Top 1172 Customer service supervisor Jobs in Hartford, Ct

Production Supervisor
Data-Mail, Inc. —Windsor, CT
- $63,990.96 - $77,064.38 a year
- Full-time
- Computer literacy
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Conversion Services - Client Services Manager - Req #603
COCC —Southington, CT
- $95,700 - $143,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Wellness program
- Tuition reimbursement
Quick Apply
Production Supervisor
Novolex —Meriden, CT
- $70,000 - $85,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- 3 years
- Wellness program
- Paid parental leave
Production Shift Supervisor
Emerge —Winsted, CT
- $95,000 - $120,000 a year
- Bachelor's degree
- US work authorization
- Computer skills
Quick Apply
Service Manager (Industrial/Mfg exp. req. $115-140K)
#twiceasnice Recruiting —Hartford, CT
- $115,000 - $140,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
4d
Call Center Representative
Orozco Consulting Services LLC —Hartford, CT
- $65,000 - $85,000 a year
- Full-time
- Background check
- Organizational skills
- Communication skills
- Paid training
- Paid time off
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Customer Contact Center Manager
Voya Financial —Hartford, CT
- $78,990 - $98,740 a year
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- 1 year
- Paid holidays
- Health insurance
Distribution Center Supervisor
Walgreens —Windsor, CT
- $79,300 - $127,000 a year
- Military
- Mid-level
- High school diploma or GED
- On-the-job training
5d
Mail Innovations Operations Supervisor
UPS —Windsor, CT
- From $65.94 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health savings account
- AD&D insurance
2d
Supervisor of Enrollment Operations (West Hartford, CT / Hybrid)
FreedomCare —West Hartford, CT
- $25 - $28 an hour
- Hybrid work
- Spanish
- Mid-level
- Office
- Health insurance
- Retirement plan
Quick Apply
Production Supervisor
Röhm GmbH —Wallingford, CT
- $172,700 a year
- Online Application
- Mid-level
- 3 years
- High school diploma or GED
- Paid holidays
- Disability insurance
Customer Service - Order Entry
MK NORTH AMERICA INC —Bloomfield, CT
- $25 - $29 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Online Order Filling Team Supervisor
Walmart —Cromwell, CT
- $22 - $35 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Customer Service Assistant - Entry Level
Strive Global Events —Hartford, CT
- $18 - $28 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid training
- Opportunities for advancement
Quick Apply
2d
26-27 CT Student Services Manager of Data
Achievement First (Non-Teaching) —Hartford, CT
- $62,896 - $82,065 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- 403(b) matching
- Health insurance
Quick Apply
Customer Service Representative
CVS Health —Hartford, CT
- $17.00 - $31.30 an hour
- Full-time
- Computer literacy
- No high school diploma
- High school diploma or GED
- Health insurance
- Dental insurance
Call Center Supervisor
First Choice Health Centers Inc —East Hartford, CT
- $60,000 - $67,000 a year
- Full-time
- Pass drug screening
- HIPAA
- Mid-level
- COVID-19 protective measures
- Paid holidays
Quick Apply
Full-Time Customer Service Supervisor
KOHLS —Berlin, CT
- $23.50 - $36.45 an hour
- Weekends as needed
- 18 years or older
- Writing skills
- Merchandising
- Disability insurance
- Dental insurance
11d
Team Manager Developmental
Sam's Club —Newington, CT
- $70,000 - $95,000 a year
- High school
- Merchandising
- Mid-level
- Paid jury duty
- Disability insurance
Call Center Representative (211 Contact Center Specialist Information and referral) - 2nd Shift Hybrid
United Way of Connecticut Inc —Rocky Hill, CT
- $21.00 - $23.65 an hour
- Multiple hires
- Hybrid work
- Research
- High school diploma or GED
- Case management
- Paid training
- Paid holidays
2d

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Production Supervisor

Data-Mail, Inc.
Windsor, CT

Quick Apply

Job Details

Full-time
$63,990.96 - $77,064.38 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Referral program
Prescription drug insurance

Qualifications

Computer operation
Computer literacy
Analysis skills
Mail processing
Analytical thinking

Full Job Description

About Us

Data-Mail is a family owned company that was established in 1971 in Newington, CT as a leading national print and lettershop helping companies in a variety of industries with their personalization and direct mail services. We are now one of the largest employers in the Hartford, CT metropolitan region with over 800 employees working across two facilities and multiple shifts. Our services support some of the largest companies and advertising agencies in the country.

