Top 2039 Customer service representative Jobs in Hanover, Nj

Customer Service Specialist
Emmi Dessert USA —Kenilworth, NJ
- $70,000 a year
- Full-time
- Customer service
- ERP systems
- English
- Health savings account
- Health insurance
Quick Apply
Inbound Retention Representative (Six-Figure Opportunity)
EchoStar —Roseland, NJ
- From $43,000 a year
- Weekends as needed
- Clean driving record
- Pass drug screening
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
Active_Client/Customer Services Representative 2
Experis —New Providence, NJ
- $22 - $24 an hour
- Contract
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
3d
Customer Service Representative
Aetrex, Inc. —Teaneck, NJ
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Disability insurance
- Health insurance
Quick Apply
Service BDC Coordinator
Paul Miller Honda —West Caldwell, NJ
- $18 - $23 an hour
- Full-time
- Dealership
- Entry level
- Wellness program
- Disability insurance
Quick Apply
Customer Care Manager
JCPenney —Wayne, NJ
- $69,000 - $115,000 a year
- Mid-level
4d
Customer Service Representative / Call Center / Client Support
ADP —Florham Park, NJ
- $15.00 - $28.94 an hour
- Overtime
- Hybrid work
- Military
- Writing skills
- In-person
- Wellness program
- Disability insurance
Payroll Implementation Specialist II
ADP —Parsippany-Troy Hills, NJ
- $18.56 - $34.66 an hour
- Overtime
- Military
- Writing skills
- Mid-level
- Wellness program
- Disability insurance
1d
Customer Care Supervisor
JCPenney —Wayne, NJ
- $57,000 - $133,000 a year
- Full-time
- Mid-level
3d
Customer Service Representative
Western Pest Services —Parsippany-Troy Hills, NJ
- $25 - $27 an hour
- Full-time
- 18 years or older
- Microsoft Outlook
- Office
- Paid training
- Paid holidays
Customer Service Representative
Soho Paper —Livingston, NJ
- $18 - $20 an hour
- Full-time
- Inventory management
- Computer literacy
- English
- Paid time off
- Professional development assistance
Quick Apply
6d
Airline Customer Service Representatives in Newark (EWR) Airport - $21.25/hr with $4.60 Health Variance
Hallmark Aviation Services —Newark, NJ
- $21.25 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid training
- Health insurance
Customer Service Representative (CSR)
Logystico —Newark, NJ
- $25.46 - $30.66 an hour
- Full-time
- Spanish
- English
- Mid-level
- Paid training
- Health insurance
Quick Apply
5d
Remote Welcome Center Associate- Call Center
Metropolitan YMCA of the Oranges Inc —Livingston, NJ
- $16.01 - $22.80 an hour
- Hybrid work
- Spanish
- Computer literacy
- English
- Disability insurance
- Employee assistance program
Quick Apply
Customer Service Representative (REMOTE)
Nestlé Health Science —Bridgewater, NJ
- $37,000 - $45,000 a year
- Remote
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Health insurance
- 401(k) matching
4d
Implementation Specialist I / Client Onboarding
ADP —Florham Park, NJ
- $17.02 - $30.14 an hour
- Overtime
- Hybrid work
- Writing skills
- No experience needed
- In-person
- Wellness program
- Disability insurance
Customer Care Representative
EBI Holdings, LLC —Parsippany-Troy Hills, NJ
- $24 an hour
- Full-time
- Mid-level
- Office
- Communication skills
Quick Apply
Retail Customer Service Associate
FedEx Office —Morris Plains, NJ
- $19.70 - $26.60 an hour
- Full-time
- Maintenance
- High school diploma or GED
- Project management
- Paid parental leave
- AD&D insurance
Front Desk/Call Center
NJ PEDIATRIC NEUROSCIENCE INSTITUTE —Morristown, NJ
- $18 - $24 an hour
- Full-time
- Spanish
- Microsoft Outlook
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Customer Service/Sales
Home Depot —East Hanover, NJ
- $17 - $20 an hour
- Entry level
- Employee stock purchase plan
- 401(k)

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Customer Service Specialist

Emmi Dessert USA
Kenilworth, NJ

Quick Apply

Job Details

Full-time
$70,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

French
Computer operation
Customer communication
Customer service
English
Bachelor's degree
Attention to detail
Problem-solving

Full Job Description

Overview:

Must be Bilingual in English and French!

