Impressions Specialist - Get paid to learn customer service, consulting, relationship building, sales, product expertise, and business communication from the ground up.
Are you the person who can strike up a conversation with anyone?
Do you genuinely enjoy helping people, solving problems, and making someone's day better?
Do you want a career where you'll learn valuable business, customer service, consulting, and communication skills that can open doors for years to come?
If so, keep reading.
At Plastic Printers, we're looking for energetic, positive people who love connecting with others and want to grow professionally.
No printing experience?
No problem.
We'll teach you our products, our industry, and our process.
What we cannot teach is a genuine love for people.
Think of yourself as the first connection.
The first conversation.
The first impression.
When customers call, chat, or email us, you're often the first person they meet.
You'll help them:
You won't need to know how every product is manufactured.
You don't need years of industry experience.
You simply need to be curious, eager to learn, and excited to help people.
Many customer service jobs are about handling complaints.
This role is about creating opportunities.
Every day you'll:
Talk with business owners, marketers, event planners, and professionals
Learn about different industries and projects
Help customers bring ideas to life
Build relationships through phone, chat, and email
Discover solutions that fit customer needs
Gain confidence communicating with all kinds of people
You'll be learning skills that apply far beyond this role:
Customer Service
Business Communication
Consulting
Relationship Building
Sales Fundamentals
Problem Solving
Project Coordination
Speak with customers by phone, chat, and email
Guide customers through products and services
Gather project information and requirements
Assist with new orders and repeat orders
Help customers find the best solutions for their goals
Keep customer information organized and accurate
Help new customers get their first project started and assist existing customers with quick and easy reorders
Continuously learn about products, services, and customer needs
Expect lots of interaction and conversation throughout your day.
If talking to people energizes you, you'll love it here.
Enjoy meeting and talking with new people
Get energized by conversations and helping others
Are naturally curious and ask good questions
Listen carefully before offering solutions
Like learning new things
Stay positive in a fast-paced environment
Want a career, not just a job
Enjoy working as part of a team
This role is designed as a foundation for future growth.
As your knowledge, confidence, and expertise grow, you'll have opportunities to expand into areas such as:
Client Engagement - Building stronger customer relationships and guiding clients through more complex projects
Customer Satisfaction - Helping improve the overall customer experience and long-term retention
Workflow Coordination - Working across teams to write jobs proficiently, scheduling them on necessary presses, and keep projects moving efficiently from order to delivery
Sales and Growth - Identifying opportunities to help customers expand their programs and solutions, learn to upsell and identify referral opportunities
Partnerships - Supporting strategic relationships with customers, organizations, and business partners
Many of the skills learned in this role become valuable throughout your entire career. Whether your future is in customer service, sales, account management, operations, consulting, or leadership, this role provides a strong foundation for professional growth.
Ability to work on-site in Hastings, Minnesota
Strong communication skills
Positive attitude
Desire to learn and grow
Interest in helping customers succeed
Helpful, but not required:
We'll provide the training.
You bring the positive attitude and willingness to learn.
Paid Training
Medical, Dental, Vision and Life Insurance
401(k) with Company Match
PTO and Holiday Pay
Career Growth Opportunities
Team Events and Celebrations
A Positive and Supportive Culture
The people who thrive in this role aren't necessarily printing experts.
They're people people.
They enjoy conversations.
They enjoy helping.
They enjoy learning.
And they want to build skills that will help them grow personally and professionally.
If you're excited about helping customers, building relationships, learning valuable business skills, and growing your career, we'd love to meet you.
Apply today and start building a career that begins with great conversations.
