Top 34 Customer service manager Jobs in Harrisburg Pa

AAA Support Center Supervisor - Remote
AAA Central Penn —Harrisburg, PA
- Weekends as needed
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
4d
Enterprise Customer Success Leader
MSC Industrial Supply Co. —Harrisburg, PA
- $94,903 - $149,133 a year
- Full-time
- Up to 50% travel
- Ability to lift 50 pounds
- Driver's License
- Paid holidays
- Health insurance
3d
Senior Director of Customer Service
CP Flexible Packaging —York, PA
- $150,000 - $180,000 a year
- Business Administration
- Senior level
- Business
Quick Apply
Customer Service Supervisor
DHL —Annville, PA
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Team management
- Paid holidays
- Health insurance
Quick Apply
Contact Center Team Lead / Supervisor
Immersion Consulting, LLC —Mechanicsburg, PA
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Quick Apply
Customer Service Lead- Sycamore Square Family Medicine (Full Time/Day & Evening Shift)
Penn Medicine —Elizabethtown, PA
- Full-time
- Medical office experience
- Mid-level
- Administrative experience
- Tuition reimbursement
Quick Apply
8d
Team Lead Customer Service - Full Time
Bass Pro Shops —Harrisburg, PA
- Full-time
- Word processing
- Merchandising
- Mid-level
- Health savings account
- Paid holidays
National Accounts, Client Services Operations Administrator
Rentokil North America —Harrisburg, PA
- Weekends as needed
- Sales
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
Operations Support Team Lead (Monday- Friday 11am-8pm)
Flagger Force Traffic Control —Hummelstown, PA
- Full-time
- Microsoft Excel
- Management
- Research
- Health savings account
- AD&D insurance
Operations Support Team Lead (Monday- Friday 11am-8pm)
Flagger Force, LLC —Hummelstown, PA
- Full-time
- Microsoft Excel
- Research
- Mid-level
- Health savings account
- AD&D insurance
Back Line Collections Manager
defi AUTO LLC —Harrisburg, PA
- $52,158 - $65,000 a year
- Full-time
- Research
- Bachelor's degree
- Business Administration
- Travel reimbursement
Quick Apply
Client Service Supervisor
SGS —Harrisburg, PA
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
Quick Apply
Temporary Workforce Management Specialist
HEALTHPLANONE, LLC —Harrisburg, PA
- Full-time
- Writing skills
- Mid-level
- Office
- Health insurance
Quick Apply
8d
Senior Living Client Services Manager
BAYADA Home Health Care —Harrisburg, PA
- Urgently hiring
- Management
- Customer service
- Medical office experience
- Paid holidays
- Health insurance
Quick Apply
8d
Customer Service Team Lead
Select Medical —Camp Hill, PA
- From $18.50 an hour
- Full-time
- HIPAA
- Mid-level
- Office
- Dental insurance
- Paid time off
Quick Apply
Contact Center Quality Assurance Analyst
Immersion Consulting, LLC —Mechanicsburg, PA
- Full-time
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
Technical Support & Returns Manager
Dentsply Sirona —York, PA
- $130,000 - $140,000 a year
- Online Application
- 3 years
- Bachelor's degree
- Mentoring
Senior Client Service Manager
Merit Financial Advisors —Mechanicsburg, PA
- Full-time
- Microsoft Outlook
- Word processing
- Research
- Health savings account
- Paid holidays
Quick Apply
Insurance Agency Commercial Lines Account Manager (Customer Service)
Strickler Agency Inc. —Carlisle, PA
- $65,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- 2 years
- Disability insurance
- Health insurance
Quick Apply
Customer Service Manager - State Farm Agent Team Member
Michael Bateman - State Farm Agent —York, PA
- Full-time
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply

I want to receive the latest job alert for customer service manager in harrisburg pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near harrisburg pa

Customer Success Manager jobs in Harrisburg, PA

Customer Service Manager jobs in York, PA

Customer Service Representative jobs in Harrisburg, PA

Client Services jobs in Harrisburg, PA

Worship Leader jobs in Atlanta, GA

Operations Team Leader jobs in Round Rock, TX

Operations Team Leader jobs in West Jordan, UT

Operations Team Leader jobs in Austin, TX

Regional Director Of Operations jobs in Minnesota

Operations Manager jobs in Washington, DC

Operations Manager Remote jobs in Los Angeles, CA

Operations Team Leader jobs in Watertown, WI

Technical Support Manager jobs in San Jose, CA

Manager jobs in Louisville, KY

Technical Support Manager jobs in Washington, DC

Technical Project Manager jobs in Philadelphia, PA

Technical Support Manager jobs in San Antonio, TX

Security Manager jobs in Albuquerque, NM

Quality Assurance Analyst jobs in Houston, TX

Quality Assurance Analyst jobs in Henderson, NV

AAA Support Center Supervisor - Remote

AAA Central Penn -
Harrisburg, PA

Quick Apply

Job Details

Full-time
4 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
401(k) 6% Match
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Employee relationship building
High school diploma or GED

Full Job Description

Ready to take your leadership career to the next level? Join AAA, one of the most recognized and trusted brands in the industry and lead a team that helps members when they need us most.