The Customer Service Specialist is responsible for overseeing the customer journey, coordinating with internal stakeholders such as Sales, IT, and Finance, and providing seamless support to ensure customer satisfaction. This position will handle customer orders from entry to invoicing, offering exceptional customer service aligned with company mission and values

Responsibilities:

· Maintain accurate and up-to-date customer and product master data to support efficient order processing, invoicing, and international transactions.

· Process customer orders received via email, fax, and EDI systems, ensuring accuracy of items, pricing, quantities, delivery dates, and applicable trade terms.

· Respond promptly to customer inquiries, requests, and complaints, ensuring timely resolution and a high level of customer satisfaction.

· Coordinate with internal departments including Sales, Accounting, Logistics, Manufacturing, and Quality to ensure smooth order fulfillment and issue resolution.

· Prepare and submit monthly commission reports for brokers, ensuring accuracy and timely approval.

· Organize and coordinate the shipment of product samples in accordance with Account Manager instructions and shipping requirements.

· Prepare export documentation, including commercial invoices, packing lists, and certificates, ensuring compliance with international trade regulations.

· Support import/export activities by liaising with international factories, freight forwarders, and monitoring shipment status as needed.

· Assist with accounts receivable by following up on outstanding invoices and supporting collection efforts.

· Maintain organized records and archives of customer orders, shipping documents, and related files.

· Identify opportunities for continuous improvement in customer service and order management processes.

· Perform other duties as assigned by the supervisor.

Education and Experience:

Must Be bilingual in English and French, required.
3–5 years of Customer Service experience required.
Previous experience in Consumer Packaged Goods (CPG) is preferred.
Bachelor’s degree or equivalent work experience required.
Experience with ERP systems is a plus.
Proven work experience in operations, manufacturing, or pharmaceutical environments, preferably within the food industry.
Strong written and verbal communication skills, including active listening abilities.
Strong attention to detail with a proactive approach to handling customer requests.
Service-oriented mindset with the ability to resolve customer issues effectively and professionally.
Proficient in Microsoft Office Suite and able to quickly learn new software systems.
Ability to thrive in a fast-paced environment while managing multiple priorities simultaneously.

Work Environment:

· Prolonged periods of sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds occasionally.

Who We Are: Emmi Group launches “Emmi Desserts” as the unified name for its global dessert business. The Emmi Group is launching “Emmi Desserts” as the unified name for its global dessert business and establishing “better for you” desserts as its strategic core: Premium desserts that offer uncompromising delight and are responsibly crafted with clean recipes, simple ingredients and sustainable packaging. The new brand identity combines local dessert traditions and translates them into innovative concepts for its partners around the globe.

The new identity brings together all dessert businesses of the Emmi Group under one identity while reflecting their individual heritage and maintaining the authenticity of each dessert tradition. From Italian Tiramisu and French pâtisserie to American Cheesecakes and British bakery classics, Emmi Desserts brings together the world’s most iconic dessert cultures. As a dessert specialist, Emmi Desserts offers its customers a highly innovative, bespoke premium desserts portfolio and works closely with them to further develop the category.

Emmi Desserts: “Crafted to make you smile”

Pay: $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

Do you have experience importing products into the United States?
Do you have Experience with ERP?

Education:

Bachelor's (Required)

Experience:

Customer service: 3 years (Required)

Language:

French (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in hanover, nj

Customer Service Specialist

Inbound Retention Representative (Six-Figure Opportunity)

Active_Client/Customer Services Representative 2

Customer Service Representative

Service BDC Coordinator

Customer Care Manager

Customer Service Representative / Call Center / Client Support

Payroll Implementation Specialist II

Customer Care Supervisor

Customer Service Representative

Customer Service Representative

Airline Customer Service Representatives in Newark (EWR) Airport - $21.25/hr with $4.60 Health Variance

Customer Service Representative (CSR)

Remote Welcome Center Associate- Call Center

Customer Service Representative (REMOTE)

Implementation Specialist I / Client Onboarding

Customer Care Representative

Retail Customer Service Associate

Front Desk/Call Center

Customer Service/Sales

I want to receive the latest job alert for customer service representative in hanover, nj

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