Top 563 Customer service representative Jobs in Hanover, Mn

Real-Estate Document Processing Support Specialist
Old Republic Title —Minnetonka, MN
- $20 - $30 an hour
- 8 hour shift
- Microsoft Outlook
- Computer literacy
- Writing skills
- Free parking
- Health savings account
9d
Customer Service Representative - Morrie's Auto Group
Morrie's Auto Group —Golden Valley, MN
- $18 - $24 an hour
- Full-time
- Office
- Reliable transportation
- Communication skills
- AD&D insurance
- Disability insurance
Quick Apply
Customer Service Representative
One Hour Heating & Air Conditioning of Ramsey, MN —Ramsey, MN
- $24 - $26 an hour
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Support Representative
THE RIGHT STAFF —Medina, MN
- $24 - $26 an hour
- Email
- Background check
- Customer service
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Customer Sales & Service Rep I
SiteOne Landscape Supply —Hamel, MN
- $19 - $23 an hour
- Full-time
- Inventory management
- Merchandising
- Residential
- Paid training
- Paid holidays
Customer Service Representative - Associate
Graco —Dayton, MN
- $18.46 - $32.26 an hour
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- US work authorization
- Employee stock purchase plan
- Health insurance
10d
Customer Service Representative
Flow Control Group —Maple Grove, MN
- $28 - $35 an hour
- Full-time
- Mid-level
- Office
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
14d
Customer Experience Representative Associate
Allina Health System —Coon Rapids, MN
- $20.79 - $28.31 an hour
- 8 hour shift
- 16+ years old
- Computer skills
- Associate's degree
- Disability insurance
- Health insurance
7d
Customer Service Representative Full Time
American Leak Detection of Minneapolis‚ Saint Paul, MN —Saint Michael, MN
- $25 - $28 an hour
- 8 hour shift
- Office
- Residential
- Construction experience
Quick Apply
Connection Advisor Outreach (Call Center/Healthcare Scheduler), Remote
Hennepin Healthcare —Minneapolis, MN
- $23.47 - $31.33 an hour
- 8 hour shift
- Remote
- Microsoft Outlook
- Psychiatry
- High school diploma or GED
- Disability insurance
- Health insurance
3d
Customer Experience Rep
Captrue Benefits LLC —Minneapolis, MN
- $19.25 - $28.50 an hour
- Full-time
- Remote
- HIPAA
- Research
- Mid-level
1d
Patient Access Scheduler
Fairview Health Services —Minneapolis, MN
- $20.83 - $29.40 an hour
- Call employer
- Remote
- HIPAA
- High school diploma or GED
- Organizational skills
2d
Connection Advisor Intermediate (Call Center/Healthcare Scheduler), Remote
Hennepin Healthcare —Minneapolis, MN
- $21.92 - $28.36 an hour
- 8 hour shift
- Remote
- Microsoft Outlook
- Psychiatry
- Mid-level
- Disability insurance
- Health insurance
3d
Contact Center Quality Representative Associate
Allina Health System —Coon Rapids, MN
- $23.22 - $31.83 an hour
- 8 hour shift
- 18 years or older
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
2d
Customer Service Representative
BLACKHAWK INDUSTRIAL OPERATING CO —Brooklyn Park, MN
- $20 - $23 an hour
- Computer literacy
- Pass drug screening
- English
- Health savings account
- AD&D insurance
Quick Apply
Customer Service Representative
Mechatronic Solutions —Maple Grove, MN
- $55,000 - $75,000 a year
- 8 hour shift
- Customer service
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
CSR Call Center
Corner Home Medical —Minneapolis, MN
- $21 - $22 an hour
- Weekends as needed
- English
- High school diploma or GED
- Medical terminology
Quick Apply
10d
Customer Service Associate I
Dollar Tree —Saint Michael, MN
- $15.00 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Call Center Representative
Opalfield Group —Minneapolis, MN
- $23 - $28 an hour
- Full-time
- Microsoft Excel
- Typing
- In-person
- Paid training
- Health insurance
Quick Apply
2d
Customer Service Representative
Anteris Technologies —Maple Grove, MN
- $20 - $24 an hour
- Full-time
- Customer service
- ERP systems
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply

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Real-Estate Document Processing Support Specialist

Old Republic Title -
Minnetonka, MN

Apply Now

Job Details

Full-time
$20 - $30 an hour
9 days ago

Benefits

Free parking
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Email customer support
Phone communication
Video conferences (communication methods)
Client interaction via phone calls

Full Job Description

ENTERPRISE SERVICES

Job Description:

This is an internal customer support position but it is not technical support.

