Top 70 Technical support representative Jobs in Harrisburg, Pa

HVAC Customer Service Representative
Johnson Controls —New Cumberland, PA
- $32 - $42 an hour
- Full-time
- Microsoft Excel
- 5 years
- Mid-level
- Paid holidays
- Health insurance
7d
Call Center Remote Customer Service Representative
VIMO INC —Harrisburg, PA
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
TECHNICAL SUPPORT ANALYST 3
Dauphin County —Steelton, PA
- From $20.81 an hour
- Weekends as needed
- Writing skills
- Mid-level
- High school diploma or GED
8d
Electronic Banking Representative - PA
Mid Penn Bank - Millersburg Branch —Harrisburg, PA
- Full-time
- Writing skills
- High school diploma or GED
- Math
- Employee stock purchase plan
- Paid holidays
Quick Apply
Support Specialist
Appalachia Technologies, LLC —Dillsburg, PA
- $45,000 - $55,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
5h
Service Coordinator
AIR Control Concepts —Harrisburg, PA
- $60,000 - $72,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
13d
Inside Sales Representative
Best Veterinary Solutions, Inc. —Mechanicsburg, PA
- Full-time
- Hybrid work
- Mid-level
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
2d
Outside Sales Representative
Dreumex USA Inc —York, PA
- $90,000 - $100,000 a year
- Full-time
- Sales
- Marketing
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Regional Sales Representative
CraneWerks, Inc. —Harrisburg, PA
- Full-time
- Background check
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
10d
Technical Instructional Design Specialist- Epic Radiant
Wellspan Health —York, PA
- Full-time
- Research
- Mid-level
- 3 years
- Paid parental leave
- Health insurance
Systems Engineer
Cubic Corporation —Mechanicsburg, PA
- $95,000 - $102,000 a year
- Full-time
- Computer Science
- Military
- Mid-level
8d
Enterprise Customer Success Leader
MSC Industrial Supply Co. —Harrisburg, PA
- $94,903 - $149,133 a year
- Full-time
- Up to 50% travel
- Ability to lift 50 pounds
- Driver's License
- Paid holidays
- Health insurance
Business Development Representative
Baker Distributing Company LLC —Harrisburg, PA
- Microsoft Excel
- Microsoft Outlook
- High school
Quick Apply
Sr. Technical Services Representative
LATICRETE International, Inc. —York, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- DevOps
- AD&D insurance
- Paid holidays
Quick Apply
6d
Specialist - Technical Sales (Broadband)
Wesco —Annville, PA
- $66,586 - $99,879 a year
- Urgently hiring
- Computer literacy
- Research
- Mid-level
- Health insurance
- Dental insurance
Field Sales Representative
ActivStyle —Harrisburg, PA
- $70,000 a year
- Hybrid work
- Writing skills
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
3d
Technical Service Representative I
LATICRETE International, Inc. —York, PA
- Full-time
- Bilingual
- Microsoft Excel
- Oracle
- AD&D insurance
- Paid holidays
Quick Apply
6d
Solutions Engineer
Fiserv —Harrisburg, PA
- $67,800 - $144,300 a year
- Full-time
- Computer Science
- Military
- Mid-level
Sales Representative
Baker Distributing Company LLC —Harrisburg, PA
- Writing skills
- English
- Mid-level
Quick Apply
Lead Technical Service Representative
LATICRETE International, Inc. —York, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Paid holidays
Quick Apply
6d

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HVAC Customer Service Representative

Johnson Controls -
New Cumberland, PA

Apply Now

Job Details

Full-time
$32 - $42 an hour
7 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
Microsoft Excel
Administrative experience
High school diploma or GED
Sales management systems proficiency
Productivity software

Full Job Description

Unleash your potential with the Johnson Controls team. As a global leader in smart, healthy, and sustainable buildings, we are committed to reimagining building performance to serve people, places, and the planet. Join a team that values your voice, supports your growth, and gives you the opportunity to make a real impact through meaningful work.

At Johnson Controls, you will be part of a culture that encourages collaboration, learning, and service excellence while supporting the physical, financial, and emotional wellbeing of our employees.

