Top 21 Call center representative Jobs in Hanover, Nh

Associate Telephone Operator - Per Diem, Rotating
Dartmouth-Hitchcock —Lebanon, NH
- $17.00 - $26.35 an hour
- Temporary
- Hospital
- High school diploma or GED
- Computer skills
- Disability insurance
- Health insurance
Emergency Dispatch Operator - Evenings
Dartmouth-Hitchcock —Lebanon, NH
- $17.00 - $26.35 an hour
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
- Disability insurance
- Health insurance

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Associate Telephone Operator - Per Diem, Rotating

Dartmouth-Hitchcock -
Lebanon, NH

Apply Now

Job Details

Temporary | Per diem
$17.00 - $26.35 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Phone communication
High school diploma or GED
Desktop applications
Computer skills

Full Job Description

Overview

This position is located in Lebanon, NH.

Acts as first contact in assisting callers, patients and staff in placing, receiving calls in a 24x7 environment. Solicits sufficient information from each caller to determine nature and urgency of call-in order to refer and/or respond appropriately.

Responsibilities

Receives, transfers, and places calls using appropriate telephone etiquette and standardized greeting.

Exhibits superior listening skills utilizing reasoning, problem solving, quick responding, and comprehension/understanding skills.

Promptly and courteously answers questions from external users and provides general information.

Interacts with all individuals in a professional manner, providing attention, support, and assistance to foster an environment of exceptional customer service.

Demonstrates proficient computer and telephone/paging skills.

Demonstrates exceptional customer service skills.

Maintains a pleasant and helpful demeanor and consistently demonstrates a professional attitude toward all internal users and external customers.

Demonstrates an ability to perform with precision and accuracy and for all switchboard processes for all emergency alarms, codes, or disaster incidents.

Proficient in multiple mass communication notification tools.

Responds efficiently and accurately to emergency codes following designated procedures where applicable related to Code Blue, STAT Airway, STEMI, Stroke, and Trauma Team activations.

Performs other duties as required or assigned

Qualifications

High School Diploma or Equivalent
One (1) year working in a telephone-based customer service role, preferably a healthcare environment and/or one (1) year telecommunications experience required.
Must be able to use computer/phone for extended periods of time.
Demonstrated ability to use multiple software programs and equipment in a fast-paced environment while assisting others.
Demonstrated communication and interpersonal service skills and ability to work both independently and as part of a team required.
Demonstrated initiative and self-accountability with exceptional organizational and time management skills.

Required Licensure/Certifications

None

Area of Interest: Secretarial/Clerical/Administrative
Pay Range: $17.00/Hr. - $26.35/Hr.
FTE/Hours per pay period: .01 hrs/per week (per diem/temp)
Shift: Rotating
Job ID: 37116

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | DHMC and Clinics Careers

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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call center representative jobs in hanover, nh

Associate Telephone Operator - Per Diem, Rotating

Emergency Dispatch Operator - Evenings

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