Top 97 call center representative Jobs in hanover ma

Contact Center Representative
North Easton Savings Bank —Whitman, MA
- $23 - $24 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Ability to sit for extended periods
4d
Contact Center Representative
Quincy Credit Union —Weymouth, MA
- $20.60 - $25.75 an hour
- High school diploma or GED
- Computer skills
- In-person
Member Service Representative
Rockland Federal Credit Union —Rockland, MA
- $20 - $22 an hour
- Part-time
- Hybrid work
- High school diploma or GED
- Communication skills
- Entry level
- Paid time off
Quick Apply
Customer Service Representative / Inbound Call Center
South Shore Health —Weymouth, MA
- $16.16 - $21.75 an hour
- Part-time
- Hospital
- Windows
- Typing
- Paid holidays
Medical Customer Success Representative
Reliable Respiratory —Boston, MA
- $30 an hour
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Customer Care Representative
Casella Waste Systems, Inc. —Brockton, MA
- $23 - $25 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
Quick Apply
8d
Call Center Representative - Plymouth
Rockland Trust —Plymouth, MA
- $19 - $21 an hour
- High school diploma or GED
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
- Health insurance
HVAC – Technical Support/Service Representative
Plumbers' Supply Co. —Massachusetts
- From $90,000 a year
- Full-time
- Clean driving record
- Computer literacy
- Ability to climb stairs
- Profit sharing
- Paid holidays
Quick Apply
Inside phone car sales BDC Representative
Tasca Toyota of Boston —Dorchester, MA
- $41,017 - $70,000 a year
- Full-time
- Sales
- Dealership
- Customer service
- Paid training
- Health insurance
Quick Apply
Patient Access Representative Emergency Dept
Beth Israel Lahey Health —Plymouth, MA
- $18.81 - $33.00 an hour
- 8 hour shift
- High school diploma or GED
- ER
- Communication skills
1d
Enrollment Contact Representative
Northeastern University —Dedham, MA
- $23.02 - $31.66 an hour
- Full-time
- Hybrid work
- Computer literacy
- Office
- Organizational skills
- Health insurance
- Dental insurance
Contact Center Representative
Bristol County Savings Bank —Taunton, MA
- $20 an hour
- 8 hour shift
- Research
- Mid-level
- High school diploma or GED
Quick Apply
Part-time Customer Service Representative
HUNTINGTON THEATRE COMPANY INC —Boston, MA
- $17 an hour
- Part-time
- Word processing
- Computer literacy
- Travel
Quick Apply
Customer Service Representative
Sila Services —Weymouth, MA
- $25 - $30 an hour
- Full-time
- Word processing
- Computer literacy
- Bachelor of Science
Quick Apply
Call Center Representative - Brockton
Rockland Trust —Brockton, MA
- $19 - $21 an hour
- High school diploma or GED
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
- Health insurance
Customer Support Specialist I
Eastern Bank —Brockton, MA
- $21 an hour
- Weekends as needed
- Bilingual
- Sales
- Writing skills
Quick Apply
Call Center Customer Service Representative
Tempus Unlimited —Stoughton, MA
- $21 an hour
- Full-time
- Background check
- English
- Research
- 403(b) matching
- Health savings account
Quick Apply
Customer Service Representative
York Design Group —Randolph, MA
- $20 - $25 an hour
- Full-time
- Mid-level
- Microsoft Office
- High school diploma or GED
Quick Apply
Part Time Call Center Representative Trainee
Rockland Trust —Plymouth, MA
- Part-time
- High school diploma or GED
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
- Health insurance
22h
Customer Service Representatives, Temporary (SY26-27)
Boston Public Schools —Boston, MA
- $25 an hour
- Temporary
- Computer science
- Computer Science
- Writing skills

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Contact Center Representative

North Easton Savings Bank -
Whitman, MA

Apply Now

Job Details

Full-time
$23 - $24 an hour
4 days ago

Qualifications

Confidential information handling
Customer relationship building
Phone communication
Writing skills
Client rapport building
High school diploma or GED
Customer engagement
Client interaction via phone calls
Customer data entry

Full Job Description

Description:

Here at North Easton Savings Bank, we exist to invest our time and resources locally and to improve the quality of living, working and raising a family in each of the communities we serve.

