Top 722 Support technician Jobs in Harrisburg, Pa

Field Service Technician CTP
Kodak —Harrisburg, PA
- $29.00 - $33.50 an hour
- Weekends as needed
- Customer service
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Pharmacy Technician
HARRISBURG PHARMACY and SEE-RIGHT PHARMACY —Harrisburg, PA
- $15 - $25 an hour
- Part-time
- Mid-level
- US work authorization
- In-person
- Free parking
- Store discount
Quick Apply
10d
IT Support Technician - End User Services [SCCM remote, RDP, ARD)]/Harrisburg, PA
Software Technology Inc —Harrisburg, PA
- Office
- 1 year
- Entry level
- Free parking
Quick Apply
Desktop Support Technician
Reach Cyber Charter School —Enola, PA
- Hybrid work
- Writing skills
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
Temporary Service Technician
PPL Electric Utilities Corp. —Harrisburg, PA
- $31.83 an hour
- Temporary
- Residential
- Driver's License
- Outdoor work
Dist Service Tech - Trainee
PPL Electric Utilities Corp. —Harrisburg, PA
- $41.37 an hour
- Part-time
- Residential
- Driver's License
- US work authorization
Jr. IT Support Technician
webfx.com —Harrisburg, PA
- $47,000 - $50,000 a year
- Multiple hires
- Research
- Office
- Windows
- Profit sharing
- Wellness program
Quick Apply
Certified Central Sterile Tech - PRN
OSS Health —York, PA
- Part-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Profit sharing
- 401(k)
Dental Sterilization Technician
Glossner Family Dentistry LLC —Camp Hill, PA
- $15 an hour
- Full-time
- Background check
- Anatomy knowledge
- Organizational skills
Quick Apply
7d
Maintenance Tech - 3rd Shift
MI Windows and Doors LLC —Gratz, PA
- $28 - $30 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
- Store discount
- Paid holidays
Quick Apply
Electronics Technician
Flight Systems Industrial Products —Carlisle, PA
- $19 - $25 an hour
- Full-time
- Background check
- Mid-level
- Power tools
- Paid jury duty
- Paid parental leave
Quick Apply
Inpatient Radiology Tech - Per Diem - up to $63/hr
CareRev —Valley Green, PA
- $57 - $63 an hour
- Temporary
- Acute care
- Background check
- BLS Certification
- Flexible schedule
- Referral program
Quick Apply
8h
PROPERTY MAINTENANCE TECHNICIAN (PINE VILLAGE)
POST ROAD MANAGEMENT LLC —York, PA
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- Profit sharing
- Paid holidays
Quick Apply
AUTOMOTIVE TECHNICIAN FT
CJ's Tire & Auto —York, PA
- Full-time
- ASE Certification
- Clean driving record
- Customer service
- Paid holidays
- Disability insurance
Automotive Service Technician (Mobile Service)
Hoffman Ford —Harrisburg, PA
- $35,000 - $65,000 a year
- Full-time
- Background check
- Clean driving record
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Mobile Automotive Technician
All Clear Diagnostics and Calibration —York, PA
- $70,000 - $90,000 a year
- Full-time
- ASE Certification
- Clean driving record
- Mid-level
- Continuing education credits
- Health insurance
Quick Apply
Mobile 12v Mechanic Telematics Install Technician (1099) Harrisburg, PA
ProConnect Network —Harrisburg, PA
- $600 - $1,800 a week
- Contract
- Mid-level
- In-person
- Reliable transportation
- Mileage reimbursement
- Flexible schedule
Quick Apply
Diesel Technician / Diesel Mechanic
Ruan Transportation Management Systems —Harrisburg, PA
- Up to $36 an hour
- Call employer
- Dealership
- Mid-level
- Paid holidays
- Disability insurance
Door Technician
Eastern Lift Truck Co. —Harrisburg, PA
- Full-time
- Clean driving record
- Research
- Mid-level
- Fuel card
- Paid holidays
Quick Apply
Manufacturing Test Technician
Codan Limited —Carlisle, PA
- Engineering
- Mid-level
- Office
- Paid holidays
- Paid time off

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Field Service Technician CTP

Kodak -
Harrisburg, PA

Quick Apply

Job Details

Full-time
$29.00 - $33.50 an hour

Benefits

Company car
Health insurance
Dental insurance
Vision insurance
Retirement plan

Qualifications

Customer communication
Operating systems
Customer service
Driver's License
Driving
Computer networking
Associate's degree

Full Job Description

We are looking for a Field Service Technician to join our team in the Harrisburg/Allentown region. This opportunity is classified as a mechanical role, not an IT support role.

As a Field Service Technician, you will be responsible for on-site installing, maintaining, and repairing of Kodak, and multi-vendor systems, which may include hardware, software and networking products, including operating systems to required standards outlined in training, SOPs and product support updates. Works to maintain all equipment in optimal working order, efficiency and condition to ensure customer is meeting, or exceeding, product uptime expectations. Enhances customer satisfaction by communicating all service engagements, resolutions, training engagement, preventive maintenance and configurations, which may impact product performance to proper customer contact prior to leaving each service engagement. Effectively manages assigned customer/territory, including immediate engagement, proper customer communication, needed escalations, required follow up and identification of potential sales leads.

RESPONSIBILITIES:

The Field Engineer is responsible for installation and optimizing HW/SW/Network products and configurations at customer sites as well as diagnosing and optimizing product performance.
Ensures customer satisfaction by advising customers on preventive maintenance, value of Equipment Maintenance Agreements (EMA), support services, training and configurations that will improve product performance.
Responsible for overall territory management including related administration pertaining to customer calls, timely completion of service reports, expense reports and weekly time reports, as well as the tracking of preventive maintenance and upgrade requirements for assigned customers.
Performs necessary servicing and preventative maintenance of equipment. System installation, maintenance and ongoing support of equipment.
Provides operator training and ongoing support for customers.
Ability to delight customers by developing strong relationships and striving to exceed customer expectations.
Acts as customer liaison to relentlessly drive customer issues to resolution.
Drives revenue growth initiatives as assigned by management.
Builds and fosters strong relationships with sales partners.
Educates customers on the latest corporate initiatives and products. Informs management of issues effecting personal/product performance, job duties and SOP while offering suggested improvements and innovation to enhance our service engagements.
Maintains company assets in accordance with company guidelines.
Effectively enters all needed information and engagements into the designated service system and/or form requirements
Consistently meets all performance goals.
Presents and always maintains a professional image.

SKILLS, ABILITIES AND COMPETENCIES:

Ability to learn, retain and apply new technologies, complex products and technical/industrial subjects.
A working knowledge of PC operating systems and software applications and a basic understanding of networking fundamentals.
Demonstrated ability to diagnose, repair and solve system/equipment issues.
Advanced analytical and problem-solving skills.
Knowledge and application of electronics and strong electromechanical skills. (Skills, Abilities and Competencies continued):
Makes sound business decisions and manages/controls personal business expenses.
Ability to market service and promote new business opportunities.
Effective use of business tools. Capable of working independently without direct supervision.
Readiness to accept and adapt quickly to change. Excellent communication and listening skills.
Exceptional interpersonal skills including patience, courtesy, tact, and discretion.
Ability to work in a stressful environment while maintain and promoting a calm engagement with customers
Ability to work as part of a team. High degree of self-motivation. Exhibits Kodak Core Values. Planning, organizational, and administrative abilities.
Motivated to continuous self-improvement.
Ability to effectively manage multiple tasks.

Education and Experience:

Required A+ Certification or equivalent experience servicing PC hardware and software.
Associates Degree, or Certification in electrical or mechanical engineering, technical trade school studies or equivalent experience
Preferred Three or more years related field service experience.
Previous experience servicing similar equipment
Previous experience managing a territory
Experience in the Graphic Arts industry would be an asset.
Knowledge of Electro-photography / Digital Printing. Basic understanding of Color Theory.
Solid understanding of electro-mechanical devices and complex electro-optic and robotic high-tech equipment.

WORK ENVIRONMENT:

The environment in which the FE services may be a high availability/mission critical account where system outages may occur.
The individual proactively responds to potential equipment issues to prevent unplanned interruption of customers’ business.
The FE may be required to provide on-call, after hours support or work different shifts based on company need.
This may include nights, weekends and holidays.
The individual may also be required to take calls outside of their assigned territory or District.
Must be willing to travel (possibly internationally) for short- and long-term assignments, as required.
Must have and maintain a valid driver’s license, passport and other designated information.
Ability to obtain security clearance as required by customers (ex. ability to be bonded in Canada)

Pay: $29.00 - $33.50 per hour

Benefits:

Company car
Dental insurance
Health insurance
Retirement plan
Vision insurance

Application Question(s):

This role is mechanically focused rather than Software/IT-related—you would be working on commercial printers. Do you have 2+ years mechanical experience?

Work Location: In person

Quick Apply

Refine Your Search

support technician jobs in harrisburg, pa

Field Service Technician CTP

Pharmacy Technician

IT Support Technician - End User Services [SCCM remote, RDP, ARD)]/Harrisburg, PA

Desktop Support Technician

Temporary Service Technician

Dist Service Tech - Trainee

Jr. IT Support Technician

Certified Central Sterile Tech - PRN

Dental Sterilization Technician

Maintenance Tech - 3rd Shift

Electronics Technician

Inpatient Radiology Tech - Per Diem - up to $63/hr

PROPERTY MAINTENANCE TECHNICIAN (PINE VILLAGE)

AUTOMOTIVE TECHNICIAN FT

Automotive Service Technician (Mobile Service)

Mobile Automotive Technician

Mobile 12v Mechanic Telematics Install Technician (1099) Harrisburg, PA

Diesel Technician / Diesel Mechanic

Door Technician

Manufacturing Test Technician

I want to receive the latest job alert for support technician in harrisburg, pa

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