Top 3 Helpdesk specialist Jobs in Hartford, Ct

Technology Specialist
Plymouth Public Schools —Terryville, CT
- $65,000 - $75,000 a year
- Full-time
- Google Workspace
- Computer Science
- Mid-level
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Technology Support Specialist - 1 YEAR POSITION. POTENTIAL TO BECOME PERMANENT.
Southwick-Tolland-Granville Regional School District - (MA) —Southwick, MA
- $52,000 - $57,000 a year
- Extended hours
- School experience
- Computer science
- Computer Science
- Paid holidays
10d

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Technology Support Specialist - 1 YEAR POSITION. POTENTIAL TO BECOME PERMANENT.
Southwick-Tolland-Granville Regional School District - (MA) —Southwick, MA
A.S in Computer Science (mathematics, statistics or other business-related field) preferred.? Communicate with a broad range of users (faculty, staff and…
$52,000 - $57,000 a year
10d

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IT Support Specialist II
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Tier 1 Technical Support Specialist
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Ability to explain technical concepts to non-technical users clearly and effectively. As the front line of support, the Tier 1 Specialist is responsible for…
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Technology Specialist

Plymouth Public Schools -
Terryville, CT

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Job Details

Full-time
$65,000 - $75,000 a year

Qualifications

Desktop computer repair
Knowledge management
Google Workspace
Live streaming
Computer Science
IT user and group management
GPO
Software deployment
Laptop (troubleshooting support)
Equipment installation
Hardware maintenance
Configuration management
Wireless network configuration
Public Cloud
Mid-level
Software installation
User training (technical support)
Network cabling
Compliance monitoring
Help files
IT monitoring tools
Cloud service support
Wireless communication system operation
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Software asset management
Networking hardware installation
Hardware configuration
Customer support ticket management

Full Job Description

PLYMOUTH PUBLIC SCHOOLS

MISSION STATEMENT

The Mission of Plymouth Public Schools is to challenge, inspire, and prepare all students for success in an ever-changing and complex world.

JOB DESCRIPTION

TECHNOLOGY SPECIALIST

Description:

The Technology Specialist will support the goals of the technology department by maintaining systems, peripherals, applications, and network infrastructure.

Preferred Qualifications: (Equivalent experience will be considered)

Experience with:
- Microsoft Windows Servers and Active Directory
- Chromebook, PC, laptop, and tablet operating systems, hardware, and software/apps
- Cloud services such as Google Workspace or Office 365
- Wireless networking installations, hardware, and configuration management
- Technology installation, support, and maintenance
- Video monitoring systems
- Network maintenance, including switches and related hardware
Demonstrated good communication, attendance, time management, attention to detail, and organizational skills
Demonstrated good teamwork qualities, including follow-through and ownership
College degree (or equivalent) in computer science or related fields is helpful

Duties and Responsibilities:

Assist with management and physical maintenance of network infrastructure (wireless, switches, physical cabling, and servers)
Assist with managing Active Directory environment, including users, groups, and group policies
Assist with managing Google and Office 365 administrative functions
Ensure efficient and timely responses to technology helpdesk tickets by the tech support team
Deployment and maintenance of desktop hardware and operating systems
Install and maintain:
- Classroom and enterprise technology tools
- Desktop applications
- Server-based applications
- Online-based applications
Create and maintain knowledge base articles and FAQs for users
Assist with maintaining users across multiple systems, including logins and related data
Monitor software license compliance
Provide technology training to school staff
Occasional off-hours work, including live broadcasting of School District events
Other duties as assigned by the Director of Technology

Compensation & Details:

Full benefits are included.
Work Year: 12 months
Salary: $65,000 – $75,000 (commensurate with experience)
Start Date: As soon as possible
Closing Date: Open until filled
Reports to: Director of Technology

Except in the case of a bona fide occupational qualification or need, Plymouth Public Schools does not discriminate on the basis of race, color, religious creed, age, sex, sexual orientation, marital status, national origin, ancestry, or disability. If you require reasonable accommodation to complete this application and/or any other aspect of the selection process, please contact the Superintendent of Schools.

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helpdesk specialist jobs in hartford, ct

Technology Specialist

Technology Support Specialist - 1 YEAR POSITION. POTENTIAL TO BECOME PERMANENT.

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