Top 51 Field service manager Jobs in Harwich Ma

Field Service Manager
Yale Appliance —Massachusetts
- $65,000 - $85,000 a year
- Full-time
- Background check
- Clean driving record
- Management
- Fuel card
- Health insurance
Quick Apply
Field Territory Supervisor / Customer Relations
System4 of Boston —Massachusetts
- $50,000 - $110,000 a year
- Weekends as needed
- Clean driving record
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Refrigeration Field Service Technician
TRUE MANUFACTURING GROUP —Massachusetts
- $90,000 - $130,000 a year
- Full-time
- Background check
- Microsoft Outlook
- 5 years
HVAC Service Manager HWP
Century Mechanical Holdings —Harwich Port, MA
- $110,000 - $120,000 a year
- Weekends as needed
- 5 years
- Computer literacy
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
6d
HVAC Service Manager
Harwich Port Heating and Cooling —Harwich Port, MA
- $110,000 - $120,000 a year
- Weekends as needed
- 5 years
- Computer literacy
- Driver's License
Quick Apply
6d
Field Representative - Part Time
RDSolutions —Hyannis, MA
- Part-time
- 18 years or older
- Clean driving record
- High school diploma or GED
- Mileage reimbursement
- 401(k) matching
PATIENT FOOD SERVICES MANAGER
Morrison Healthcare —Hyannis, MA
- $75,000 - $80,000 a year
- Full-time
- Acute care
- Background check
- Hospital
- Paid training
- Commuter assistance
Quick Apply
RETAIL FOOD SERVICE MANAGER
Morrison Healthcare —Hyannis, MA
- $75,000 - $80,000 a year
- Weekends as needed
- Background check
- Hospital
- Merchandising
- Paid training
- Commuter assistance
Quick Apply
Field Supervisor, Las Vegas
Geotechnical & Environmental Services, Inc —United States
- Management
- Construction site
- 5 years
CNC Field Service Engineer- Cleveland Ohio or Pittsburg PA areas
Chiron America, Inc. —United States
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Schematics
- Health savings account
- Health insurance
Quick Apply
9d
Equipment Manager / Field Technician
Clean Combustion & Energy —United States
- Overtime
- Background check
- 5 years
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
5d
Field Reimbursement Manager - Kidney (Tri-State - NY, PA, NJ)
Vertex Pharmaceuticals —United States
- $136,000 - $204,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Loan repayment program
- Dental insurance
Field Reimbursement Manager - Kidney (Chicago, IL)
Vertex Pharmaceuticals —United States
- $136,000 - $204,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Loan repayment program
- Dental insurance
Field Reimbursement Manager - Kidney (Northern California - San Francisco, San Jose, Sacramento)
Vertex Pharmaceuticals —United States
- $136,000 - $204,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Loan repayment program
- Dental insurance
Field Technician II - Salt Lake City, UT
Zayo Group LLC —United States
- $19.51 - $30.00 an hour
- Overtime
- Hybrid work
- Construction site
- Mid-level
- High school diploma or GED
- Paid parental leave
- Dental insurance

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Field Territory Supervisor / Customer Relations
System4 of Boston —Massachusetts
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field service manager jobs near harwich ma

Field Service Manager

Yale Appliance -
Massachusetts

Quick Apply

Job Details

Full-time
$65,000 - $85,000 a year

Benefits

Fuel card
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Uniform allowance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Retirement plan

Qualifications

Customer communication
Management
Accountability
Customer service
Team leadership
Coaching
Performance Reporting
Microsoft Office
Team development
Driver's License
Supervising experience
Driving
Leading team collaboration initiatives
Productivity software
Technical Proficiency
Mechanical knowledge

Full Job Description

Field Service Manager

$65,000 - $85,000 + $3,000 sign-on bonus + Company Vehicle

Yale Appliance is seeking a Field Service Manager to lead a high-performing service team and make a direct impact on Technician success and customer experience.

*This role requires daily travel throughout the Greater Boston area, including regular work within the city of Boston (driving, parking, and in customer’s homes), and on the North Shore and Metro West.