Recognized as a Top Place to Work, our continued investment in growth and innovation doesn’t end with just our products and services - let NESB invest in your tomorrow by starting a career with us today.

Shop Local. Bank Local. Work Local.

Position Summary

As a Contact Center Representative, you’ll be an important part of how NESB supports customers beyond the branch. Serving as a knowledgeable and friendly resource, you’ll assist customers with their banking needs through phone, email, and other digital channels. Leveraging your strong communication and problem-solving skills, you’ll provide accurate information, resolve issues, and recommend banking solutions that help customers reach their financial goals.

What you will do

In this role, you’ll support customers while helping the Contact Center meet service and sales goals. A typical day may include:

Answering incoming calls and electronic inquiries from customers seeking assistance with accounts, products, and services.
Greeting customers professionally and identifying their needs while providing exceptional service.
Processing account-related requests including deposits, withdrawals, payments, and general account inquiries.
Recommending relevant banking products and services based on customer needs and referring customers to specialists when appropriate.
Following up with customers through outbound calls to assist with service requests or welcome them to new products and services.
Meeting or exceeding service, productivity, and referral goals established by the bank.
Navigating internal systems and online resources to efficiently assist customers and document interactions.
Handling customer concerns with professionalism, empathy, and effective problem-solving.
Maintaining compliance with all bank policies, procedures, security standards, and regulatory requirements.
Participating in required regulatory and internal training programs.
Supporting the overall success of the Contact Center team.

Requirements:

To thrive in this role, you will need:

A high school diploma or equivalent.
One to two (1–2) years of banking, contact center, or customer-facing service experience preferred.
Exceptional customer service skills with the ability to build rapport quickly.
Strong verbal and written communication skills with clear, professional phone etiquette.
Comfort working with computers, including data entry and web-based applications.
The ability to navigate multiple systems while maintaining engaging customer conversations.
Strong attention to detail and a commitment to protecting confidential information.
A collaborative mindset with a focus on achieving service, quality, and sales goals.

The pay range for this position is based on the lowest to highest salary we in good faith believe to pay for this position at the time of this posting. We may ultimately pay more than the posted range and the range may be modified in the future. An individual’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, business or organizational needs, affordability and market pay.

Physical Demands

This position is an office-based position in terms of physical demand. Employees are expected to be able to operate their fingers and hands to perform functions such as typing, writing, and filing. Employees must also be able to move throughout the office with ease while also being able to sit for extended periods of time. Employees must be able to see and hear in an office setting that does include much noise going on around one’s workspace. While this job is mainly clerical, there are instances in which employees must be able to transport up to 20 pounds.

Work Environment

This job operates in a bank branch office. It is a professional environment.

Note

The above is a description of the ordinary duties of the position. It should be expected that from time-to-time other duties (both related and unrelated to the above) may be assigned and are therefore required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

North Easton Savings Bank is dedicated to being an equal opportunity workplace. To reach and maintain this goal, the Bank strictly prohibits harassment and discrimination based on gender, sex, race, ethnic background, age, physical disability, mental disability, and anything else protected by law. North Easton Savings Bank welcomes diversity and we believe that diversity is the root of successful teams and an overall successful workplace.

Compensation details: 23-24 Hourly Wage

PI01f74a6cba26-25404-40099998

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Refine Your Search

call center representative jobs in hanover ma

Contact Center Representative

Contact Center Representative

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Customer Service Representative / Inbound Call Center

Medical Customer Success Representative

Customer Care Representative

Call Center Representative - Plymouth

HVAC – Technical Support/Service Representative

Inside phone car sales BDC Representative

Patient Access Representative Emergency Dept

Enrollment Contact Representative

Contact Center Representative

Part-time Customer Service Representative

Customer Service Representative

Call Center Representative - Brockton

Customer Support Specialist I

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Customer Service Representative

Part Time Call Center Representative Trainee

Customer Service Representatives, Temporary (SY26-27)

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