Top 9 Customer service lead Jobs in Hanover Mn

Customer Service Lead
Flow Control Group —Maple Grove, MN
- $50,000 - $80,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
10d
Customer Success Lead
Notable —Minneapolis, MN
- $136,000 - $170,000 a year
- Full-time
- Remote
- 7 years
- Office
- Bachelor's degree
Customer Operations Lead
Marmon Foodservice Technologies, Inc. —Brooklyn Park, MN
- $65,200 - $97,800 a year
- Email
- 5 years
- Mid-level
- Travel
- Paid holidays
- Health insurance
Quick Apply
Customer Experience Team Lead
Walters Recycling & Refuse —Blaine, MN
- $26 - $28 an hour
- Full-time
- Microsoft Outlook
- Sales
- Computer literacy
- Paid parental leave
- Health savings account
Quick Apply
Client Services Team Lead
Atmosphere Commercial Interiors LLC —Minneapolis, MN
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
CSR Team Lead Operations
XBP Global —Minneapolis, MN
- $21 - $24 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
LifeSpa Lead Coordinator
Life Time —Plymouth, MN
- $14.25 - $17.00 an hour
- Full-time
- Management
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
Customer Service and Shipping Coordinator (Shift Leader)
The UPS Store —Eden Prairie, MN
- $15 - $18 an hour
- Part-time
- Inventory management
- Ability to lift 50 pounds
- Supervising experience
- Paid training
- 401(k)
Quick Apply
3d

More jobs to discover

Find similar jobs that you might be interested in.

Join Our Team as a Traveling Canvassing Office Director – Lead Change and Make a Real Impact
New Canvassing Experience —Minneapolis, MN
What We’re Looking For: *We’re looking for an independent leader with at least *1 year of management experience. *Paid training* to set you up for success.
$66,500 - $120,000 a year
Quick Apply
Customer Success Lead
Notable —Minneapolis, MN
Demonstrated ability to own complex accounts with accountability for outcomes, not just relationships. As a Customer Success Lead (CSL) for strategic accounts…
$136,000 - $170,000 a year

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Service Lead Coordinator
Aramark —Groveport, OH
? One (1) year of call and customer service experience. This role will monitor staff performance and ensure customers' satisfaction.
$22 - $25 an hour
Client Service Lead
Peak Retirement Planning, Inc. —Columbus, OH
Monitor, answer, and delegate our client email inbox, ensuring company standards and response deadlines. Own and manage the client service department, ensuring…
$70,000 - $120,000 a year

Show more jobs in cities nearby

I want to receive the latest job alert for customer service lead in hanover mn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service lead jobs near hanover mn

Customer Success Manager jobs in Minneapolis, MN

Customer Service Coordinator jobs in Eden Prairie, MN

Customer Service Team Lead jobs in Minneapolis, MN

Customer Success Manager jobs in Jupiter, FL

Remote Chat Customer Service jobs in Miami, FL

Work From Home Customer Service jobs in Connecticut

Customer Success Manager jobs in Grapevine, TX

Customer Success Manager jobs in Palm Beach Gardens, FL

Customer Success Manager jobs in Cary, NC

Customer Service Coordinator jobs in Barneveld, WI

Work From Home Customer Service jobs in West Palm Beach, FL

Clinical Research Coordinator jobs in Little Rock, AR

Customer Service Coordinator jobs in Alpharetta, GA

Part Time Clinical Research Coordinator jobs in Boston, MA

Customer Service Coordinator jobs in New Jersey

Remote Customer Service jobs in Oklahoma

Customer Service Coordinator jobs in California

Night Shift jobs in Moore, OK

Shift Leader jobs in San Marcos, CA

Shift Leader jobs in Baton Rouge, LA

Customer Service Lead

Flow Control Group -
Maple Grove, MN

Quick Apply

Job Details

Full-time
$50,000 - $80,000 a year
10 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Opportunities for advancement
Referral program