Role Overview

Under general supervision, the HVAC Customer Service Representative coordinates customer service requests from initiation through completion, supports technician scheduling and dispatch activities, and helps keep service operations running smoothly. This role also supports customer communication, inventory and order tracking, account maintenance, and related administrative workflows that help deliver a responsive customer experience.

Key Responsibilities

Receive customer service requests and coordinate scheduling support from initiation through completion.
Support efficient technician dispatching and on-call scheduling in partnership with service and technical leaders.
Track customer orders, shipments, branch inventory, vehicle inventory, and truck stock counts.
Assist with customer surveys, connected system follow-up, and account updates.
Generate reports and maintain service-related documentation, including inspection paperwork and other tracking records.
Support parts ordering, purchase order creation, shipment follow-up, and invoice issue resolution with vendors and internal teams.
Set up new customer accounts, maintain customer bill-to information, and assist with AR and AP tasks as directed.
Help coordinate specialty tool returns, COI requests, new truck creations, inventory trunk closures, vendor setup, fleet support, and uniforms.
Partner with the Service Team Manager to help ensure work is scheduled ahead of time and completed to customer expectations.
Review service team activity and adjust follow-up actions as needed to help improve customer satisfaction and operational efficiency.

How You Will Do It

You will own your work with accountability, accuracy, and a strong focus on customer impact.
You will stay close to the daily service workflow, removing obstacles quickly and keeping requests moving without unnecessary delay.
You will use clear, timely communication with customers, technicians, vendors, and internal partners to keep everyone aligned.
You will apply careful attention to detail when updating schedules, inventories, account information, and service records.
You will look for better ways to organize work, solve problems, and improve service outcomes every day.
You will work as one team, sharing information, building trust, and supporting diverse partners to accomplish shared goals.
Use CRM and service systems consistently to track work, document changes, and maintain visibility across active requests.
Balance priorities across scheduling, reporting, inventory, and customer follow-up while maintaining a professional and patient approach.

Qualifications

High school diploma or equivalent; an Associate of Arts degree or college degree is preferred.
Five years of administrative experience with a background in sales, operations, and/or administration.
Knowledge of or experience with a CRM tool such as Siebel or Salesforce.com.
Experience in a call center environment is preferred.
Ability to analyze issues quickly, solve problems with a high degree of accuracy, and provide practical solutions.
Strong organizational skills with the ability to multi-task and establish work priorities.
Excellent communication skills and the ability to work patiently and professionally with all levels of end users.
Self-motivated, detail-oriented, and able to work independently with minimal supervision.
Ability to influence diverse teams to accomplish tasks and goals.
Proficiency with advanced Microsoft Word, Excel, PowerPoint, and internet business applications.
Ability to work designated hours with strong attendance and reliability.

Nice to Have

Experience supporting service scheduling or dispatch operations in an HVAC or field service environment.
Familiarity with parts ordering, purchase orders, inventory tracking, and vendor coordination.
Experience with customer account maintenance, reporting, or basic project accounting and costing principles.

Why Join Us

The hiring hourly range for this role is $32.00-$42.00 per hour, based on education, experience, knowledge, skills, abilities, internal equity, and market data.

We offer competitive pay, paid vacation, holidays, and sick time, and a comprehensive benefits package including 401K, medical, dental, and vision care available from day one. You will also have access to extensive on-the-job and cross-training opportunities, a collaborative team environment, and support from leaders who value safety through our Zero Harm policy.

If you are ready to bring your customer service and coordination skills to a team that values quality, teamwork, and continuous improvement, we encourage you to apply.

Apply Now

Refine Your Search

technical support representative jobs in harrisburg, pa

HVAC Customer Service Representative

Call Center Remote Customer Service Representative

TECHNICAL SUPPORT ANALYST 3

Electronic Banking Representative - PA

Support Specialist

Service Coordinator

Inside Sales Representative

Outside Sales Representative

Regional Sales Representative

Technical Instructional Design Specialist- Epic Radiant

Systems Engineer

Enterprise Customer Success Leader

Business Development Representative

Sr. Technical Services Representative

Specialist - Technical Sales (Broadband)

Field Sales Representative

Technical Service Representative I

Solutions Engineer

Sales Representative

Lead Technical Service Representative

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