Top 114 It desktop support Jobs in Hartland, Wi

IT Support Desk Engineer I
HEARTLAND BUSINESS SYSTEMS LLC —Pewaukee, WI
- Full-time
- Analysis skills
- Travel
- Conflict management
- On-the-job training
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Helpdesk Technician
CCA Technology —Waukesha, WI
- $45,000 - $55,000 a year
- Full-time
- Microsoft Outlook
- Scripting
- In-person
- Paid holidays
- Health insurance
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IT Help Desk Analyst 1
Walbec Group —Waukesha, WI
- Full-time
- Windows
- Associate's degree
- Entry level
- Profit sharing
- Paid parental leave
I.T. Help Desk Specialist I
Bank Five Nine —Oconomowoc, WI
- Full-time
- Office
- In-person
- Associate's degree
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2d
IT Helpdesk Specialist
MRA-The Management Association Inc —Waukesha, WI
- $25 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
Service Desk Analyst (Hybrid)
Parasol Alliance —Watertown, WI
- $26.50 an hour
- Background check
- Current TB test
- Mid-level
- Dental insurance
- 401(k)
6d
IT Consultant
2W Technologies, Inc. —Pewaukee, WI
- Full-time
- Azure
- Mid-level
- Office
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Service Support Specialist
Delta Medical Systems —Brookfield, WI
- $24 - $30 an hour
- Full-time
- Hybrid work
- Office
- Microsoft Office
- High school diploma or GED
- AD&D insurance
- Paid holidays
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9d
Senior Desktop Support Analyst
UW Credit Union —Wauwatosa, WI
- From $75,800 a year
- Full-time
- Office
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
4d
Lead Tech Support Specialist
Fathom Mfg —Hartland, WI
- $80,000 - $100,000 a year
- Full-time
- Computer science
- Oracle
- Computer Science
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IT User Support Specialist II
Milwaukee Bucks, LLC. —Milwaukee, WI
- $60,000 - $62,000 a year
- Weekends as needed
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
IT Support Desk Technician II
HEARTLAND BUSINESS SYSTEMS LLC —Pewaukee, WI
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Conflict management
- On-the-job training
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Systems Engineer I
Impact Networking —Brookfield, WI
- $75,000 - $90,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
IT Assistant
Winter Services Inc —Milwaukee, WI
- $20 - $26 an hour
- Weekends as needed
- Mid-level
- Office
- Windows
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Technology Support Analyst (On-Site)
Foley & Lardner LLP —Milwaukee, WI
- $58,100 - $81,300 a year
- Full-time
- Mid-level
- High school diploma or GED
- Travel
Geek Squad Agent (Retail Store)
Best Buy —Brookfield, WI
- $15.00 - $18.75 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
IT Support Technician
MPE-Inc —Milwaukee, WI
- $23 - $28 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
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14d
Operations and IT Coordinator
Notre Dame School of Milwaukee —Milwaukee, WI
- Weekends as needed
- Classroom
- Google Workspace
- Windows
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IT Field Technician
Goodwill Industries of Southeastern Wisconsin & Metropolitan Chicago —Milwaukee, WI
- $23.31 - $35.06 an hour
- Full-time
- Merchandising
- Research
- Mid-level
- Disability insurance
- Health insurance
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3rd Shift - Support Specialist Entry Level
Integrated Systems Corp. —Mequon, WI
- $45,000 - $55,000 a year
- Overnight shift
- Computer science
- Computer Science
- Windows
- Profit sharing
- Health insurance
Quick Apply

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IT Support Desk Engineer I

HEARTLAND BUSINESS SYSTEMS LLC -
Pewaukee, WI

Quick Apply

Job Details

Full-time

Benefits

On-the-job training

Qualifications

Customer relationship building
Employee relationship building
Conflict management
Network infrastructure management
Delegation
IT department experience

Full Job Description

Description:

Position Summary:

This position provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. This position is part of our managed services team and provides critical IT support for multiple Heartland customers. The ideal candidate will bring a good blend of technical and customer services skills to this fast-paced environment.

