About ModernRugs
Founded in 1999, ModernRugs was among the first companies to bring rugs to the internet.
Over the following decades, we evolved into a custom rug design studio working alongside some of the world's most respected architects, interior designers, developers, and procurement firms across hospitality, workplace, retail, healthcare, luxury residential, and cultural environments.
We're proud of what we've built.
We're equally interested in what comes next.
ModernRugs is a small, entrepreneurial company entering a period of evolution. We have longstanding client relationships, a global manufacturing network, deep product expertise, and a growing team.
Now we're investing in the systems, people, and operating discipline that will support our next chapter.
That's where you come in.
The Role
We're looking for a Business Operations & Office Manager to become the operational center of ModernRugs.
You'll work directly with company ownership while serving as a trusted ally to the broader team, maintaining visibility across the administrative and financial details that keep the company healthy.
This role spans office operations, bookkeeping, HR administration, financial coordination, executive support, and general business operations.
But the job isn't simply to administer what's already here.
We want someone who notices.
What's falling through the cracks? What could be organized once instead of solved repeatedly? What information should leadership have sooner? What process doesn't need to be this complicated?
The right person brings order without bureaucracy and support without passivity.
You make things easier.
What You'll DoFinance & Accounting Administration
- Maintain day-to-day visibility into money moving into and out of the business
- Manage accounts payable and accounts receivable workflows
- Maintain accurate QuickBooks records and financial documentation
- Coordinate invoices, payments, expenses, reimbursements, deposits, and vendor records
- Prepare organized financial information and reports for leadership and external accountants
- Coordinate with our accounting professionals and ensure they receive complete and accurate information
- Monitor outstanding receivables and help maintain healthy financial operations
- Maintain appropriate records and visibility into designated executive financial matters as requested by ownership
People & HR
- Coordinate payroll administration
- Manage employee records, onboarding, offboarding, benefits administration, and routine HR documentation
- Serve as a helpful first point of contact for everyday employee administrative questions
- Coordinate healthcare, retirement, insurance, and other employee programs
- Help establish increasingly clear internal policies and people processes as the company grows
Office & Business Operations
- Own the smooth day-to-day operation of the Harrisburg office
- Maintain vendor relationships, subscriptions, records, insurance documentation, supplies, and general office needs
- Create and maintain organized systems for company information and documentation
- Support leadership with scheduling, correspondence, organization, follow-up, and administrative priorities
- Help prepare meetings and ensure important decisions turn into action
- Work across sales, project management, and design to resolve operational bottlenecks
- Identify repetitive or inefficient work and recommend better processes
- Introduce systems and tools where they genuinely improve the way we operate
- Help leadership maintain visibility across the business without requiring everyone to spend their lives in meetings
Who You Are
You're the person people trust when there are fifteen moving pieces and nobody is quite sure where the sixteenth went.
You're warm, but not a pushover.
You're organized, but not bureaucratic.
You can support strong personalities without being intimidated by them, establish boundaries without creating unnecessary friction, and tell someone what they need to hear without making the interaction adversarial.
You don't judge a messy process. You improve it.
You don't need perfect instructions before taking action. You ask good questions, use judgment, solve what you can, and surface what genuinely requires a decision.
You enjoy people and take pride in creating an environment where others can do their best work.
And when the office gets busy, your presence tends to make things calmer rather than louder.
What We're Looking For
- 4+ years of experience across business operations, office management, bookkeeping, executive support, HR administration, or related functions
- Working knowledge of QuickBooks and fundamental business accounting workflows
- Experience with AP/AR, payroll coordination, expenses, and financial recordkeeping
- Experience with employee onboarding, benefits, HR documentation, or people operations
- Exceptional organization and attention to detail
- Excellent written and verbal communication
- Strong judgment and discretion when handling confidential financial, employee, and executive information
- Ability to prioritize independently in a fast-moving environment
- Comfortable working directly with company ownership and supporting a small team
- Strong Google Workspace and spreadsheet skills
- Familiarity with Asana, HubSpot, or other modern business platforms is valuable
- Interest in using technology and AI to simplify administrative work and create better visibility across the company
Where This Can Go
We're deliberately calling this Business Operations & Office Manager rather than simply Office Manager.
The immediate role requires someone willing to handle the details. There will be invoices to chase, documents to organize, benefits questions to answer, schedules to coordinate, and problems nobody predicted that morning.
But there is also a larger opportunity.
As ModernRugs grows and our systems mature, an exceptional person can increasingly take ownership of how the company operates, building processes, improving reporting, helping develop the team, and potentially growing toward broader operations leadership.
We're looking for someone who can handle what exists today while helping us build what should exist tomorrow.
How We Work
ModernRugs has always been entrepreneurial.
We want to preserve that.
We're not interested in replacing the energy and personality of a small business with layers of corporate process. We are interested in creating the clarity and structure that allow talented people to perform at a high level without unnecessary stress.
We believe in high standards without ego, ambition without internal competition, accountability without blame, and positivity without pretending problems don't exist.
Come help us turn scrappy into polished, without polishing away the life.
Compensation & Benefits
- Base salary: 50,000–60,000
- Annual performance bonus up to 10%
- Comprehensive medical, dental, and vision insurance
- 401(k) matching
- Paid time off
- Opportunity for increasing responsibility as the company grows
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Ability to Commute:
- Harrisburg, PA 17102 (Preferred)
Work Location: In person
