Top 144 Software analyst Jobs in Hartford, Ct

Hybrid Data Analyst in Southington, CT
Company Confidential —Southington, CT
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
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Senior Systems Analyst
The City of Hartford —Hartford, CT
- $77,197.64 - $99,253.96 a year
- Extended hours
- Background check
- Management
- Computer Science
SAP Business Systems Analyst
Trumpf —Farmington, CT
- Full-time
- Computer science
- Computer Science
- System design
Financial Analyst - AI Trainer
DataAnnotation —Hartford, CT
- $50 - $100 an hour
- Part-time
- Remote
- Mid-level
- Master's degree
- Bachelor's degree
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Data Analyst - AI Trainer
DataAnnotation —Meriden, CT
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
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Desktop Support Analyst
Robert Half —East Hartford, CT
- $25 - $30 an hour
- Temporary
- Mid-level
- Office
- US work authorization
- Paid holidays
- Disability insurance
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1d
Digital Technology - MES Functional Analyst (Remote)
Pratt & Whitney —Hartford, CT
- $86,800 - $165,200 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
2d
DATA ANALYST II
Cloud Data Systems —Hartford, CT
- Email
- Remote
- Mid-level
- Master's degree
- Travel
Security Operations Center - SOC Analyst I # 595
COCC —Rocky Hill, CT
- Full-time
- Remote
- Research
- Windows
- Bachelor's degree
- Wellness program
- Tuition reimbursement
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Data Analyst - Connie
CRISP Shared Services, Inc. —Hartford, CT
- $90,000 - $105,000 a year
- Full-time
- Hybrid work
- Computer Science
- HIPAA
- Mid-level
- 403(b) matching
- Disability insurance
Workday Test Analyst (Remote)
SOLV Energy, LLC —Hartford, CT
- $83,822 - $100,587 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Disability insurance
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1d
Data Analyst
Infosys —Hartford, CT
- Mid-level
- Communication skills
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Digital Technology - MES Technical Analyst (Remote)
Pratt & Whitney —Hartford, CT
- $86,800 - $165,200 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
2d
Analyst (Business Data Management)
The Nassau Companies of New York. —Hartford, CT
- $55,000 - $75,000 a year
- Online Application
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
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Analyst I, Digital Business
WM —Windsor, CT
- $68,420 - $98,417 a year
- Full-time
- Computer science
- Computer Science
- No experience needed
- Employee stock purchase plan
- Paid holidays
11d
Oracle Business Systems Analyst- Full Time
Connecticut Children's Medical Center —Hartford, CT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Epic Beacon Systems Analyst- Full Time
Connecticut Children's Medical Center —Hartford, CT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Technical Analyst III
CohnReznick —Hartford, CT
- Remote
- 7 years
- Azure
- Computer Science
- Paid time off
- Parental leave
3d
Business Analyst
Infosys —Hartford, CT
- Research
- Mid-level
- Communication skills
Quick Apply
9d
Technical Customer Support Senior Analyst (Mainframe Operations)
The Cigna Group —Bloomfield, CT
- $28 - $47 an hour
- Part-time
- 5 years
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance

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software analyst jobs near hartford, ct

Hybrid Data Analyst in Southington, CT

Company Confidential -
Southington, CT

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Job Details

Full-time
$80,000 - $100,000 a year

Qualifications

Performance dashboard reports
Data integrity assurance
Data quality checks
Dashboard development
Data visualization software proficiency
Data Integration (Data management)
Data mining
Text mining tools
Call center experience
Visual storytelling
Presentations for conferences or internal meetings
Business intelligence report generation
Dashboard creation support
SQL
Business intelligence tools
Sentiment analytics
Data quality monitoring
Requirements analysis
AI-driven automation
Business requirements
Research findings presentation
Database software proficiency

Full Job Description

Hybrid Data Analyst in Southington, CT – Contact Center Analytics & Conversational Intelligence (BPO)

Overview

We are seeking a Data Analyst to support a BPO contact center environment servicing multiple clients. The role focuses on transforming complex interaction and performance data into clear, actionable insights. Candidates must have strong experience building Tableau dashboards, mining data from conversational intelligence platforms, and working directly with clients to gather requirements, interpret results, and present insights that drive measurable improvements in customer experience and operational performance.

Key Responsibilities

Design, build, and maintain interactive Tableau dashboards that communicate trends, performance metrics, and actionable insights
Analyze structured and unstructured data from conversational intelligence tools (e.g. CallMiner, Genesys, contact center transcripts, QA data, sentiment, topic modeling, agent performance metrics)
Perform data mining and pattern analysis to uncover trends, anomalies, and opportunities for improvement
Partner with business stakeholders (Operations, QA, IT, Marketing) to understand requirements and define meaningful KPIs
Translate complex analytical findings into clear narratives and visual insights that inform decision-making
Ensure data accuracy, consistency, and reliability across reports and dashboards
Automate recurring reports and dashboards to improve efficiency and scalability
Support ad hoc analysis and deep-dive investigations related to customer behavior, agent performance, and operational outcomes
Continuously improve dashboard usability, performance, and visual storytelling

Required Qualifications

Bachelor’s degree in Data Analytics, Statistics, Business, Computer Science, or a related field (or equivalent experience)
3+ years of experience as a Data Analyst or similar role
Advanced experience building dashboards and reports in Tableau
Hands-on experience with data mining and analysis using conversational intelligence platforms
Strong SQL skills and experience working with large datasets
Ability to analyze both quantitative and qualitative data (including text-based data)
Experience working in customer service, contact center, or CX analytics environments
Familiarity with AI-driven analytics, sentiment analysis, and speech/text analytics
Experience integrating data from multiple sources (e.g., CRM, telephony, QA systems, WFM, CI platforms)
Knowledge of data visualization best practices and storytelling techniques
Strong attention to detail and data quality standards
Excellent communication skills with the ability to present insights to diverse audiences

What Success Looks Like

Dashboards are intuitive, trusted, and widely used by clients and other key stakeholders
Insights lead to measurable improvements in customer experience, quality, or efficiency
Complex data is consistently transformed into clear, actionable intelligence
Support Quarterly Business Reviews (QBRs), performance reviews, and ad hoc client presentations

This is a full-time, hybrid position (three days in-office and two days remote) based in Connecticut.

Candidates must reside within a reasonable commuting distance of our Southington, CT office.

Salary is commensurate with experience.

***WE ARE UNABLE TO SPONSOR ANY RESIDENCY APPLICATIONS AT THIS TIME***

EEO Statement:

We are an equal-opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

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Refine Your Search

software analyst jobs in hartford, ct

Hybrid Data Analyst in Southington, CT

Senior Systems Analyst

SAP Business Systems Analyst

Financial Analyst - AI Trainer

Data Analyst - AI Trainer

Desktop Support Analyst

Digital Technology - MES Functional Analyst (Remote)

DATA ANALYST II

Security Operations Center - SOC Analyst I # 595

Data Analyst - Connie

Workday Test Analyst (Remote)

Data Analyst

Digital Technology - MES Technical Analyst (Remote)

Analyst (Business Data Management)

Analyst I, Digital Business

Oracle Business Systems Analyst- Full Time

Epic Beacon Systems Analyst- Full Time

Technical Analyst III

Business Analyst

Technical Customer Support Senior Analyst (Mainframe Operations)

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