State Role Title: Information Technology Specialist II
Position Type: Full-time Staff (Classified)
Position Status: Full-Time
FLSA Status: Exempt: Not Eligible for Overtime
College/Division: JMU Libraries
Department: 100390 - Classroom Technology Services
Pay Band: 5
Pay Rate: Maximum Starting
Specify Range or Amount: $60,000
Is this a JMU only position? No
Is this a grant-funded position? No
Is this a Conflict of Interest designated position? No
Beginning Review Date: 8/7/2026
About JMU:
At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.
Why Work at JMU?
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:
- Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
- Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
- Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
- Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
- Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.
At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.
Discover what makes JMU a great place to work: bit.ly/JMUEmployment
General Information:
The Instructional Equipment & Applications Specialist Senior. provides technical support services related to the use of audio-visual, media control, and computer equipment in university classroom and lab facilities to meet the instructional, research, and student experience efforts of James Madison University.
These services include planning, programming, networking, installation, and maintenance of high-quality educational technology in classrooms. Specific to this position is maintaining computer-based inventory records and oversight of the departmental equipment inventory.
The Libraries welcomes applicants who can demonstrate a commitment to building equitable and welcoming environments. We are committed to encouraging dialogue, cultivating a sense of belonging, and celebrating a broad range of life experiences and perspectives.
This is a full-time, 40 hour per week position with benefits. Normal work shifts for this position will align with regular university business hours.
Duties and Responsibilities:
Install, configure and test educational, audio-visual, computer, and multi-media technologies. Orient faculty to classroom presentation systems. Provide support for installed educational technologies. Maintain computer-based inventory records and oversee the storage of inventory.
Qualifications:
Required:
- Considerable knowledge of audio-visual system integration relating to installation, design, and troubleshooting.
- High-level organizational and logistics skills, inventory software system experience, and experience with RFID tagging and tracking.
- Demonstrated commitment to building environments that are accessible and welcoming.
- Experience with HDBaseT installations as well as Cat6A cabling techniques.
- Experience running Cat5e, Cat6, Cat6A cables as well as standard AV cabling such as speaker wire, HDMI cables, and USB cabling.
Additional Considerations:
- Entry level media control software programming skills (preferably Crestron and Extron).
- Ability to respond to service calls quickly and analyze technical problems accurately when assisting faculty clients.
Additional Posting Information:
Conditions of Employment:
Employment is contingent upon the successful completion of a criminal background check.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
EEO Statement:
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.
Reasonable Accommodation:
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or [email protected]. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
