Top 83 Customer care manager Jobs in Hartford, Ct

Customer Service Manager
Parker Hannifin Corporation —New Britain, CT
- $106,490 - $177,635 a year
- Full-time
- Mid-level
- Business development
- Bachelor's degree
- Paid parental leave
- Paid holidays
Inside Sales /Customer Service Manager
Valence Surface Technologies, LLC —West Springfield, MA
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
7d
Customer Care Manager
ALVEST —Windsor, CT
- $80,000 - $90,000 a year
- 8 hour shift
- ERP systems
- Mid-level
- Supervising experience
Quick Apply
14d
Client Advocate I
CVS Health —Hartford, CT
- $43,888 - $102,081 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
9d
Customer Service Manager
Stop & Shop —Manchester, CT
- Weekends as needed
- Mid-level
- Supervising experience
- Bachelor's degree
Customer Experience Manager
Five Below Inc —Wethersfield, CT
- From $19.94 an hour
- Full-time
- 18 years or older
- Mid-level
- Travel
- Health insurance
Quick Apply
Customer Success Manager
Gems Setra —Plainville, CT
- $100,870 - $187,110 a year
- 7 years
- Oracle
- Office
Customer Manager
Acosta —Cheshire, CT
- $62,640 - $78,240 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Merchandising
Quick Apply
7d
Assistant Customer Delivery Manager
Raymour and Flanigan —Manchester, CT
- Customer service
- Computer literacy
- Maintenance
- Store discount
- Health savings account
Quick Apply
Client Success Manager (MSP) – IT Services & Marketing (Remote)
EVERNET —Tolland, CT
- Part-time
- Remote
- Mid-level
- Microsoft Office
- QuickBooks
- Opportunities for advancement
Quick Apply
Client Services Representative
Trane Technologies —Rocky Hill, CT
- $61,496.66 - $89,424.99 a year
- Extended hours
- Clean driving record
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Customer Logistics Manager - Dedicated Transportation (Day Shift)
Ryder System —East Hartford, CT
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
- Disability insurance
- Health insurance
6d
Customer Service Manager- Onsite in East Granby, CT
Barnes Group Inc. —East Granby, CT
- Contract
- Mid-level
- Bachelor's degree
- Travel
Quick Apply
Care Coordinator / Client Services Coordinator (Home Care)
Golden Years Homemakers & Companions, Inc. —Bristol, CT
- Full-time
- Mid-level
- Office
- Home Health
Quick Apply
Customer Service Manager- Onsite in East Hartford, CT
Barnes Group Inc. —East Hartford, CT
- Contract
- Mid-level
- Bachelor's degree
- Travel
Quick Apply
21h
Customer Logistics Manager - DTS SET
Ryder System —Hartford, CT
- $65,000 - $70,000 a year
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Client Services Manager
Moneco Advisors —Glastonbury, CT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Customer Logistics Manager - Dedicated Transportation (Overnight)
Ryder System —Hartford, CT
- $70,000 - $75,000 a year
- Overnight shift
- Mid-level
- High school diploma or GED
- Analysis skills
- Disability insurance
- Health insurance
6d
Client Manager
Gallagher Benefit Services —West Hartford, CT
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Health savings account
Customer Care Manager - State Farm Agent Team Member
Derek Gromko - State Farm Agent —Cheshire, CT
- $22 - $24 an hour
- Full-time
- Spanish
- Sales
- Mid-level
- 401(k)
- Paid time off
Quick Apply

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customer care manager jobs near hartford, ct

Customer Service Manager

Parker Hannifin Corporation -
New Britain, CT

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Job Details

Full-time
$106,490 - $177,635 a year

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Financial planning services
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
401(k) matching

Qualifications

Customer communication
Bachelor's degree

Full Job Description

Position Summary

Responsible for strategic management of all division customer service operations. This position will be responsible for overall management of sales administration, technical assistance, returns and support of the division strategic pricing initiative.

Responsibilities

Achieve customer service objectives by contributing information and recommendations to strategic plans and reviews. Prepare and complete action plans,productivity, quality and customer service standards. Resolve problems, complete audits, identify customer service trends. Determine system improvements andimplement change.
Help to meet customer on time delivery as well as financial objectives by ensuring that forecast requirements are visual, analyzing variances and initiate andparticipate in corrective actions.
Determine customer service requirements by maintaining contact with customers, coordinating contact information for surveys and bench marking best practices.
Improve customer service quality results by studying, evaluating and re-designing processes, establishing and communicating service metrics, monitoring andanalyzing results and implementing changes.
Work closely with business unit managers, division field sales and marketing personnel as well as cross functional areas of the business.
Identify, maintain and develop e-business opportunities and PHConnect.
Maintain customer master (where applicable).
Promote, coach and train on I am Parker and the customer experience to maintain a high standard of customer service.

Qualifications

Qualifications

Bachelor's Degree in Business or Supply Chain.
Some travel as required.
Strongly oriented for multi-tasking with a strong attention to detail.
Excellent communication and people skills while being able to make decisions.

Pay, Benefits, Work Schedule

Competitive Compensation

Pay Range: $106490 to $177635 annually
Participation in Annual Incentive Program

Benefit & Retirement Plans

Parker offers competitive benefit programs, including:

Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
401(k) Plan with company matching contributions at 100% of the first 5% of pay.
Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.
Career development and tuition reimbursement.
Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission

Drug Tests

Drug-Free Workplace
In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

Apply Now

Refine Your Search

customer care manager jobs in hartford, ct

Customer Service Manager

Inside Sales /Customer Service Manager

Customer Care Manager

Client Advocate I

Customer Service Manager

Customer Experience Manager

Customer Success Manager

Customer Manager

Assistant Customer Delivery Manager

Client Success Manager (MSP) – IT Services & Marketing (Remote)

Client Services Representative

Customer Logistics Manager - Dedicated Transportation (Day Shift)

Customer Service Manager- Onsite in East Granby, CT

Care Coordinator / Client Services Coordinator (Home Care)

Customer Service Manager- Onsite in East Hartford, CT

Customer Logistics Manager - DTS SET

Client Services Manager

Customer Logistics Manager - Dedicated Transportation (Overnight)

Client Manager

Customer Care Manager - State Farm Agent Team Member

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