Top 12 Utility manager Jobs in Harrisburg, Pa

Utility Billing and Customer Service Manager
Capital Region Water —Harrisburg, PA
- Full-time
- Microsoft Outlook
- 5 years
- Bachelor of Science
Meter Supervisor
Capital Region Water —Harrisburg, PA
- Full-time
- 5 years
- High school diploma or GED
- Supervising experience
Manager Infrastructure Engineering (Utility)
Veolia —Harrisburg, PA
- Full-time
- Engineering
- Travel
- Senior level
- Health insurance
- Dental insurance
Quick Apply
6d
Radio System Manager - DES
Lebanon County —Lebanon County, PA
- On call
- Mid-level
Traveling Lead Wind Service Technician
GEV Wind Power —Harrisburg, PA
- Full-time
- English
- Administrative experience
- Driver's License
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Foreman - Lead Solar Installer
Renu Solar & Roofing —Harrisburg, PA
- $80,000 - $100,000 a year
- Construction site
- Mid-level
- Residential
Utility Safety & Training Manager- Remote
ResponsAble Staffing —United States
- 5 years
- Computer literacy
- Driving
Quick Apply

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utility manager jobs near harrisburg, pa

Utility Billing and Customer Service Manager

Capital Region Water -
Harrisburg, PA

Apply Now

Job Details

Full-time

Qualifications

Microsoft Outlook
Spreadsheets
Bachelor's degree
Public utility experience
SharePoint
Managing projects
Accounting standards
Business operations
Banking
Senior leadership

Full Job Description

We are always looking for talented, energetic, and hard-working employees that want to serve their community

Company name: Capital Region Water

Title of position: Billing and Customer Service Manager

Position type: Full-time

Location: Administrative Offices

Join the CReW!

We offer competitive compensation, benefits, and opportunities for training and career development.

Description of responsibilities:

The Billing and Customer Service Manager oversees all billing and customer service operations, ensuring accuracy, compliance, and continuous process improvement. Core duties include conducting billing analysis, managing data import/export activities, and resolving billing discrepancies. The role directs the call center responsible for billing inquiries, service requests, escalated concerns, and implements operational enhancements to improve service delivery. The manager supervises the Assistant Customer Service Manager, oversees treasury functions, coordinates with banking institutions and third‑party billing vendors, and approves customer assistance program applications. The position works closely with the Finance department to reconcile accounts and with the Meter Supervisor to address metering system issues to maintain billing integrity.

Required experience:

7-10 years of experience in finance and operations management, preferably with a utility.
5+ years of experience as a senior manager

Required skills:

Comprehensive knowledge of utility billing practices and procedures.
Thorough knowledge of customer service principles and practices.
Thorough knowledge of accounting principles and practices.
Thorough knowledge of metering systems.
Thorough knowledge of management principles and practices.
Basic knowledge of auditing principles and practices.
Basic knowledge of water and wastewater services.
Advanced knowledge of information technology and systems and their practical applications.
Ability to manage projects and priorities to meet deadlines.
Ability to advance a customer service mindset.
Proficient in Microsoft Office Suite, including advanced skills in Outlook, Excel, PowerPoint and SharePoint.

Required Education:

B.S. in Business, Finance, or related field

How to apply: Careers - Capital Region Water

For information on Capital Region Water, including more information on employee benefits and our company culture, visit our website at Home - Capital Region Water

Capital Region Water is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Capital Region Water actively promotes a diverse and drug-free workplace.

Apply Now

Refine Your Search

utility manager jobs in harrisburg, pa

Utility Billing and Customer Service Manager

Meter Supervisor

Manager Infrastructure Engineering (Utility)

Radio System Manager - DES

Traveling Lead Wind Service Technician

Foreman - Lead Solar Installer

Utility Safety & Training Manager- Remote

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