About the Role
We are seeking an exceptional Private Personal & Household Manager / Executive Personal Assistant to serve as the trusted right hand to a busy executive and his family.This is not a traditional Executive Assistant position and not solely a household management role. It is a unique, hands-on position combining personal assistance, household management, family logistics, travel coordination, health and appointment support, and selective executive/business support.The person in this role will take ownership of the details that allow the principal's personal, household, and professional life to operate smoothly.One moment may involve preparing for an important business meeting or coordinating travel; another may involve organizing the medicine cabinet, grocery shopping, taking the principal to an appointment, coordinating household staff, or stepping in to help with a family need.No task is considered too small when it contributes to keeping the household and the principal's life organized, prepared, and running smoothly.The right person will be proactive rather than reactive. You will learn how the principal operates, anticipate what is needed, create systems where they do not exist, and resolve issues before they become problems.
What You Will Be Responsible ForPersonal & Daily Support
- Manage day-to-day personal logistics for the principal.
- Maintain calendars, appointments, reminders, and personal commitments.
- Accompany and/or drive the principal to appointments and other commitments when needed.
- Coordinate medical appointments and health-related logistics.
- Maintain organized medication and medicine-cabinet systems, including tracking refills and ensuring needed items are available.
- Handle grocery shopping, household purchases, errands, returns, and other personal needs.
- Anticipate upcoming needs and prepare accordingly.
Household ManagementYou will have primary responsibility for ensuring the household operates efficiently and consistently.Responsibilities include:
- Manage and coordinate the nanny and other household staff.
- Serve as the primary point of coordination for household schedules and needs.
- Manage vendors, contractors, maintenance providers, cleaners, and other service professionals.
- Ensure household supplies, groceries, medications, and essential items are stocked.
- Coordinate repairs, preventative maintenance, deliveries, and household projects.
- Maintain organization throughout the residence.
- Develop household systems, checklists, schedules, and routines.
- Ensure vehicles are maintained, serviced, clean, fueled, and ready when needed.
- Identify household issues proactively rather than waiting to be asked.
Family Support:
The nanny will remain primarily responsible for childcare; however, this position must be willing and able to step in when circumstances require it.
Examples may include:
- Picking children up from school or activities if the nanny is unavailable.
- Helping coordinate children's schedules and transportation.
- Supporting unexpected family logistics.
- Ensuring continuity when another household team member is sick, traveling, or unavailable.
This role requires a team-first mentality. The objective is not to define tasks by "whose job" they are, but to ensure that important responsibilities are handled.
TravelApproximately 25–30% travel is expected.
The successful candidate must be comfortable traveling with the principal and potentially the family as needed.
Travel responsibilities may include:
- Planning itineraries, flights, accommodations, ground transportation, and reservations.
- Preparing the principal for upcoming travel.
- Packing or coordinating packing and ensuring essential personal items, medications, documents, and materials are accounted for.
- Managing logistics while traveling.
- Adjusting plans quickly when circumstances change.
- Coordinating household and family needs while the principal is away.
Travel may occasionally require schedule flexibility, including evenings or weekends.
Executive & Business Support:
Although the primary focus is personal and household operations, this individual will also become a trusted extension of the principal in certain professional settings.
Responsibilities may include:
- Accompanying the principal to selected business meetings.
- Assisting with meeting preparation and materials.
- Taking notes and tracking follow-up items.
- Helping organize documents and information before meetings.
- Coordinating with business associates, advisors, and other professionals.
- Providing logistical and organizational support during business travel.
- Helping ensure information and materials are accessible and prepared when needed.
The successful candidate must therefore be equally comfortable interacting with household staff, physicians, contractors, family members, and senior business executives.
