Top 28 Information technology manager Jobs in Hartford Ct

Manager, IT Service Orchestration
Deloitte —Hartford, CT
- $97,000 - $179,000 a year
- Full-time
- Computer science
- Computer Science
- 3 years
6d
IT Director (Hybrid)
Intact Insurance Specialty Solutions —Farmington, CT
- $225,000 - $263,000 a year
- Full-time
- Hybrid work
- 11+ years
- Office
- Senior level
- Paid parental leave
- Disability insurance
Quick Apply
Senior Manager, IT Service Orchestration
Deloitte —Hartford, CT
- $118,000 - $218,000 a year
- Full-time
- Computer science
- Computer Science
- Master's degree
6d
Director of IT Enterprise Systems
Harris Beach Murtha —Hartford, CT
- Nights as needed
- Hybrid work
- 5 years
- Office
- SQL
5d
Category Manager (IT)
Cushman & Wakefield —Hartford, CT
- $93,500 - $110,000 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Health savings account
- Disability insurance
Quick Apply
IT Project Management Senior Manager- Hybrid
The Cigna Group —Bloomfield, CT
- Online Application
- Hybrid work
- Computer Science
- 5 years
- Bachelor's degree
Service Delivery Manager
Mirion —Meriden, CT
- Weekends as needed
- Computer science
- Computer Science
- Bachelor's degree
Quick Apply
Claim Tech Production Services Lead
The Travelers Companies, Inc. —Hartford, CT
- $146,400 - $241,600 a year
- On call
- Hybrid work
- 3 years
- High school diploma or GED
- Bachelor's degree
- Wellness program
- Paid holidays
H#13059 Director, IT Category Management - ITO
Corporate Systems Associates, Inc. —Hartford, CT
- Full-time
- Hybrid work
- Office
- Finance
- 8 years
Quick Apply
IT Director
ASG Information Technologies —Wallingford, CT
- $90,000 - $120,000 a year
- Weekends as needed
- Hybrid work
- Driver's License
- Bachelor's degree
- Travel
Quick Apply
7d
Manager of Security Technology Systems
University of Connecticut —Storrs, CT
- Online Application
- System design
- 3 years
- Databases
6d
IT Client Development Manager
Charles IT —Middletown, CT
- Mentoring
- Senior level
- Leadership
- Paid training
- Paid holidays
Quick Apply
EMR MANAGER - FULL-TIME
InterCommunity Health Care —East Hartford, CT
- $52,000 - $95,000 a year
- Full-time
- Adults
- Mid-level
- Residential
- Health savings account
- AD&D insurance
Quick Apply
Yardi Systems Manager
CARABETTA COMPANIES —Meriden, CT
- $90,000 a year
- Full-time
- SQL
- Bachelor's degree
- Organizational skills
Quick Apply
Service Manager
Charles IT —Middletown, CT
- Extended hours
- Mid-level
- Mentoring
- Recruiting
- Paid training
- Paid holidays
Quick Apply
Assistant Director IT Applications Development
HAI Group —Cheshire, CT
- 5 years
- Office
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
11d
Assistant Director of IT Service Delivery / ServiceNow Platform Owner
Wesleyan University —Middletown, CT
- $113,100 - $136,900 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Windows
- Relocation assistance
- Paid time off
ECM Engineering Manager
UBEO, LLC —Hartford, CT
- Full-time
- Mid-level
- Office
- Windows
- Health savings account
- AD&D insurance
Lead Category Manager – IT - Software
Stanley Black & Decker —New Britain, CT
- Full-time
- Hybrid work
- Computer Science
- Finance
- Analysis skills
- Wellness program
- Employee stock purchase plan
Senior Director of IT - Cheshire, CT
The Lane Construction Corporation —Cheshire, CT
- Azure
- Computer Science
- 11+ years

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information technology manager jobs near hartford ct

Manager, IT Service Orchestration

Deloitte -
Hartford, CT

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Job Details

Full-time
$97,000 - $179,000 a year
6 days ago

Qualifications

Performance dashboard reports
Managing technical support teams
Team supervision
Operational management
Dashboard creation
Dashboard creation support
Metrics Reporting
Incident Escalation
Reporting and dashboarding tools
Supervising experience
Incident management operations support
Data interpretation
Leading team collaboration initiatives
Escalation handling
IT department experience

Full Job Description

Are you an operations-focused leader who excels at driving cross-functional coordination and service excellence? Join Deloitte Technology as a Manager, Service Orchestration - a key role responsible for orchestrating service delivery across enterprise support organizations, ensuring issues are resolved efficiently and stakeholders are kept informed every step of the way.

Recruiting for this role ends on October 31, 2026

Work you'll do

As a Manager, Service Orchestration, you will:

Manage day-to-day service orchestration operations, overseeing ticket intake, triage, routing, and tracking across multiple support organizations and service towers
Monitor ticket flow and operational health, identifying bottlenecks and driving timely resolution of cross-functional service requests and incidents
Support escalation management processes by ensuring critical issues are rapidly assessed, prioritized, and directed to the appropriate teams with clear communication to stakeholders
Maintain and contribute to operational dashboards and reporting, providing visibility into SLA attainment, workload trends, and service performance metrics
Partner with platform and process teams to identify automation opportunities and support implementation of workflow improvements and self-service capabilities
Facilitate governance forums, operational reviews, and continuous improvement initiatives to drive process standardization and accountability across support teams

The successful candidate would possess these skills

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to mentor and provide clear guidance to others

The team

Deloitte Technology (DT) powers the firm's internal operations through innovative, enterprise-grade technology solutions. The Service Orchestration function sits at the center of this ecosystem, unifying service delivery across global and functional support organizations. As Manager, you'll work closely with the Senior Manager of Service Orchestration and USI counterparts to ensure consistent, high-quality service outcomes across the enterprise. This is a high-visibility role with real impact on how Deloitte Technology operates at scale.

Qualifications

Required:

Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent experience
6+ years of experience in IT operations, service management, or service delivery
3+ years of experience leading or supervising teams in a service operations or IT support environment
Demonstrated experience managing cross-functional incident, escalation, or service request workflows
Experience contributing to or maintaining operational reporting and performance dashboards
Strong analytical and problem-solving skills with the ability to communicate findings clearly to leadership
Travel: Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available

Preferred:

ITIL certification or equivalent service management credentials
Experience with ServiceNow or similar enterprise service management platforms
Familiarity with automation tools, AI-powered service capabilities, or virtual agent technologies
Knowledge of SIAM (Service Integration and Management) principles
Experience working with globally distributed teams

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,000 to $179,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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Refine Your Search

information technology manager jobs in hartford ct

Manager, IT Service Orchestration

IT Director (Hybrid)

Senior Manager, IT Service Orchestration

Director of IT Enterprise Systems

Category Manager (IT)

IT Project Management Senior Manager- Hybrid

Service Delivery Manager

Claim Tech Production Services Lead

H#13059 Director, IT Category Management - ITO

IT Director

Manager of Security Technology Systems

IT Client Development Manager

EMR MANAGER - FULL-TIME

Yardi Systems Manager

Service Manager

Assistant Director IT Applications Development

Assistant Director of IT Service Delivery / ServiceNow Platform Owner

ECM Engineering Manager

Lead Category Manager – IT - Software

Senior Director of IT - Cheshire, CT

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