Job Overview
We are seeking a reliable, hands-on Property Manager / Maintenance, Leasing & Renewals Coordinator to oversee the day-to-day operations of a 48-unit residential apartment property. This is a versatile position for someone who is comfortable working independently and managing multiple responsibilities, including property maintenance, leasing, lease renewals, tenant relations, move-ins, move-outs, inspections, and general property management.
The ideal candidate is organized, responsive, professional, and able to handle both hands-on maintenance tasks and administrative/property management responsibilities. The successful candidate will serve as the primary on-site point of contact for residents and prospective tenants and will help ensure the property is well-maintained, fully occupied, and operating smoothly.
Key Duties & Responsibilities
Property Management & Tenant Relations
- Serve as the primary point of contact for residents and prospective tenants.
- Respond to tenant questions, concerns, and maintenance requests in a timely and professional manner.
- Maintain positive relationships with residents and promote a well-maintained, safe, and clean community.
- Assist with rent collection and follow up on outstanding balances as needed.
- Enforce property rules, policies, and lease requirements.
- Communicate with ownership regarding tenant issues, vacancies, maintenance, and overall property operations.
Leasing & Lease Renewals
- Market and advertise available apartments.
- Respond promptly to leasing inquiries and prospective tenant leads.
- Schedule and conduct apartment and property tours.
- Process rental applications and coordinate tenant screening in accordance with company policies and applicable laws.
- Prepare and execute leases, renewal agreements, and related documentation.
- Manage the complete leasing process from initial inquiry through application, approval, lease signing, and move-in.
- Proactively contact residents regarding upcoming lease expirations and manage the lease renewal process.
- Negotiate and prepare lease renewals in accordance with ownership guidelines.
- Track lease expiration dates and maintain accurate records of lease terms and renewals.
- Work to retain qualified residents and minimize turnover and vacancy.
- Maintain strong occupancy and help reduce apartment downtime between tenants.
Move-Ins & Move-Outs
- Coordinate and manage all tenant move-in and move-out processes.
- Conduct move-in and move-out inspections.
- Document apartment conditions and identify necessary repairs, cleaning, or maintenance.
- Coordinate unit turnover, including repairs, painting, cleaning, and preparation for new residents.
- Manage keys, access devices, and related property records.
- Ensure apartments are ready for new tenants in a timely manner.
Maintenance, Cleaning & Property Upkeep
- Perform basic general maintenance and repairs as needed.
- Troubleshoot common plumbing, electrical, appliance, HVAC, and building issues when qualified.
- Perform routine cleaning of common areas, hallways, entrances, laundry rooms, and other shared spaces.
- Clean and prepare vacant apartments for new tenants as part of the move-in and turnover process.
- Coordinate or perform cleaning, painting, minor repairs, and other work necessary to prepare units for new occupancy.
- Maintain the cleanliness and overall appearance of the property and grounds.
- Coordinate outside contractors and vendors for repairs, cleaning, or services beyond the scope of in-house work.
- Monitor common areas, grounds, building systems, and overall property condition.
- Respond to maintenance emergencies and urgent property issues.
- Ensure the property remains clean, safe, well-maintained, and presentable at all times.
Administrative Responsibilities
- Maintain accurate tenant, lease, renewal, maintenance, and property records.
- Track lease expirations, renewals, vacancies, work orders, repairs, inspections, and vendor activities.
- Assist with coordinating vendors and obtaining estimates when necessary.
- Prepare regular updates for ownership regarding occupancy, leasing activity, renewals, vacancies, maintenance, and resident issues.
- Ensure compliance with applicable housing laws, safety requirements, fair housing regulations, and company policies.
Qualifications
- Previous experience in property management, apartment management, leasing, lease renewals, maintenance, or a related field preferred.
- Experience handling the full leasing process, including showings, applications, lease preparation, move-ins, and lease renewals.
- Strong hands-on maintenance and repair skills.
- Excellent customer service, communication, and negotiation skills.
- Ability to work independently and manage multiple responsibilities.
- Strong organizational and time-management skills.
- Professional, dependable, responsive, and detail-oriented.
- Basic computer skills and ability to maintain accurate records.
- Ability to handle confidential tenant and property information.
- Knowledge of local landlord-tenant laws and fair housing requirements preferred.
- Valid driver's license preferred.
- Ability to respond to property emergencies when necessary.
- Bilingual skills are a plus.
- Experience managing a small-to-medium-sized residential apartment community is highly desirable.
Ideal Candidate: A hands-on, all-around property professional who can manage leasing, lease renewals, tenant relations, move-ins and move-outs, and day-to-day property maintenance. This position is ideal for someone who enjoys working independently, takes initiative, and is capable of taking ownership of the overall success, occupancy, appearance, and smooth operation of the property.
Pay: $20.00 - $25.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