The Ideal Candidate:
We are looking for someone with exceptional judgment, discretion, organization, and emotional intelligence.You naturally notice what needs to be done without waiting for instructions.If an appointment is tomorrow, you have already confirmed it, planned transportation, gathered the necessary information, and made sure everything required is ready.If the household is running low on something important, you have already replaced it.If travel is approaching, the itinerary, transportation, medications, documents, reservations, and contingencies have already been addressed.If something goes wrong, your instinct is to solve the problem—not simply report it.You are comfortable moving between high-level responsibilities and ordinary daily tasks without viewing either as beneath you.
Strong Candidates May Come From Backgrounds Such As
- Executive Personal Assistant to a CEO, Founder, or Entrepreneur
- Private Personal Assistant
- Household Manager
- Estate Manager
- Family Office Operations
- Chief of Staff supporting a Founder or Principal
- High-Net-Worth Household Management
- Luxury Hospitality
- Luxury Lifestyle or Concierge Services
- Executive Operations
- Private Aviation or VIP Services
- Concierge Medicine or Patient Coordination
Direct experience in every category is not required. Judgment, discretion, resourcefulness, organization, adaptability, and the ability to earn trust are more important than having a particular title.
Qualities Required for SuccessThe ideal candidate is:
- Exceptionally trustworthy and discreet
- Highly organized and detail-oriented
- Proactive and anticipatory
- Calm and effective under pressure
- Resourceful and solutions-oriented
- Comfortable making decisions independently
- Professional and polished
- Emotionally intelligent
- Dependable and consistent
- Comfortable working in a private family environment
- Comfortable interacting with senior executives and professionals
- Willing to handle both significant responsibilities and ordinary errands
- Flexible when circumstances genuinely require it
- Able to maintain confidentiality regarding personal, family, medical, and business matters
- Low-ego, low-drama, and highly accountable
What Success Looks Like
Success in this position means the principal rarely needs to think about whether something has been handled. The household is organized. Appointments are confirmed. Medications and essential items are available. Vehicles are ready. Travel is prepared. Vendors know where to go and what needs to happen. The nanny and household team understand the schedule. Documents and information can be located immediately. Tomorrow's priorities have been anticipated today. When something unexpected occurs, there is a capable person who can calmly take ownership and resolve it. Our goal is to create an environment that combines the service standards of a five-star hotel, the organization of an executive office, and the trust and familiarity of an exceptional private household.
Authority & Trust
This position will carry a significant level of responsibility and trust.
You may regularly represent the principal when communicating with:
- Family members
- Household staff
- Physicians and medical offices
- Business associates
- Professional advisors
- Contractors and vendors
- Hotels, airlines, and travel providers
- Schools and other family-related organizations
You must be able to communicate confidently and professionally while protecting the privacy of the principal and family at all times.
Confidentiality is an absolute requirement:
As trust develops, the scope of the role may evolve to include additional sensitive personal or business matters and increased coordination with the principal's professional advisors. Any expansion of responsibility will be based on demonstrated judgment, discretion, capability, and mutual trust.
Pay: $150,000.00 - $200,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Application Question(s):
- This is a hands-on role combining executive personal assistance with household management. Are you comfortable personally handling responsibilities such as errands, grocery shopping, household organization, appointment transportation, vendor coordination, travel preparation, and family logistics in addition to executive-level support?
- Are you comfortable moving between high-level responsibilities, such as business meeting preparation, executive coordination, and complex travel planning, and routine responsibilities, such as running errands, organizing household items, grocery shopping, or ensuring a vehicle is serviced and ready?
- 5+ years of professional experience supporting an executive, principal, private family, or household in an Executive Assistant, Executive Personal Assistant, Personal Assistant, Household Manager, Estate Manager, Family Office, Chief of Staff, or comparable high-trust role.
Experience:
- Executive/Personal Assistant or Household Management: 3 years (Required)
License/Certification:
- Valid driver's license (Required)
Ability to Commute:
- Charlotte, NC 28202 (Required)
Ability to Relocate:
- Charlotte, NC 28202: Relocate before starting work (Required)
Willingness to travel:
Work Location: In person