SUMMARY:

Provide operational assistance for Customers through analysis, training, documentation, and resolution within designated areas of expertise.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide support services using internal and external applications
Escalate issues based on business impact and service level agreement (SLA) requirements.
Thoroughly document incident activities
Have an understanding of support service concepts and be able to identify the differences among events as incident or problem.
Escalate and coordinate communication across functional groups.
Act as a point of escalation for Tier I staff.
Provide shift coverage as needed.
Monitor document submission, formatting and data entry to ensure timely and accurate recording.
Identify inefficiencies and bottlenecks in current process.
Monitoring outcomes to ensure improvements are sustained over time.
Other duties as assigned or required.

EXPERTISE:

Competent to work with minimal supervision.
Maintains awareness of appropriate escalation scenarios to ensure the most efficient resolution.
Acts as escalation point to less experienced staff.
Demonstrates effective communication skills.
Strong attention to detail and problem solving skills

EXPERIENCE:

Typically has 1-3 years of relevant work experience in a support role
Knowledge of real estate property documents is preferred but not required

TECHNICAL SKILLS:

Possesses intermediate proficiency in Microsoft Excel including, VLookup, Pivot Tables, with the capacity to manipulate data.
Proficient in Microsoft Windows and Office suite (Outlook, Word, Excel, Teams, etc.)
Proficient in navigating computers and browsers to manage digital tasks and accessing online resources
Able to follow instructions given both in writing and verbally to complete tasks accurately
Maintain detailed and technical expertise of business operations, workflow, and procedures for supported business functions.
Proficient in understanding processes and concepts to interpret and apply information effectively.
Possesses documentation skills with the ability to record processes in a clear, concise, and organized manner
Skilled in understanding workflow configurations
Ability to priortize tasks daily
Typing skills: 40-50 wpm
Ability to operate scanner, printer, fax machine, phone.
Experience with Salesforce or another CRM system is preferred but not required.

KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED:

Educational Requirements:

Associate's Degree or higher degree preferred but not required; relevant work experience will be considered.

Communication and Interpersonal skills:

Excellent interpersonal and customer service skills.
Ability to prioritize and handle multiple projects and prioritize effectively.
Strong attention to detail and organizational skills.
At a minimum, the ability to work an identified 8 hour shift between the hours of 7:00 a.m. to 7:00 p.m., Monday through Friday.
Consistent attendance is required, which may include attendance at after-hour company events.
Ability to accept supervision.
Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors.
Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone, video conferences and in person.
Must be a personable, positive, and professional representative of the company.
Ability to work overtime as requested and approved by supervisor.
Perform other duties as assigned by supervisor.

PHYSICAL/MENTAL DEMANDS:

Proactive problem solver with a strategic mindset that is capable of critical thinking.
Demonstrate a strong aptitude for quickly learning new applications and tools with training.
Ability to change tasks quickly and proficiently.
Ability to work with confidential information.
Must be flexible with a can-do attitude and can remain professional under high pressure situations.
Ability to learn tools and applications with training.
Ability to work in an office setting five days a week.
Repetitive and continual keyboard activity and interaction

Sedentary work: The majority of activity in this position involves sedentary work including sitting, standing, walking and the occasional need to lift or move objects.

#LI-KB1

The estimated pay range stated represents the typical pay range for this position or similarly employed employees or employees performing substantially similar work. Factors which may be used to determine the actual pay rate may include, but are not limited to, education, training or experience; seniority; merit and work performance; quantity or quality of production; regional differences in compensation; differences in local minimum wages, or ability and effort.

Position's Pay Range:

$20.00-$30.00

Benefits may include:

Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

For California applicants, please click the following link to view our CCPA Applicant Notice

Old Republic Title is an Equal Opportunity Employer

Apply Now

Refine Your Search

customer service representative jobs in hanover, mn

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