Top 1 Content moderator Jobs in Harrisburg, Pa

Professional Development Program Specialist
CrossState Credit Union Association —Harrisburg, PA
- Full-time
- Mid-level
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Professional Development Program Specialist
CrossState Credit Union Association —Harrisburg, PA
Lead the development and execution of education content and programming across CrossState conferences, webinars, schools, and other professional development…
Quick Apply
Behavior Analyst
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Professional Development Program Specialist

CrossState Credit Union Association
Harrisburg, PA

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Job Details

Full-time

Qualifications

Webinars
Educational events
Program development
Online learning activities
Educational talks
Metrics Reporting
Mid-level
Incident Escalation
Leadership development
Online learning environment experience
Online learning curriculum development
Content development
User support
Event performance reporting and analysis
Educational program evaluation
Training outcomes evaluation for professional development
E-learning platforms
Content planning
Enterprise Learning Management
Leadership development programs
Webinars (training delivery method)
Online education instructional development
Escalation handling
Process program evaluations
Educational content composition projects
Performance metrics for learning evaluation
Educational program management

Full Job Description

CrossState Credit Union Association (CrossState) is a regional trade Association serving credit unions in Pennsylvania and New Jersey. CrossState is seeking a detail-oriented, collaborative education professional to join our team as a Professional Development Program Specialist. This role will report to and work closely with the Senior Manager, Education & Events to lead the strategy, development, and execution of CrossState’s professional development and education programming. The position is responsible for delivering high-quality learning experiences that align with member needs and organizational priorities across conferences, webinars, peer groups, and online learning platforms.

Key Responsibilities:

Lead the development and execution of education content and programming across CrossState conferences, webinars, schools, and other professional development offerings, including managing agendas, content tracks, learning objectives, and speaker pipelines.
Serve as the primary owner of peer group programming, including CEO peer groups and other role-based communities, coordinating agendas, facilitation support, and post-session follow-up.
Oversee CrossState’s online learning platform, including content workflow, user support escalation, reporting, and recommendations for system and content improvements.
Lead coordination and program support for key initiatives, including Emerging Leaders, Leadership School, CU Ambassador Program, and other member development opportunities.
Recruit, brief, and manage relationships with speakers, moderators, facilitators, and education partners to ensure high-quality program delivery.
Monitor program participation, feedback, and performance metrics to evaluate effectiveness and recommend enhancements or new opportunities.
Partner with internal teams and collaborate with Marketing & Communications to ensure alignment between educational programming, event logistics, and promotional content including session descriptions, speaker bios, and program messaging.

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Professional Development Program Specialist

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