Top 96 Guest service agent Jobs in Harrisburg, Nc

Guest Service Representative
Holiday Inn Express and Best Western Monroe —Monroe, NC
- $14 - $16 an hour
- Overnight shift
- Computer literacy
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
Front Desk Agent
Axisholdings Corp —Charlotte, NC
- $23 - $28 an hour
- Weekends as needed
- Computer literacy
- Administrative experience
- In-person
- Paid training
- Health insurance
Quick Apply
Front Desk Agent (Home 2 Suites / Tru by Hilton) Concord
Home 2 / TRU by Hilton Concord —Concord, NC
- From $17.50 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Agent FT & PT
Hilton Charlotte University Place —Charlotte, NC
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
4d
Front Desk Agent - The Westin Charlotte - $19.63/hr.
Marriott International, Inc —Charlotte, NC
- $19.63 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
14d
Hotel Front Desk Associate
Courtyard Concord —Concord, NC
- $17 an hour
- Weekends as needed
- Microsoft Word
- Ability to walk for extended periods
- English
Quick Apply
2d
Hotel Front Desk Clerk
Country Inn and Suites —Charlotte, NC
- $12 - $15 an hour
- Part-time
- Hotel
- University
- In-person
- Paid time off
- Employee discount
Quick Apply
Front Office Agent (Joinery + Inkwell)
Sentral —Charlotte, NC
- $18 - $20 an hour
- 8 hour shift
- Inventory management
- Residential
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
9d
Front Desk Agent – Home2 Suites by Hilton (Opening Team)
Home2 Suites by Hilton —Charlotte, NC
- Part-time
- Hotel
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Drury Hotels Company LLC —Charlotte, NC
- Up to $3,200 a year
- Urgently hiring
- English
- Hotel
- Cleaning
- Health insurance
- Dental insurance
Front Desk Agent (PM Shift)
Le Meridien & Sheraton Charlotte Hotels —Charlotte, NC
- $17 an hour
- Weekends as needed
- Hotel
- Entry level
Quick Apply
Front Desk Agent
Staybridge Suites Charlotte Ballantyne —Charlotte, NC
- Hotel
- Computer skills
- Communication skills
- Dental insurance
- Paid time off
Quick Apply
Hotel Front Desk Agent
Doubletree by Hilton Charlotte City Center —Charlotte, NC
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Front Desk Agent
The Ballantyne, A Luxury Collection Hotel —Charlotte, NC
- Hotel
- Computer skills
- Communication skills
- Dental insurance
- Paid time off
Quick Apply
Front Desk Agent
Grand Bohemian Charlotte —Charlotte, NC
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Service Agent
Hilton Garden Inn Charlotte North —Charlotte, NC
- $16 - $17 an hour
- Weekends as needed
- Microsoft Office
- Hotel
- In-person
- Opportunities for advancement
Quick Apply
3d
Hotel Front Desk Night Auditor
Hilton Charlotte University Place —Charlotte, NC
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
4d
Front Desk Agent
Marriott International, Inc —Charlotte, NC
- Full-time
- Hotel
- High school diploma or GED
- Front desk
10d
Guest Services Agent
Naman Hotels —Concord, NC
- Part-time
- Hotel
- Computer skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites
J&P Hospitality Management, LLC —Charlotte, NC
- $13 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply

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Guest Service Representative

Holiday Inn Express and Best Western Monroe
Monroe, NC

Quick Apply

Job Details

Full-time
$14 - $16 an hour

Benefits

Employee discount

Qualifications

Computer operation
Hotel and accommodations payment processing
Confidential information handling
Computer literacy
Client rapport building
Greeting customers
Client inquiry handling
Processing cash transactions
Answering guest questions
Radio communication systems
High school diploma or GED
Hotel emergency procedures
Computer skills
Telephone systems
Hotel and accommodations guest complaints handling
Clean workspace maintenance

Full Job Description

Job Description

***SPECIAL CONSIDERATION FOR OPEN AVAILABILITY***

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout.

Education & Experience

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.

Physical Requirements

Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.

General Requirements

Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with hotel procedures, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.

Fundamental Requirements

Greet and welcome all guests approaching the Front Desk in accordance with hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met.
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

Employee discount

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Ability to Commute:

Monroe, NC 28110 (Required)

Ability to Relocate:

Monroe, NC 28110: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in harrisburg, nc

Guest Service Representative

Front Desk Agent

Front Desk Agent (Home 2 Suites / Tru by Hilton) Concord

Hotel Front Desk Agent FT & PT

Front Desk Agent - The Westin Charlotte - $19.63/hr.

Hotel Front Desk Associate

Hotel Front Desk Clerk

Front Office Agent (Joinery + Inkwell)

Front Desk Agent – Home2 Suites by Hilton (Opening Team)

Guest Service Agent

Front Desk Agent (PM Shift)

Front Desk Agent

Hotel Front Desk Agent

Front Desk Agent

Front Desk Agent

Guest Service Agent

Hotel Front Desk Night Auditor

Front Desk Agent

Guest Services Agent

Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites

I want to receive the latest job alert for guest service agent in harrisburg, nc

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