Roles and Responsibilities/ Essential Functions:

Perform proactive maintenance duties such as switch/firewall/routers upgrades, server patches, workstation patches, firewall rules, etc.
Remote application and hardware support for workstations, switches, routers, firewalls, servers, and storage.
Monitor and analyze customer networks, systems, backups, and security appliances.
Work with customer’s primary field engineer to perform work on an as needed basis.
Contribute and enhance internal department process/system documentation.
Follow policies and procedures on a department and per client basis.
Monitor email and phone for client communications and respond in a timely manner.
Maintain up to date records of customer technical information as it relates to servers, applications, infrastructure, and remote support instructions.
Be part of an on-call after-hours rotation with other members of the team one (1) week at a time.
Ability to travel to customer sites to provide end user support.
Minimum of 75% utilization per fiscal year prorated based on start date. These requirements will be balanced against professional development and on the job training. Utilization metrics will be re-evaluated on an annual basis.
Perform other duties, as assigned.

Requirements:

Competencies

Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
Adaptability – Ability to adapt to change in the workplace.
Assertiveness – Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
Conflict Resolution – Ability to deal with others in an antagonistic situation.
Decision Making – Ability to make critical decisions while following company procedures.
Delegating Responsibility – Ability to allocate authority and/or task responsibility to appropriate people.
Honesty / Integrity – Ability to be truthful and be credible in the workplace.
Innovative – ability to look beyond the standard solutions
Problem Solving – Ability to find a solution for or to deal proactively with work-related problems.
Relationship Building – Ability to effectively build relationships with customers and co-workers.
Resource Management – Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.
Strategic Planning – ability to develop a vision for the future and create a culture in which the long-range goals can be achieved.
Time Management – Ability to utilize the available time to organize and complete work within given deadlines.

Required Experience:

1-3 years’ experience working in an IT service role, systems administration, and network administration.

Preferred Experience:

3-5 years’ experience troubleshooting Microsoft Windows endpoints in domain and workgroup environment.
1-3 years’ experience working in a customer facing IT service role
Intermediate knowledge of the following: Microsoft Windows Operating System, core server administration within Microsoft Windows Server, Mac OS, Mobile operating system (apple iOS and Android)
Intermediate knowledge of Microsoft Windows Desktop & Server Operating System.

Required Skills, Education and/ or Certifications:

Associate degree in a technology-related field or a combination of education and relevant experience
Strong troubleshooting and analytical skills with a customer-focused approach to resolving technical issues
Proven experience effectively addressing customer concerns through clear communication and a service-first mindset

Preferred Skills, Education and/ or Certifications:

Bachelor’s degree in technology related field.
Two or more of the following certifications: A+, Network +, Server+, Microsoft O365 or Azure certifications, Cisco Certification Technician (CCT)
Intermediate knowledge of Cisco, HP, Palo Alto networking infrastructure, ConnectWise Manage and Automate, VMware, vSphere, and LogicMonitor, Veem Backup

Equal Opportunity Employer - Including Disabled and Veterans

#HBS

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Refine Your Search

it desktop support jobs in hartland, wi

IT Support Desk Engineer I

Helpdesk Technician

IT Help Desk Analyst 1

I.T. Help Desk Specialist I

IT Helpdesk Specialist

Service Desk Analyst (Hybrid)

IT Consultant

Service Support Specialist

Senior Desktop Support Analyst

Lead Tech Support Specialist

IT User Support Specialist II

IT Support Desk Technician II

Systems Engineer I

IT Assistant

Technology Support Analyst (On-Site)

Geek Squad Agent (Retail Store)

IT Support Technician

Operations and IT Coordinator

IT Field Technician

3rd Shift - Support Specialist Entry Level

I want to receive the latest job alert for it desktop support in hartland, wi

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