As a Field Service Manager, you'll lead a team of 8-10 skilled Appliance Service Technicians in a fast-paced, in-home service environment. This is a hands-on, field-based leadership role for someone who thrives on coaching, driving performance, and improving operational results.

You will spend the majority of your time in the field supporting Technicians, improving efficiency, and ensuring a consistently excellent customer experience.

WHAT YOU’LL DO

Team Leadership + Development

Lead, coach, and develop a team of Appliance Service Technicians
Conduct ride-alongs, field audits, and performance reviews
Provide ongoing feedback and coaching to improve technical and customer service skills
Foster a culture of accountability, ownership, and continuous improvement

Performance + Operations Management

Monitor and improve team performance using key metrics such as: First-call completion, Callback rate, Labor time per job, Schedule adherence
Use dashboards and field service tools to track progress and identify opportunities
Ensure accurate job documentation, including notes, parts used, photos, and timestamps

Field Execution

Spend most of your time in the field supporting Technicians and resolving issues
Monitor routes, schedules, and job execution in real time
Ensure proper communication with customers, including call-aheads and arrival updates
Reinforce daily start times and readiness expectations

Customer Experience + Escalations

Resolve escalated service issues professionally and efficiently
Work directly with customers to ensure a positive experience
Partner with internal teams (Dispatch, Parts, Warranty, and Sales) to resolve delays

Hiring + Training

Support onboarding and training of new Technicians
Identify skill gaps and implement development plans

WHAT WE’RE LOOKING FOR

Required

Must have 3+ years of experience supervising or managing a team
Strong mechanical and technical aptitude (appliance experience preferred)
Proven ability to coach, develop, and hold employees accountable
Strong communication, organization, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency with Microsoft Office and field service software

Preferred

3-5 years of appliance repair experience
Experience working with multiple appliance brands
Experience managing performance using KPIs or metrics
Familiarity with field service platforms

WORK ENVIRONMENT + SCHEDULE

Primarily field-based (customer homes and Technician support)
1-2 days per week in the Norton office
Monday - Friday schedule
Start time: 7:30am (field readiness expectation)
Occasional escalations (typically no later than 6:00pm)

COMPENSATION + BENEFITS

$65,000 - $85,000 annual salary, DOE
$3,000 sign-on bonus
Company vehicle and gas card
iPhone and laptop
Uniform allowance
Full benefits (see below)

WHAT SUCCESS LOOKS LIKE

Technicians consistently meeting or exceeding performance expectations
Reduced callbacks and improved first-call completion
Strong documentation and process compliance
High customer satisfaction with minimal escalations
A team that is engaged, accountable, and continuously improving

All interested applicants must consent to the following:

Valid driver's license with clean driving history
CORI (background) check
Pre-employment physical (including a 75-pound lift test)
Drug screening

HIRING PROCESS

Phone interview with Recruiter
Online assessments
Manager review
In-person interview
Ride-along (“Ride to Decide”)

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Shift:

Day shift

Work Days:

Monday to Friday

Experience:

field supervisory: 3 years (Preferred)

License/Certification:

Driver's License (Required)

Willingness to travel:

75% (Preferred)

Work Location: On the road

Quick Apply

Refine Your Search

field service manager jobs in harwich ma

Field Service Manager

Field Territory Supervisor / Customer Relations

Refrigeration Field Service Technician

HVAC Service Manager HWP

HVAC Service Manager

Field Representative - Part Time

PATIENT FOOD SERVICES MANAGER

RETAIL FOOD SERVICE MANAGER

Field Supervisor, Las Vegas

CNC Field Service Engineer- Cleveland Ohio or Pittsburg PA areas

Equipment Manager / Field Technician

Field Reimbursement Manager - Kidney (Tri-State - NY, PA, NJ)

Field Reimbursement Manager - Kidney (Chicago, IL)

Field Reimbursement Manager - Kidney (Northern California - San Francisco, San Jose, Sacramento)

Field Technician II - Salt Lake City, UT

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