Top 478 Customer service representative Jobs in Happy Valley, Or

Customer Care Supervisor
Renewal by Andersen —Portland, OR
- $60,000 - $70,000 a year
- Full-time
- Office
- Ability to lift 50 pounds
- Supervising experience
- Paid holidays
- Disability insurance
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Customer Service Agent
Alaska Airlines —Portland, OR
- $20.58 an hour
- Part-time
- 18 years or older
- English
- High school diploma or GED
- Paid training
- Paid holidays
4d
Utility Customer Service Representative
City of Gresham, OR —Gresham, OR
- $25.82 - $32.97 an hour
- Online Application
- In person
- Spanish
- Writing skills
- Office
- Paid holidays
- Disability insurance
13d
Fan Services Representative (Temp)
KEEN Footwear —Portland, OR
- $20.05 an hour
- Temporary
- Remote
- High school diploma or GED
- No travel
- Communication skills
- Health insurance
Quick Apply
4d
Call Center Remote Customer Service Representative
VIMO INC —Portland, OR
- $17.00 - $19.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Contact Center Rep
OnPoint Community Credit Union —Portland, OR
- From $22.25 an hour
- Full-time
- Bilingual
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Customer Experience Representative
Benchmade Knife Company, Inc —Oregon City, OR
- Overtime
- Office
- High school diploma or GED
- No travel
Quick Apply
4d
Customer Service Associate I
Dollar Tree —Happy Valley, OR
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Rep
Distribution International —Portland, OR
- $25 an hour
- Entry level
Client Success Representative (Remote)
Demand.com —Portland, OR
- Remote
- Mid-level
- Communication skills
- Time management
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Customer Service Specialist
PENINSULA TRUCK LINES INC —Portland, OR
- $27.50 - $31.50 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
1d
Patient Service Representative I
NEIGHBORHOOD HEALTH CENTER —Portland, OR
- $21.07 - $27.41 an hour
- Full-time
- Writing skills
- Pass drug screening
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Portland, OR
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
12d
Retail Sales Support Specialist
Charlie's Produce —Clackamas, OR
- From $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Profit sharing
- Paid holidays
Quick Apply
Call Taker - ComTrans
Global Medical Response —Milwaukie, OR
- $20 an hour
- Full-time
- 18 years or older
- Writing skills
- English
2d
Customer Advocate
Owens & Minor Distribution Inc. —Portland, OR
- $75,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
Member Services/Member Advocate
Hannah Pet Hospital —Portland, OR
- $21 - $24 an hour
- Urgently hiring
- Hospital
- Computer literacy
- High school diploma or GED
Quick Apply
Virtual Personal Banker
FIREFIGHTERS FIRST CREDIT UNION —Portland, OR
- $58,557 - $65,063 a year
- Urgently hiring
- Remote
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Customer Service Representative - Collections
U.S. Bank National Association —Gresham, OR
- $20.00 - $21.15 an hour
- Monday to Friday
- Research
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
2d
Health Navigator I
Moda Health —Milwaukie, OR
- $21.30 - $23.96 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- Research
- Paid holidays
- Health insurance
Quick Apply

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Customer Care Supervisor

Renewal by Andersen -
Portland, OR

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Accounts receivable
Accounts payable
Customer satisfaction tracking
Data reporting
Metrics Reporting
Communication platforms
Salesforce Cloud
Sales management systems proficiency
Customer support
CRM system proficiency
Productivity software
Technical Proficiency

Full Job Description

Our Story

We're part of the Renewal by Andersen network - one of the most respected names in window and door replacement - and there's no better time to join. We've built a culture where people stick around: strong leadership, a great team, and real investment in your growth. We're backed by 120+ years of Andersen craftsmanship, and we're not just filling a role. We're looking for someone to grow with us.

At Renewal by Andersen, we are committed to delivering an exceptional home improvement experience from start to finish. The Customer Care Supervisor plays a critical leadership role in ensuring that promise is upheld by guiding, coaching, and developing our Customer Care team while also serving as a point of escalation for complex customer matters.

