Top 26 Direct support supervisor Jobs in Harrisburg, Pa

AAA Member Support Center Supervisor - Remote
AAA Central Penn —Harrisburg, PA
- Weekends as needed
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Customer Service Supervisor
DHL —Annville, PA
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Team management
- Paid holidays
- Health insurance
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Residential Supervisor
Shadowfax —York, PA
- $22 an hour
- Weekends as needed
- Experience working with individuals with disabilities
- Computer literacy
- Mid-level
Overnight Direct Care Shift Supervisor - Part Time
Merakey —Hummelstown, PA
- Part-time
- Mid-level
- Residential
- 3 years
- Disability insurance
- Health insurance
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Area Supervisor (Human Services)
Life's New Beginning —York, PA
- From $60,000 a year
- Full-time
- 18 years or older
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Client Services Manager
BAYADA Home Health Care —Harrisburg, PA
- Urgently hiring
- Management
- Customer service
- Medical office experience
- Paid holidays
- Health insurance
Quick Apply
Sr Manager, Customer Advocacy
American Water —Mechanicsburg, PA
- Full-time
- Marketing
- Office
- 8 years
- Health insurance
- Adoption assistance
13d
Care Team Manager
Beacon Specialized Living —Hummelstown, PA
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Paid training
- Health insurance
Quick Apply
1d
Residential Group Home Supervisor (DSP Background)
UCP Central PA —Enola, PA
- $23.40 - $24.40 an hour
- Email
- Management
- English
- Mid-level
- Paid training
- Health insurance
Case Management Social Work Supervisor - York Case Management - Day
Wellspan Health —York, PA
- Weekends as needed
- Acute care
- BLS Certification
- Mid-level
- Health savings account
- Disability insurance
Residential Supervisor-York, PA
AIMED Human Services —York, PA
- Full-time
- CPR Certification
- Mid-level
- Residential
Quick Apply
Residential House Manager
JESSICA AND FRIENDS COMMUNITY —York, PA
- From $60,000 a year
- Overnight shift
- 18 years or older
- Mid-level
- Residential
- 403(b) matching
- Health insurance
Quick Apply
Mental Health Supervisor LCSW/LPC
MEDIKO INC —Harrisburg, PA
- $100,000 - $122,000 a year
- Full-time
- CPR Certification
- BLS Certification
- Licensed Clinical Social Worker
- Wellness program
- Health savings account
Quick Apply
6d
Unit Supervisor - Mechanicsburg
Everstand —Mechanicsburg, PA
- $50,382 - $56,706 a year
- Overnight shift
- Background check
- Current TB test
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
18h
Call Center Supervisor
Westshore Home —Harrisburg, PA
- $46,000 - $50,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Health savings account
Quick Apply
Residential Supervisor
Community Services Group, Inc. —York, PA
- $22.50 an hour
- Overnight shift
- Clean driving record
- Mid-level
- Residential
- Paid training
- Health insurance
Quick Apply
5d
Residential Manager
TYPICAL LIFE CORPORATION —York, PA
- Weekends as needed
- 18 years or older
- 5 years
- Urgent Care
Quick Apply
Clinical Supervisor (BCBA) Remote
Center for Autism and Related Disorders —Harrisburg, PA
- $65,000 - $115,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Current TB test
- HIPAA
- Paid training
- Relocation assistance
Quick Apply

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Customer Service Supervisor
DHL —New Albany, OH
Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans.
$60,000 - $90,000 a year
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14d
Foster Care Clinical Supervisor, LISW or LPCC
NATIONAL YOUTH ADVOCATE PROGRAM —Columbus, OH
Master’s Degree in Social Work or comparable Human Services field from an accredited institution; required. Responsible for the development and implementation…
$70,000 - $75,000 a year
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direct support supervisor jobs near harrisburg, pa

AAA Member Support Center Supervisor - Remote

AAA Central Penn -
Harrisburg, PA

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
401(k) 6% Match
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Employee relationship building
High school diploma or GED

Full Job Description

Ready to take your leadership career to the next level? Join AAA, one of the most recognized and trusted brands in the industry and lead a team that helps members when they need us most.

As a Support Center Supervisor, you'll thrive in a fast-paced environment where no two days are the same. This is a unique, in demand opportunity to lead a dynamic team supporting Membership Services, Roadside Assistance, and Dispatch operations while making a direct impact on the member experience.

If you're a natural leader who loves coaching teams, solving challenges, and driving results, you'll find this role both rewarding and exciting. You'll help keep operations running smoothly, develop talented employees, and ensure our members receive the exceptional service they've come to expect from AAA.

Compensation commensurate with experience.

This is a remote position based in Harrisburg, PA with a scheduled shift of 2:30pm to 11pm. The ability to attend in person leadership meetings, team meetings, and trainings at the Harrisburg, PA office is required.

This role is considered Essential Duty Personnel and is required to work as scheduled, including weekends and holidays, regardless of weather conditions.

What You'll Do:

Lead a high-energy team focused on providing outstanding service and support to our members.
Keep operations running smoothly by overseeing service levels, dispatch activity, staffing, and overall performance.
Coach, mentor, and inspire team members to achieve their goals and grow their careers.
Champion a positive, customer-first culture while resolving escalated member concerns with confidence and professionalism.
Use data, metrics, and operational insights to identify opportunities, improve efficiency, and drive results.
Manage staffing and schedules to ensure the right resources are in place to meet member needs.
Partner with leadership to implement new ideas, improve processes, and enhance the member experience.
Recruit, hire, train, and develop top talent while building an engaged and collaborative team.
Create a workplace where employees feel valued, supported, and motivated to succeed.

What We're Looking For:

High school diploma or GED and at least 3 years of customer service and/or supervisory experience required.
Experience leading teams in a call center, dispatch, customer support, contact center, or operations environment preferred.
A coach and motivator who enjoys helping others perform at their best.
A strong leader who maintains integrity and professionalism in all interactions.
Strong communication, relationship-building, and problem-solving skills.
Ability to stay organized, multitask, and make sound decisions in a fast-paced environment.
Comfortable using data and performance metrics to drive improvements and achieve goals.
Proficiency with Microsoft Office and business technology systems

How AAA Central Penn Supports You:

Generous, front-loaded PTO—no waiting on accrual to take that vacation, plus 1 personal day for added flexibility.
Enjoy work-life balance with 8 paid holidays, including Christmas Eve and New Year’s Eve.
Comprehensive health coverage including Medical, Dental, and Vision insurance.
Health Savings Account (HSA) with employer contributions or Flexible Spending Accounts (FSA), to keep you and your family covered.
Save for today and the future with a 401(k) with up to 6% company match—fully vested from day one.
Company-paid protection with Life Insurance and Long-Term Disability coverage
Give back and get rewarded—earn up to 3 additional PTO days each year for volunteering and participating in AAA Cares events.
Grow your career with Tuition Reimbursement to support your development and advancement.
Enjoy exclusive AAA perks, including a free AAA Premier Membership and discounts on travel, automotive services, batteries, and more.

AAA Central Penn is proud to be an equal-opportunity employer: EOE/M/F/D/

Quick Apply

Refine Your Search

direct support supervisor jobs in harrisburg, pa

AAA Member Support Center Supervisor - Remote

Customer Service Supervisor

Residential Supervisor

Overnight Direct Care Shift Supervisor - Part Time

Area Supervisor (Human Services)

Client Services Manager

Sr Manager, Customer Advocacy

Care Team Manager

Residential Group Home Supervisor (DSP Background)

Case Management Social Work Supervisor - York Case Management - Day

Residential Supervisor-York, PA

Residential House Manager

Mental Health Supervisor LCSW/LPC

Unit Supervisor - Mechanicsburg

Call Center Supervisor

Residential Supervisor

Residential Manager

Clinical Supervisor (BCBA) Remote

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