The Director of Operations will lead a diverse team of facilities personnel, ensuring the highest standards of cleanliness, safety, and aesthetic appeal across the campus. This role involves strategic planning, financial management, and fostering strong client relationships, particularly with client stakeholders in a very dynamic and consistently changing environment.
Pay: $120,000 - $140,000
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program. You may be eligible to participate in a Company incentive or bonus program.
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
LOCATION: Brownsville, TX
Leadership:
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Lead a diverse team of approximately 240 facilities personnel, fostering a positive work environment and promoting teamwork.
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Oversee janitorial staff and operations, ensuring a high standard of cleanliness and hygiene across the campus.
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Manage grounds operations, ensuring compliance with safety standards and effective SOW cleaning for the facilities.
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Oversee the landscaping team to maintain the aesthetic appeal of the campus grounds, including plant care, lawn maintenance, and seasonal decorations.
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Oversee the on-site house cleaning program to include general cleaners, inspectors, and houseman.
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Oversee the on-site bicycle tech program to ensure program is managed and successful.
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Overall management of a 3 shift 24/7/365 operation.
Conflict Resolution:
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Address and resolve conflicts within the team or with external stakeholders in a professional and effective manner.
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Meet all KPI expectations.
Profit & Loss (P&L) Knowledge:
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Manage the site’s budget and financial operations, including P&L responsibility, cost control, and financial reporting.
Client Relationship Building:
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Establish and maintain strong relationships with client stakeholders, ensuring high levels of customer satisfaction and addressing any concerns promptly.
Strategic Planning:
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Develop and implement strategic plans for facility management, aligning with all client objectives and ABM’s standards.
Safety Management:
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Enforce strict safety protocols, conduct regular safety trainings, and ensure compliance with all health and safety regulations.
Required Experience & Skills:
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Proven experience in janitorial services along with high level general management skills.
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Demonstrated ability in managing a multi-service site.
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Strong leadership skills with experience in team management.
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Excellent conflict resolution and problem-solving abilities.
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In-depth knowledge of P&L management and financial reporting.
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Proven track record in building and maintaining client relationships.
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Strategic planning capabilities with a focus on operational efficiency.
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Comprehensive knowledge of safety management and compliance with OSHA standards.
Qualifications:
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Bachelor's degree in Facility Management, Business Administration, or related field preferred.
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Minimum of 7 to 10 years of experience in facilities management or safety operations, with at least 2 years in a supervisory role.
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Minimum of 3 to 5 years of experience overseeing large-scale facilities operations, including janitorial and groundskeeping services, with responsibility for safety, compliance, vendor management, and performance optimization; strongly preferred
ABM is an Equal Opportunity Employer.
ABM is committed to diversity and inclusion and encourages individuals from all backgrounds to apply.
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