This position balances team leadership and operational oversight. You'll lead a team of 10-15 Customer Care Coordinators in a collaborative, in-office environment focused on accountability and delivering a best-in-class customer experience. This role reports directly to the Customer Care Manager, who provides guidance on coaching, training, and policy decisions.

What's in it for You?

Competitive Compensation: Salary ranging between $60,000-$70,000 based on experience and leadership background.
Comprehensive Benefits Package: Health, dental, vision, and long-term disability coverage.
401(k) with Company Match: Competitive company contributions to support your financial future.
Paid Time Off & Holidays: Generous PTO and 6 company-paid holidays to promote work-life balance.
Collaborative Culture: Be part of a supportive, team-oriented environment focused on service excellence.

Responsibilities

Lead & Develop Team: Oversee daily operations of 10-15 Customer Care Coordinators to ensure productivity and policy adherence. Provide coaching and performance feedback in partnership with the Customer Care Manager.
Performance & Quality Management: Monitor KPIs, conduct QA evaluations and call monitoring, maintain documentation, and proactively address performance trends.
Escalation & Issue Resolution: Serve as the primary point of contact for complex or high-impact customer concerns, including returned product investigations.
Talent Support: Assist with hiring, interviewing, onboarding and training new team members. Identify training needs and partner with the Customer Care Manager to address them.
Cross-Functional Collaboration: Partner with Accounting, Production, Sales, and other departments to resolve customer matters effectively.
Team Engagement & Culture: Promote morale, accountability, retention, and a positive team environment.
Process Improvement: Continuously evaluate and improve operational processes; occasionally conduct job site visits for team training purposes.
Additional Support: Step in to support Customer Care I-III responsibilities and perform other duties as assigned.

Qualifications

Experience: 2-5+ years of customer service or support experience; prior leadership or supervisory experience strongly preferred.
Customer-Centric Mindset: Strong understanding of the customer lifecycle and ability to balance customer experience with business objectives.
Communication & Conflict Resolution: Excellent written and verbal communication skills with the ability to de-escalate concerns and protect company interest.
Critical Thinking & Decision-Making: Proven ability to assess complex situations, exercise sound judgment, and implement effective solutions in time-sensitive environments.
Organization & Execution: Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced setting.
Industry Experience (Preferred): Background in construction, home improvement, customer success, or project/process improvement environments. Project management experience is a plus.

Technical Skills & Work Requirements

Systems & Software: Proficient in Microsoft Office Suite and communication platforms; intermediate experience with Salesforce, including reporting.
Operational Knowledge: Understanding of Accounts Payable/Receivable processes and customer experience metrics such as Net Promoter Score (NPS).
Physical Requirements: Ability to sit or stand for extended periods, perform repetitive hand movements, frequently use phone and computer systems, and occasionally bend or lift up to 50 lbs.
Professional Resilience: Ability to manage personal stress and foster a positive, professional team environment.
Work Environment: Full-time, in-office, business casual role.

Join Us

Joining Renewal by Andersen of Oregon, as a Customer Care Supervisor, means being part of a team that values strong collaboration, and an exceptional customer experience. If you are a proactive professional who thrives in a fast-paced environment, we invite you to apply and help us deliver on our promises to homeowners across Oregon and SW Washington.

Renewal by Andersen Corporation is the full-service window-replacement division of the Andersen Corporation with over 100 locations across North America.

Tiffee Companies is an Equal Opportunity Employer committed to fair hiring practices. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We conduct background checks and drug screens in order to create a welcoming and safe environment for all team members.

Additional information? Feel free to visit our career page at https://www.tiffee.com/

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

customer service representative jobs in happy valley, or

Customer Care Supervisor

Customer Service Agent

Utility Customer Service Representative

Fan Services Representative (Temp)

Call Center Remote Customer Service Representative

Contact Center Rep

Customer Experience Representative

Customer Service Associate I

Customer Service Rep

Client Success Representative (Remote)

Customer Service Specialist

Patient Service Representative I

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Retail Sales Support Specialist

Call Taker - ComTrans

Customer Advocate

Member Services/Member Advocate

Virtual Personal Banker

Customer Service Representative - Collections

Health Navigator I

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