Top 11 Business analyst Jobs in Hartsville Sc

Customer Service Representative
Dove Technologies —Florence, SC
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Product Sales Executive - Chem/IA
Beckman Coulter Diagnostics —Florence, SC
- $100,000 - $195,000 a year
- Full-time
- Remote
- Clean driving record
- Master's degree
- Driver's License
- Health insurance
- Dental insurance
Service Center Manager III
Estes Express Lines —Florence, SC
- $96,100 - $138,400 a year
- Full-time
- Pass drug screening
- Microsoft Office
- High school diploma or GED
- Opportunities for advancement
Emerging Store Manager
Walgreens —Florence, SC
- $45,000 - $71,550 a year
- Weekends as needed
- Merchandising
- English
- Mid-level
Manager of Payment Integrity - Revenue Integrity/CDM
McLeod Health —Florence, SC
- Online Application
- Customer service
- Research
- Mid-level
Quick Apply
3d
Director of Value Analysis - Materials Management
McLeod Health —Florence, SC
- Online Application
- Nursing
- RN License
- 11+ years
Quick Apply

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Lead Business Systems Analyst with Datawarehouse and banking
Central Point Partners —Columbus, OH
*Lead Business Systems Analyst* – Very technical, intellectually curious, with strong experience in *Data Warehousing, Snowflake, SQL, and Python*.
From $50 an hour
Quick Apply
IT Business Analyst- Hybrid- Columbus, OH- Contract to Hire
Stafford Technology —Westerville, OH
Use AI tools to improve research, analysis, and documentation. Bachelor’s degree or equivalent experience; Agile certification preferred.
$32 - $35 an hour
Quick Apply

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business analyst jobs near hartsville sc

Customer Service Representative

Dove Technologies
Florence, SC

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication

Full Job Description

Job Description

Customer Service Representative

Dove Technologies

Position Summary

The Customer Service Representative serves as a critical link between customers, Sales, Service, Operations, and Accounting to ensure exceptional customer satisfaction and account management. This position is responsible for order processing, customer communications, billing support, strategic account analysis, opportunity identification, asset reviews, Quarterly Business Reviews, and helping customers maximize the value of their technology investments.

Key Responsibilities

Inside sales experience a preference.
Serve as the primary point of contact for customer inquiries and account-related requests.

Process customer orders accurately and efficiently through order entry systems.

Create and manage customer quotes, proposals, and sales orders.

Provide ongoing communication and support to the sales team regarding customer requests, order status, pricing, and account activity.

Maintain proactive communication with customers regarding orders, implementation schedules, billing questions, and service-related matters.

Research and resolve complex billing issues, invoice discrepancies, account concerns, and customer disputes.

Coordinate with Accounting, Sales, Service, and Operations teams to ensure customer satisfaction.

Analyze customer billing trends and service utilization to identify opportunities for revenue growth and improved customer outcomes.

Develop targeted opportunity lists for existing customers, including managed IT services, cybersecurity solutions, print management, document management, software, and physical security offerings.

Schedule and coordinate Quarterly Business Reviews (QBRs) with customers and internal stakeholders.

Prepare account summaries, usage reports, billing analysis, and strategic recommendations for customer review meetings.

Analyze customer technology assets and infrastructure to identify upgrade opportunities, equipment refresh cycles, and operational improvements.

Identify potential security vulnerabilities, unsupported systems, and technology risks and coordinate recommendations with internal teams.

Partner with Sales and Service teams to develop strategic account plans that strengthen customer partnerships and drive retention.

Monitor account health and proactively identify risks that may impact customer satisfaction or contract retention.

Maintain accurate customer records, account documentation, and communication histories

Provide exceptional customer service while supporting company growth, retention, and profitability initiatives.

Qualifications

Strong customer service and communication skills.

Experience with order entry, quoting, invoicing, billing support, and account management.

Ability to analyze customer billing data and identify business opportunities.

Strong organizational, problem-solving, and time-management skills.

Proficiency with Microsoft Office, CRM platforms, and ERP/business management systems.

Ability to manage multiple priorities in a fast-paced environment.

Experience in office technology, managed IT services, business equipment, or related industries preferred.

Benefits

Competitive salary

Health, dental, and vision insurance

401K

Career ladder

Professional development

Quick Apply

Refine Your Search

business analyst jobs in hartsville sc

Customer Service Representative

Product Sales Executive - Chem/IA

Service Center Manager III

Emerging Store Manager

Manager of Payment Integrity - Revenue Integrity/CDM

Director of Value Analysis - Materials Management

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