Benefits of Joining Our Team

Competitive Pay Rates
Comprehensive Benefits Packages
401K Matching Program
Opportunities for Overtime
Referral Bonuses
Vacation and Paid Time Off
Weekly Pay
Career Advancement Opportunities

LOCATION
Windsor, CT (In person role. Not remote, not hybrid)

WORK SCHEDULE
12 hour night shift 6:00pm-6:00am

SUMMARY
We are currently seeking an energetic, hardworking experienced Production Supervisor to join our team!
Provide direction and facilitate, through supervisory staff, mail production activities, including inserting, bindery, scheduling and mechanics, to safely, efficiently and effectively achieve customer mailing and quality requirements in accordance with the goals and objectives of the company.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Achieve production standards with expected quality on a daily basis. Monitor all aspects of production utilizing all tools, such as, interval measurement, cum, and standard cycle speeds throughout the shift. Make continual observations and recommendations to increase production. Immediately communicate all significant delays in production to the shift manager. Take actions to alleviate such delays.
Ensure all personnel within the department are following safety procedures. Perform a safety check at least twice a day. Correct any safety problems and immediately communicate any continuous safety questions or problems to the shift manager. Record all injuries in the Injury Report Form as soon as an injury occurs. Deliver the reports immediately to the human resources department.
Ensure proper staffing throughout the day. Communicate staffing needs with other department supervisors and the shift manager as they occur. Calculate and maintain efficient ratios of overtime indirect with direct. Receive vacation and leave-of-absence requests from employees, making recommendations to the shift manager.
Train and evaluate new and temporary employees in a timely fashion. Report on training on a daily basis to the shift manager. Perform performance evaluations for all employees in your department in a timely and professional manner. Monitor each employee’s performance throughout the year, taking actions and making recommendations to constantly improve each employee’s performance. Handle employee problems in a professional manner. Explain and enforce company policies. Refer problems to the human resources department.
Ensure proper maintenance of department for current and next shift, including supplies, safety items and cleanliness. Prepare the department for the next shift, including machine setups. Communicate with other shift regarding all relevant aspects of the department. Use logbook as a source of communication.
Responsible for having all mechanical problems which delay the daily production corrected through mechanic supervisor. Ensure, through mechanic supervisor, mechanics are setting appropriate machines and hitting lights, as appropriate.
Ensure material handlers are working efficiently.
Ensure all quality control procedures are followed and that quality control employees are working efficiently. Ensure folding and cutting is done correctly. Ensure samples are done in a timely manner and are the best quality. Write Quality Alert Notice (QAN) for mistakes and segregate. Investigate how mistake happened and take corrective action.
Ensure that bag/tray tags, when available, are being properly used at the machines.
Ensure correct labelaire stickers are being used. Purge folder when done with version or job.
Create reports on material difficulty; assess the impact on production; and report to manager.
Verify the completion of a job prior to breaking down the machine and undertaking a new setup.
Communicate with data center on hot jobs and make sure bindery needs are met.
Comply with company rules, regulations and procedures.
Maintain confidentiality of company-sensitive data.
Implement a commitment to quality philosophy and recommend methods and procedures to reduce cost and/or improve operating efficiency of the department.
Keep director informed of activities and situations that will impact the achievement of corporate or department goals and objectives.
Perform other related duties as required to achieve the goals and objectives of the department and company

EDUCATION/EXPERIENCE

Two-years of college plus 3 - 5 years of experience as a supervisor in a lettershop environment or equivalent

COMPETENCIES

Ability to communicate with all levels in a culturally diverse work environment
Ability to motivate personnel to perform at a quality level, yet be able to discipline as necessary in a consistent and fair approach
Knowledge of computers
Good analytical ability

Pay: $63,990.96 - $77,064.38 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Prescription drug insurance
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service supervisor jobs in hartford, ct

Production Supervisor

Conversion Services - Client Services Manager - Req #603

Production Supervisor

Production Shift Supervisor

Service Manager (Industrial/Mfg exp. req. $115-140K)

Call Center Representative

Customer Contact Center Manager

Distribution Center Supervisor

Mail Innovations Operations Supervisor

Supervisor of Enrollment Operations (West Hartford, CT / Hybrid)

Production Supervisor

Customer Service - Order Entry

Online Order Filling Team Supervisor

Customer Service Assistant - Entry Level

26-27 CT Student Services Manager of Data

Customer Service Representative

Call Center Supervisor

Full-Time Customer Service Supervisor

Team Manager Developmental

Call Center Representative (211 Contact Center Specialist Information and referral) - 2nd Shift Hybrid

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