Position Summary
The Engineering Supervisor oversees the day-to-day operations of the Engineering Department, ensuring the hotel's building systems, equipment, and facilities are maintained in a safe, efficient, and guest-ready condition. This role provides hands-on technical expertise while supervising engineering associates, coordinating preventive maintenance programs, managing vendor relationships, and ensuring compliance with company policies, brand standards, and regulatory requirements. The ideal candidate is a knowledgeable maintenance professional who leads by example, develops team members, and proactively identifies opportunities to improve hotel operations and the guest experience.
Essential Duties and Responsibilities
The following is a representative list of duties and is not exhaustive. Other duties may be assigned.
Department Leadership
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Supervise the daily operations of the Engineering Department and provide leadership, coaching, and direction to engineering associates.
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Assign, prioritize, and monitor work orders to ensure timely completion and high-quality workmanship.
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Promote a culture of safety, accountability, teamwork, and exceptional guest service.
Maintenance and Preventive Operations
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Oversee preventive maintenance programs for guest rooms, public spaces, mechanical systems, and hotel equipment.
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Perform and supervise repairs involving HVAC, plumbing, electrical, carpentry, painting, mechanical systems, appliances, and general building maintenance.
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Conduct routine inspections of guest rooms, public areas, exterior grounds, and back-of-house spaces to identify maintenance needs.
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Respond promptly to guest maintenance requests and emergency repair situations.
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Maintain the hotel's electronic lock system, key control systems, and other security-related equipment.
Vendor and Asset Management
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Assist with managing vendor relationships, service contracts, and preventive maintenance agreements.
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Coordinate outside contractors while ensuring work is completed safely, efficiently, and in accordance with hotel standards.
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Monitor inventory of engineering supplies, tools, parts, and equipment; assist with purchasing and budget management.
Safety, Compliance, and Risk Management
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Ensure compliance with OSHA, ADA, health and safety regulations, and all company policies and procedures.
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Promote safe work practices and ensure associates receive required safety training.
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Ensure proper handling, storage, and use of cleaning chemicals and equipment.
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Maintain compliance with brand standards and quality assurance requirements.
What You Bring
Required:
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High school diploma or equivalent.
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Minimum two (2) years of progressive hotel maintenance or facilities maintenance experience, including previous lead or supervisory responsibilities.
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Working knowledge of HVAC, plumbing, electrical, mechanical, carpentry, painting, and general building maintenance.
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Experience performing preventive maintenance and troubleshooting building systems.
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Ability to read technical manuals, blueprints, and equipment specifications.
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Strong organizational, communication, and problem-solving skills.
Preferred:
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Trade school certification or technical education in HVAC, electrical, plumbing, or a related skilled trade.
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EPA Universal Refrigerant Certification.
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Experience with computerized maintenance management systems (CMMS) or hotel maintenance software.
Work Environment and Physical Requirements
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This position is based on property in Metairie, LA.
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Must be available to work a flexible schedule, including mornings, evenings, weekends, holidays, and on-call shifts as business needs require.
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Ability to respond to emergency maintenance situations outside of regularly scheduled hours when necessary.
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Frequently move throughout guest rooms, public areas, rooftops, mechanical rooms, and exterior grounds while inspecting, repairing, and maintaining hotel facilities.
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Frequently climb ladders, stairs, scaffolding, and access elevated or confined spaces.
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Regularly lift, carry, push, and pull tools, equipment, and materials weighing up to 50 pounds, and occasionally move heavier items with appropriate equipment or assistance.
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Frequently bend, kneel, crouch, crawl, reach overhead, twist, and perform repetitive hand and arm movements while completing maintenance tasks.
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Ability to safely operate power tools, hand tools, ladders, lifts, and maintenance equipment.
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Regular exposure to mechanical equipment, electrical systems, HVAC equipment, cleaning chemicals, varying temperatures, outdoor weather conditions, and moderate to high noise levels.
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Ability to remain in a stationary position while completing maintenance records, reviewing work orders, ordering supplies, and communicating with vendors and leadership.
Compensation and Benefits
Compensation: PAH Management offers a competitive base salary/pay commensurate with experience.
Benefits include:
• Medical, Dental, and Vision Insurance • Short-Term and Long-Term Disability • 401(k) Retirement Plan
• Term Life and AD&D Insurance • Employee Incentive Program • Voluntary Life Insurance (self, spouse, and child) • Hotel Stay Perks (Marriott and Hilton programs) • Accident, Critical Illness, and Hospital Indemnity Insurance • Educational Reimbursement • Paid Time Off • Manager in Training Program (where applicable)
About PAH
PAH Management is a Dallas-based hotel ownership and management company operating a portfolio of select-service properties across multiple states under Marriott and Hilton brands. We are dedicated to developing a culture that places associates first while becoming America's preferred hotel management company.
Equal Opportunity Employer
Phoenix American Hospitality Management, LLC is an Equal Opportunity Employer. All qualified applicants wl receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.