Qualifications

Vendor relationship building
Customer communication

Full Job Description

Company: Mechatronic Solutions

About Us:
Mechatronic Solutions is a leader in providing high-quality automation technology products, solutions, and services to companies across nearly all industries. Mechatronic Solutions focuses its efforts in Minnesota, Wisconsin, North Dakota, and South Dakota through partnerships with leading automation technology companies in robotics, motion control, machine control, pneumatics, safety, vision, and much more.
Visit our website: https://mechatronicsolutions.com/

Summary
Mechatronic Solutions is looking for a Customer Service Lead to support the daily flow of work across our customer service team and help ensure customers receive timely, accurate, and professional support. This is a hands-on role for someone who enjoys helping others, solving problems, keeping work organized, and supporting continuous improvement in a fast-paced industrial distribution environment.
The Customer Service Lead will work closely with technical support, sales, purchasing, accounting, warehouse operations, and vendors to keep customer orders, quotes, and follow-up activity moving smoothly.
Duties & Responsibilities

Support the day-to-day activities of the Customer Service team, including order entry, quote follow-up, customer communication, returns, and issue resolution.
Help monitor incoming emails, calls, open orders, vendor updates, and customer requests to ensure work is prioritized and completed on time.
Provide guidance, coaching, and support to team members on customer communication, ERP accuracy, order follow-up, and problem-solving.
Serve as a first point of escalation for routine customer service issues and help coordinate timely resolution with the appropriate internal teams.
Partner with purchasing and vendors to gather order status, expedite requests, and communicate updates clearly to customers and team members.
Work with warehouse operations, sales, and accounting to help remove roadblocks and support a smooth order-to-shipment process.
Assist with documenting customer service procedures, improving workflows, and identifying opportunities to make the team more efficient.
Support training, onboarding, and knowledge sharing for new and existing customer service team members.
Help track team activity, service levels, open items, and process improvement opportunities for review with leadership.

Qualifications

Experience in customer service, inside sales support, order management, distribution, manufacturing, or a related business environment.
Strong communication skills with a customer-first mindset and a positive, team-oriented approach.
Ability to stay organized, prioritize competing requests, and follow through with urgency and accuracy.
Comfort using ERP systems, Microsoft 365, email, spreadsheets, and other business tools to manage customer and order activity.
Strong problem-solving skills and the ability to help team members work through customer, order, or vendor-related issues.
Willingness to take ownership, lead by example, and support a culture of accountability and continuous improvement.

Preferred Experience

Industrial automation, controls, electrical distribution, manufacturing, or technical product experience.
Experience with Microsoft Dynamics 365 Business Central or a similar ERP system.
Prior experience as a senior customer service representative, team lead, trainer, coordinator, or informal team resource.
Familiarity with Microsoft 365, reporting tools, process documentation, or operational dashboards.

Why Join Mechatronic Solutions?

Opportunity to make a visible impact on the customer experience and daily team performance.
Collaborative environment with strong connection across customer service, sales, operations, purchasing, accounting, and leadership.
Role designed for someone who enjoys hands-on work while also helping coach, organize, and improve the team.
Competitive benefits package including 401(k) with company match, health, vision, dental, LTD insurance, and vacation/sick time for full-time employees.

Ideal Fit: A dependable, positive team player who leads by example, communicates clearly, takes ownership, and helps the team stay organized and responsive.

#mechatronicsolutions
#manycompaniesoneteam
#FCGcareers
#flowcontrolgroup
#FCG-h

Why Build a Career with Us?

Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.

Quick Apply

Refine Your Search

customer service lead jobs in hanover mn

Customer Service Lead

Customer Success Lead

Customer Operations Lead

Customer Experience Team Lead

Client Services Team Lead

CSR Team Lead Operations

LifeSpa Lead Coordinator

Customer Service and Shipping Coordinator (Shift Leader)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for customer service lead in hanover mn

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected