. Specializing in premium windows, doors, roofing, siding, and bathroom remodeling, we strive to enhance the beauty, comfort, and value of every home we serve.

Our mission is to provide homeowners with high-quality products and unmatched customer experience. We achieve this through innovative solutions, dedicated team members, and a culture that fosters collaboration, integrity, and professional growth.

As a rapidly growing company, Long Home offers employees the opportunity to work in a dynamic and supportive environment. We are passionate about creating pathways for career advancement while maintaining a strong sense of purpose and community. When you join our team, you become part of a company that values your contributions and invests in your success.

Discover your potential and make a lasting impact with Long Home — where your skills, ideas, and dedication drive our shared success.

About the Role:

The Inside Sales Supervisor is responsible for leading the training, coaching, and development of Contact Center employees to ensure consistent performance, exceptional customer experience, and achievement of business objectives. This role oversees new hire onboarding, ongoing education, quality assurance coaching, and the development of training programs, scripts, and standard operating procedures. Working closely with Contact Center leadership, the Training Supervisor identifies performance gaps, implements continuous improvement initiatives, and ensures agents are equipped with the knowledge, skills, and tools necessary to maximize appointment setting, customer engagement, and overall operational success.

Base Pay: 53k - 57k plus amazing bonus potential

Responsibilities:

Lead new hire onboarding, classroom training, system training, and certification to ensure quality of service provided aligns with Long Home values.
Assist in coaching, developing and motivating agents to provide “world class” customer service and meet all KPIs.
Facilitate role-playing, objection handling, and sales skill development sessions.
Train teams on new products, processes, systems, Salesforce updates, and AI initiatives.
Work with Pulse Center management to oversee the day-to-day operations of the Pulse Center.
Ensure team compliance of use of appropriate contact tracking technologies.
Conduct call reviews, side-by-side coaching, and quality assurance coaching sessions.
Monitor individual and team results through audit of quality assurance strategies and compliance with company policies.
Report on agent performance, training opportunities and areas of improvement to management and provide resolutions.
Assist managers in providing verbal and written performance feedback, including annual performance reviews, and follow the Long Home disciplinary action process, when applicable.
Maintain an environment that embodies the company’s Mission, Vision, and Values.
Remain in compliance and up to date on all company-wide live and digital training.
Successfully train and support rollouts of new products, processes, technology, and AI initiatives.
Perform other related duties as assigned.

Qualifications:

Effective communication, both written and verbal.
Ability to manage and lead a team of performance-driven employees.
Strong coaching, mentoring, and employee development skills.
Ability to design, deliver, and facilitate engaging training programs.
Experience developing training materials, SOPs, scripts, and knowledge base documentation.
Strong analytical skills with the ability to identify performance trends and training opportunities.
Ability to evaluate Quality Assurance (QA) results and implement coaching plans.
Ability to generate and analyze reports to support decision making and problem solving.
Proficiency with Salesforce, Microsoft Office Suite, call center platforms, and learning technologies.
Ability to multitask, remain calm under pressure, manage stress and ensure team performance, especially during high-pressure periods, peak seasons and demanding customer situations.
Ability to work in a fast-paced professional environment.
Ability to instill and demonstrate company values, mission, and vision to others.
Experience leveraging AI-powered coaching, Quality Assurance (QA), and conversation intelligence platforms to improve agent performance.
Ability to adapt training programs as AI tools, business processes, and technologies evolve.
Experienced in presenting to groups.

Skills:

The Contact Center Training Supervisor utilizes strong communication and interpersonal skills daily to effectively deliver training content and engage diverse learners. Analytical skills are essential for assessing training effectiveness through performance data and feedback, enabling continuous improvement of programs. Leadership and coaching abilities are applied to mentor agents and foster a supportive learning environment that encourages professional growth. Technical proficiency with learning management systems and virtual training tools facilitates the creation and delivery of accessible, scalable training solutions. Additionally, collaboration skills are critical for working with cross-functional teams to align training initiatives with broader organizational goals and customer service standards.

#IND123

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Refine Your Search

inside sales jobs in hanover, md

Inside Sales Supervisor

Entry Level Insurance Sales Agent - Hybrid Remote (MD)

Contact Center Manager - Inside Sales

Representative - Inside Sales

Inside Sales Rep

Senior Inside Sales Advisor (Remote/Eastern Time)

Inside Sales Support Representative

Inside Sales Representative

Associate Sales Representative - Medical Device Sales - 16

Inside Sales - Technical Support

Remote Inside Sales Rep

Inside Sales Representative

Call Center Sales Representative

Inside Sales Representative, Northeast Region

Remote B2B Sales/Appointment Setter (Baltimore, MD, and Surrounding Areas)

Remote Sales - Customer Service

Sr. Outbound Sales Representative (Remote/Eastern Time)

Inside Sales Representative

Remote Sales Representative

Inside Sales Representative

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