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Housing Navigator, Shelter, Springfield
Clinical & Support Options Inc —Springfield, MA
- $38,000 - $44,000 a year
- Full-time
- Bilingual
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Shelter and Housing Triage Specialist, FOH, Springfield
Clinical & Support Options Inc —Springfield, MA
- $38,000 - $44,000 a year
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Coordinated Access Network Navigator
New Opportunities, Inc. —Meriden, CT
- $20 an hour
- Full-time
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- English
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- Full-time
- No experience needed
- English
- High school diploma or GED
- Relocation assistance
- Health insurance
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Housing Navigator, Shelter, Springfield

Clinical & Support Options Inc -
Springfield, MA

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Job Details

Full-time
$38,000 - $44,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
403(b)
Referral program

Qualifications

Bilingual
Housing advocacy
Personal service client interaction documentation
Computer operation
Housing case management
Caregiving documentation requirements
Electronic health records (EHR) management
Referral services for crisis intervention support
Experience working with the veteran population
Computer literacy
Substance use treatment centers
Housing search assistance
Client assessment in social work
Care documentation
Clinical case management notes
Mid-level
Community resource coordination in health services social work
Experience working with individuals experiencing homelessness
Mental health resources facilitation
Driver's License
Task prioritization
Care coordination meetings experience
Client referral services
Clinical assessment documentation
Client management
Personal transportation assistance
Human Services
Referral coordination
Direct patient care in social services case management
Technical Proficiency

Full Job Description

CSO is looking for a Housing Navigator for our shelter in Springfield.

The Housing Navigator for shelter will provide case management services to clients through a collaborative process that assesses, plans and coordinates the options and services that will meet an individual's needs and support their success in obtaining and/or maintaining housing. Housing Navigators that work with Friends of the Homeless (FOH) shelter guests will develop housing plans with clients and assist in their housing search for safe, permanent housing.

Starting Salary: $38,000-$44,000/year

This is a Monday-Friday schedule.

As a Housing Navigator:

You Will:

Engage client and complete initial case management assessment and/or housing navigator checklist to determine eligibility and needs for services, supports and housing
Assist clients with developing a housing plan and action steps, from obtaining needed documents and benefits, to completing housing search
Continuously engage clients in their housing goals. Plan follow up steps with clients
Manage caseload by regularly reviewing caseload with checklist, to track client progress, address barriers, and follow up on next steps
Manage priorities with caseload, and utilize supports and services as needed for clients
Participate in workshops and other activities provided in the FOH Resource Center that pertain to client goals, such as budgeting, job search, employment search, how to be a good tenant, anger management, housemate pairing and other shared housing tools, and completing housing search
Participate in and prepare for all relevant meetings pertaining to clients, such as Coordinated Entry case conference meetings, as it pertains to prioritizing and referring eligible clients for permanent supportive housing
Participate in Youth and Young Adult (YYA) case conference meetings, and/or Veteran case conference meetings, if assigned to work with YYA and/or Veteran clients
Complete vulnerability assessments, as well as chronic verification and disabling condition verification, as needed with clients
Work collaboratively within the team and internally throughout FOH and CSO, and with a network of external providers
Assist clients with securing transportation if needed, and facilitate problem-solving around obstacles to achieving goals
Provide community-based services to support clients; transports clients as appropriate/directed.
Assist clients with transition to housing placement, and assure all supports are in place prior to placement
Complete Outcome Summaries and other documentation in a timely manner
Provide referrals and connection to community resources to support tenants, including internal referrals for mental health/addiction treatment, crisis services, and community support/RSN as appropriate
Utilize CSO's electronic health record or other electronic system to document assessments, tenant progress notes/contact notes, and all other applicable documentation needed. Ensure necessary HMIS documentation as required. Adhere to agency timeframes for documentation.

Your Background:

College degree in relevant field (preferred)
Experience in the Human Services field
Computer proficiency
Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

Positive - maintaining resiliency and focusing on solutions
Respectful - collaborating and effectively communicating
Insightful - demonstrating self-awareness and effectively priority setting
Conscientious - taking accountability and applying feedback

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024 and 2025. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.

EOE/AA

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Refine Your Search

housing navigator jobs in hartford, ct

Housing Navigator, Shelter, Springfield

Shelter and Housing Triage Specialist, FOH, Springfield

Coordinated Access Network Navigator

Enlisted Aviation Careers - Military Service

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