As a Support Center Supervisor, you'll thrive in a fast-paced environment where no two days are the same. This is a unique, in demand opportunity to lead a dynamic team supporting Membership Services, Roadside Assistance, and Dispatch operations while making a direct impact on the member experience.

If you're a natural leader who loves coaching teams, solving challenges, and driving results, you'll find this role both rewarding and exciting. You'll help keep operations running smoothly, develop talented employees, and ensure our members receive the exceptional service they've come to expect from AAA.

Compensation commensurate with experience.

This is a remote position based in Harrisburg, PA with a scheduled shift of 2:30pm to 11pm. The ability to attend in person leadership meetings, team meetings, and trainings at the Harrisburg, PA office is required.

This role is considered Essential Duty Personnel and is required to work as scheduled, including weekends and holidays, regardless of weather conditions.

What You'll Do:

Lead a high-energy team focused on providing outstanding service and support to our members.
Keep operations running smoothly by overseeing service levels, dispatch activity, staffing, and overall performance.
Coach, mentor, and inspire team members to achieve their goals and grow their careers.
Champion a positive, customer-first culture while resolving escalated member concerns with confidence and professionalism.
Use data, metrics, and operational insights to identify opportunities, improve efficiency, and drive results.
Manage staffing and schedules to ensure the right resources are in place to meet member needs.
Partner with leadership to implement new ideas, improve processes, and enhance the member experience.
Recruit, hire, train, and develop top talent while building an engaged and collaborative team.
Create a workplace where employees feel valued, supported, and motivated to succeed.

What We're Looking For:

High school diploma or GED and at least 3 years of customer service and/or supervisory experience required.
Experience leading teams in a call center, dispatch, customer support, contact center, or operations environment preferred.
A coach and motivator who enjoys helping others perform at their best.
A strong leader who maintains integrity and professionalism in all interactions.
Strong communication, relationship-building, and problem-solving skills.
Ability to stay organized, multitask, and make sound decisions in a fast-paced environment.
Comfortable using data and performance metrics to drive improvements and achieve goals.
Proficiency with Microsoft Office and business technology systems

How AAA Central Penn Supports You:

Generous, front-loaded PTO—no waiting on accrual to take that vacation, plus 1 personal day for added flexibility.
Enjoy work-life balance with 8 paid holidays, including Christmas Eve and New Year’s Eve.
Comprehensive health coverage including Medical, Dental, and Vision insurance.
Health Savings Account (HSA) with employer contributions or Flexible Spending Accounts (FSA), to keep you and your family covered.
Save for today and the future with a 401(k) with up to 6% company match—fully vested from day one.
Company-paid protection with Life Insurance and Long-Term Disability coverage
Give back and get rewarded—earn up to 3 additional PTO days each year for volunteering and participating in AAA Cares events.
Grow your career with Tuition Reimbursement to support your development and advancement.
Enjoy exclusive AAA perks, including a free AAA Premier Membership and discounts on travel, automotive services, batteries, and more.

AAA Central Penn is proud to be an equal-opportunity employer: EOE/M/F/D/

Quick Apply

Refine Your Search

customer service manager jobs in harrisburg pa

AAA Support Center Supervisor - Remote

Enterprise Customer Success Leader

Senior Director of Customer Service

Customer Service Supervisor

Contact Center Team Lead / Supervisor

Customer Service Lead- Sycamore Square Family Medicine (Full Time/Day & Evening Shift)

Team Lead Customer Service - Full Time

National Accounts, Client Services Operations Administrator

Operations Support Team Lead (Monday- Friday 11am-8pm)

Operations Support Team Lead (Monday- Friday 11am-8pm)

Back Line Collections Manager

Client Service Supervisor

Temporary Workforce Management Specialist

Senior Living Client Services Manager

Customer Service Team Lead

Contact Center Quality Assurance Analyst

Technical Support & Returns Manager

Senior Client Service Manager

Insurance Agency Commercial Lines Account Manager (Customer Service)

Customer Service Manager - State Farm Agent Team Member

I want to receive the latest job alert for customer service manager in harrisburg pa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected