Top 134 Service desk support Jobs in Hanover, Md

SPS Help Desk Support (Temporary, Sept-Dec 2026) (ADMINISTRATIVE SPECIALIST I)
State of Maryland - DBM OPSB Division of Personnel Services —Baltimore, MD
- $25.49 an hour
- 8 hour shift
- Remote
- Research
- Microsoft Office
- Administrative experience
- AD&D insurance
- Dental insurance
8d
Helpdesk Support Specialist
BITHGROUP Technologies —Baltimore, MD
- $30 - $33 an hour
- Part-time
- 7 years
- Writing skills
- Windows
Quick Apply
Software Support Specialist - Level 1 (Remote)
FEI Systems —Columbia, MD
- Full-time
- Remote
- English
- Research
- Mid-level
Quick Apply
Help Desk Specialist - Level 0
Stratum Networks —Annapolis Junction, MD
- $65,000 - $86,000 a year
- Weekends as needed
- High school diploma or GED
- Entry level
- Under 1 year
- Paid holidays
- 401(k) matching
Quick Apply
End User Support Specialist
DMI —Crownsville, MD
- $159,980 - $165,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
- Disability insurance
- Health insurance
Help Desk Specialist
CACI —Fort Meade, MD
- $72,700 - $149,200 a year
- 8 hour shift
- Mid-level
- Office
- Windows
- Health insurance
Help Desk Jr. Analyst
Cogent People Inc —Columbia, MD
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Service Desk Specialist
XPERTECHS —Columbia, MD
- $38,800 - $61,200 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
Systems Support Technician I
Luminis Health —Annapolis, MD
- $23.61 - $35.42 an hour
- Full-time
- Computer literacy
- Bachelor of Science
- Office
- AD&D insurance
- Paid holidays
Help Desk Technician Tier 2
International Computer Sciences Inc —Annapolis, MD
- $70,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Infrastructure Service Lead - TS/SCI with Polygraph
General Dynamics Information Technology —Annapolis Junction, MD
- $128,039 - $173,229 a year
- 8 years
- Analysis skills
- Bachelor's degree
- Paid time off
- 401(k) matching
Systems Network Administrator I/Service Desk Support
Leidos —Laurel, MD
- $59,150 - $106,925 a year
- Full-time
- 5 years
- Office
- Windows
- Paid parental leave
- Employee stock purchase plan
Help Desk Technician - DAYS - TS/SCI W/ POLY
General Dynamics Information Technology —Annapolis Junction, MD
- $25.63 - $32.20 an hour
- Monday to Friday
- Mid-level
- Office
- 3 years
- Paid time off
- 401(k) matching
Help Desk Specialist
Interclypse, Inc. —Annapolis Junction, MD
- Full-time
- Microsoft Outlook
- Computer Science
- Office
- Paid jury duty
- Health savings account
Tier 2 Remote Operations Support (Evenings)
Columbia Technology Partners —Annapolis Junction, MD
- Full-time
- Remote
- High school diploma or GED
- Bachelor's degree
- Mentoring
- Profit sharing
- Paid jury duty
Quick Apply
Tier 2 Remote Operations Support (Overnights)
Columbia Technology Partners —Annapolis Junction, MD
- Overnight shift
- Remote
- 11+ years
- High school diploma or GED
- Bachelor's degree
- Profit sharing
- Paid jury duty
Quick Apply
Service Desk Analyst
Highrise Consulting Inc —Bethesda, MD
- $24 - $28 an hour
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
IT Support Technician I
Johns Hopkins Credit Union —Baltimore, MD
- $24.43 - $30.54 an hour
- Full-time
- 3 years
- Associate's degree
- Entry level
Quick Apply
IT Support Specialist (On-Site)
The Poole and Kent Corporation —Baltimore, MD
- $27.00 - $30.29 an hour
- Full-time
- Inventory management
- Mid-level
- Office
Service Desk Support
Leidos —Bethesda, MD
- $73,450 - $132,775 a year
- 8 hour shift
- Mid-level
- Office
- Analysis skills
6d

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SPS Help Desk Support (Temporary, Sept-Dec 2026) (ADMINISTRATIVE SPECIALIST I)

State of Maryland - DBM OPSB Division of Personnel Services
Baltimore, MD

Apply Now

Job Details

Full-time
$25.49 an hour
8 days ago

Benefits

AD&D insurance
Dental insurance
Life insurance
Prescription drug insurance

Qualifications

High school diploma or GED

Full Job Description

GRADE

LOCATION OF POSITION

301 W. Preston Street, Baltimore, MD 21201

POSITION DUTIES

The Shared Services Division within the OPSB, DBM, is seeking indviduals to work at the SPS Help Desk to assist with system user support calls. Successful candidates will function in a support role in the Division, and shall be able to work independently.

Specifically, duties involve resetting system passwords, walking employees through system processes, following up to make sure issues have been resolved, and providing feedback about the system. This is a temporary position that will start in September 2026 and end in December 2026. Core work hours are from 8:00am to 4:30pm for an 8 hour day schedule during these times. This is remote work. We provide work equipment.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six months of experience performing administrative staff, clerical, clerical technical, or secretarial work.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Previous help desk support experience.

Current software experience with Google Suite.

Intermediate level experience in MS Office including Word and Excel.

Excellent verbal and communication skills.

Experience researching materials using the internet, explaining process steps to others.

Team player.

Customer-focused, sense of urgency to resolve issues.

Well organized, self starter who eagerly approaches new challenges.

Proven ability to handle confidential information and sensitive situations with tact and maturity

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at [email protected] or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

Apply Now

Refine Your Search

service desk support jobs in hanover, md

SPS Help Desk Support (Temporary, Sept-Dec 2026) (ADMINISTRATIVE SPECIALIST I)

Helpdesk Support Specialist

Software Support Specialist - Level 1 (Remote)

Help Desk Specialist - Level 0

End User Support Specialist

Help Desk Specialist

Help Desk Jr. Analyst

Service Desk Specialist

Systems Support Technician I

Help Desk Technician Tier 2

Infrastructure Service Lead - TS/SCI with Polygraph

Systems Network Administrator I/Service Desk Support

Help Desk Technician - DAYS - TS/SCI W/ POLY

Help Desk Specialist

Tier 2 Remote Operations Support (Evenings)

Tier 2 Remote Operations Support (Overnights)

Service Desk Analyst

IT Support Technician I

IT Support Specialist (On-Site)

Service Desk Support

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