Top 22 It support Jobs in Hanover, Pa

IT Service Desk Specialist - Part Time Onsite
CP Flexible Packaging —York, PA
- Overtime
- Spanish
- English
- Mid-level
Quick Apply
IT Technician
Littlestown Area School District —Littlestown, PA
- From $19.70 an hour
- 8 hour shift
- Background check
- School experience
- Computer science
- Health savings account
- Health insurance
Quick Apply
12d
IT Procurement & ERP Support Analyst
Evapco —Taneytown, MD
- $66,000 - $90,000 a year
- Oracle
- Mid-level
- Finance
- Profit sharing
- Paid parental leave
Quick Apply
IT Field Engineer
Enhanced Computing Solutions —Sparks, MD
- $68,000 - $70,000 a year
- Full-time
- Mid-level
- Microsoft Office
- Typing
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist II
Piccone IT Consulting, LLC —Shrewsbury, PA
- From $45,000 a year
- On call
- HIPAA
- Mid-level
- Office
- Continuing education credits
- Paid holidays
Quick Apply
4d
Information Technology Specialist (On Site)
QUESTEQ INC —Dillsburg, PA
- $35,000 - $40,000 a year
- Full-time
- Mid-level
- Office
- In-person
3d
Desktop Support Engineer (2 Months contract) Hanover -Pennsylvania
Axiom Technologies —Hanover, PA
- Full-time
- Mid-level
- Communication skills
Product Support Specialist I
Teleosoft, Inc. —York, PA
- Full-time
- Office
- SQL
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Technical Support
MOBILE CLIMATE CONTROL CORP —York, PA
- Full-time
- Mid-level
- 2 years
- Communication skills
3d
Product Tech Support Eng II
Johnson Controls —New Freedom, PA
- $89,000 - $149,000 a year
- Full-time
- Microsoft Excel
- Engineering
- Mid-level
- Paid holidays
- Health insurance
Technical Support Specialist (PNW)
JM Huber Corporation —Hanover, PA
- $85,400 - $110,900 a year
- Pass drug screening
- Analysis skills
- Bachelor's degree
- Profit sharing
Epicor Technical Specialist
Yazoo Mills, Inc. —New Oxford, PA
- Monday to Friday
- 5 years
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Technical Support & Returns Manager
Dentsply Sirona —York, PA
- $130,000 - $140,000 a year
- Online Application
- 3 years
- Bachelor's degree
- Mentoring
12d
Technology Assistant (Student Employee)
Carroll Community College —Westminster, MD
- $15 an hour
- Online Application
- Classroom
- Microsoft Excel
- Office

Discover related jobs

Based on your search for it support jobs.

Onsite Service Desk Technician
Iris Technology Group, LLC —Camp Hill, PA
Valid driver's license, reliable transportation, and willingness to travel between offices and job sites. Administer Microsoft 365 / Office 365 via the admin…
$45,000 - $65,000 a year
Quick Apply
14d
IT Technician
Littlestown Area School District —Littlestown, PA
The ideal candidate must have strong analytical and problem solving skills in a desktop support environment. This is a year round (260) position and is eligible…
From $19.70 an hour
Quick Apply
12d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for it support in hanover, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near hanover, pa

IT Service Desk Specialist - Part Time Onsite

CP Flexible Packaging -
York, PA

Quick Apply

Job Details

Part-time

Qualifications

Customer communication

Full Job Description

Job Summary
Serve as the first point of contact for end users, providing front-line IT support remotely or on site. Troubleshoot and resolve common, routine issues, applying fixes and workarounds while delivering exemplary customer service, and escalate more complex problems to senior technicians. Must be eager to learn and willing to follow established procedures, with strong organizational and customer service skills. May be required to travel to client sites, work weekends or after hours and work mandatory overtime when necessary.

Must have a positive can-do approach and attitude and adapt to change. Required to have effective verbal and written communication skills, good color vision, visual acuity to written material as well as product and machinery details, and change priorities as directed.

Essential Job Functions

Install and configure basic hardware and software under established procedures
Respond to tickets in accordance with SLA guidelines
Record, track, and document the help desk request problem solving process

including actions taken through to the final resolution

Respond in timely manner to requests and issues
Repair and replace equipment as needed
Help keep endpoints aligned with department security policy by following standard checklists
Provide onsite and remote support to end users
Assist in AV setups as needed for meetings
Assist new hire training for basic IT needs
Set up new workstations for users (deploying equipment, checking over account setups)
Heavy use of Windows, Mac OS, iOS and Android devices
Ability to work in Active Directory
Test new technology
Create documentation for staff for training purposes
Resolve Tier 1 support tickets
Escalate complex or unresolved issues to senior technicians with clear documentation of steps already taken
Basic networking awareness (cabling, switch ports, connectivity checks)
Participate in projects approved by management that will improve the experience of our customers and colleagues.
Flag software and systems that appear non-compliant with company, customer, state, and federal policies and report them to senior staff
Perform other duties assisted or needed by request of supervisors/manager.
Follow all established safety rules and regulations and utilize required safety equipment
Report defective equipment or unsafe conditions to the appropriate personnel
Maintain work area in a clean and orderly condition
Follow all company Good Manufacturing Practices & Policies
Ability to collaborate and maintain Garlock-CP's commitment to a Food Safe environment

Skills and Knowledge

A passion for customer service and a desire to learn and grow in an IT support role
Some college education, formal training, or equivalent experience
1–2 years of experience in a technical or customer-facing role; internships, coursework, or relevant part-time experience considered.
Demonstrates exceptional interpersonal skills
Solid problem-solving skills and a methodical, step-by-step approach to troubleshooting
Ability to follow routine issues through to resolution and know when to escalate
Willingness to learn new tools and technologies and to ask questions when unsure
Excellent oral and written communication skills
Strong organizational skills and the ability to handle multiple tasks concurrently
Ability to travel to off-site locations

PREFERRED QUALIFICATIONS:

Bachelor’s Degree in a related field or certifications that align with front line support.
Bilingual (English/Spanish) a plus.

Physical Requirements

Typical environment of manufacturing, machinery, and production facilities
Exposure includes but is not limited to continuous noise, scent of materials, bright workstations, machinery with moving parts
Intermittently on feet daily on concrete floors
Period lifting material weighing up to 50lbs
Squatting, crouching, turning, twisting, stretching, climbing steps, grabbing, pulling, pushing, and bending.
Visual and hearing acuity within normal limits

Quick Apply

Refine Your Search

it support jobs in hanover, pa

IT Service Desk Specialist - Part Time Onsite

IT Technician

IT Procurement & ERP Support Analyst

IT Field Engineer

IT Support Specialist II

Information Technology Specialist (On Site)

Desktop Support Engineer (2 Months contract) Hanover -Pennsylvania

Product Support Specialist I

Technical Support

Product Tech Support Eng II

Technical Support Specialist (PNW)

Epicor Technical Specialist

Technical Support & Returns Manager

Technology Assistant (Student Employee)

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for it support in hanover, pa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected