Top 100 Guest service agent Jobs in Hatfield, Pa

Hotel Front Desk Agent- Full Time
IHG Hotels & Resorts —Kulpsville, PA
- $15 - $17 an hour
- Weekends as needed
- Customer service
- Ability to walk for extended periods
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Director of First Impressions/Front Desk
Keller Williams Real Estate —Montgomeryville, PA
- $30,000 - $40,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Office
Quick Apply
3d
Guest Services Agent
Courtyard Montgomeryville —North Wales, PA
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
Homewood Suites Lansdale —Lansdale, PA
- $16 an hour
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Guest Service Agent
Hyatt House King of Prussia —King of Prussia, PA
- Up to $17.25 an hour
- Part-time
- Hotel
- Accounting
- US work authorization
- Free parking
- Paid holidays
Quick Apply
Front Desk Agent
Wurzak Hotel Group @ Element Valley Forge —King of Prussia, PA
- Full-time
- Mid-level
- Hotel
- US work authorization
- AD&D insurance
- Health insurance
Quick Apply
Guest Service Agent
Kimpton Hotels & Restaurants —Philadelphia, PA
- $18.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Marriott International, Inc —Horsham, PA
- Full-time
- Hotel
- Front desk
- Entry level
12d
Front Desk Agent (Part-Time)
Home2 Suites King of Prussia —King of Prussia, PA
- $15 - $17 an hour
- Part-time
- No experience needed
- Hotel
- US work authorization
- On-the-job training
- Employee discount
Quick Apply
1d
Front Desk Agent
Hilton Garden Inn, Ft. Washington, PA —Fort Washington, PA
- Part-time
- Hotel
- Accounting
- Entry level
Quick Apply
Guest Services Agent
Sheraton Valley Forge —King of Prussia, PA
- Full-time
- Hotel
- Ability to lift 50 pounds
- Ability to sit for extended periods
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent | Philadelphia Marriott Old City
PM Hospitality Strategies, Inc. —Philadelphia, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Front Desk Agent
MCR Hotels —King of Prussia, PA
- $15 - $16 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent - Full Time
TKO EMPLOYMENT SERVICES DELAWARE LLC —Allentown, PA
- Weekends as needed
- Serving
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
12d
Hotel Front Desk Agent
Normandy Farm Hotel/Blue Bell County Club —Blue Bell, PA
- $18 an hour
- Part-time
- 18 years or older
- Pass drug screening
- Hotel
Quick Apply
NEW! Guest Service Agent at Hotel West & Main in Conshohocken
Hotel West & Main, Tapestry by Hilton —Conshohocken, PA
- Full-time
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
5d
Front Desk Agent (Full-Time & Part-Time)
Holiday Inn Express & Suites, Quakertown, PA —Quakertown, PA
- $14.75 - $16.00 an hour
- Part-time
- English
- Hotel
- Fair chance
- Paid holidays
- Health insurance
Quick Apply
3d
Guest Service Agent/Front Desk Agent
Motel 6 —King of Prussia, PA
- From $14 an hour
- Full-time
- Hotel
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
4d
Guest Service Agent
Courtyard Philadelphia Downtown —Philadelphia, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
4d
Front Desk Agent
Gulph Creek Hotels —King of Prussia, PA
- $17 an hour
- Basic math
- English
- Hotel
Quick Apply

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guest service agent jobs near hatfield, pa

Hotel Front Desk Agent- Full Time

IHG Hotels & Resorts -
Kulpsville, PA

Quick Apply

Job Details

Full-time
$15 - $17 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Flexible schedule
Life insurance

Qualifications

Customer service
Answering guest questions
Retail math
OPERA
Hotel experience
Client interaction via phone calls

Full Job Description

Hotel Front Desk Agent
The Holiday Inn is seeking a FULL-TIME FRONT DESK AGENT.

What does it take to be a GREAT front desk agent? Someone who is a fast learner, has a positive attitude, can handle multi-tasking, and provide exceptional customer service to our guests. You will be expected to work in a team environment, but also alone at times. During some shifts, you may be the 'manager on duty' as a manager is not always present. Opera and IHG experience preferred, but if you are a great fit, we are willing to train the right person! Nights, Weekends, and Holiday availability is a MUST--we are open 365 days a year and 24hrs a day!

Duties and Responsibilities (including but not limited to):

-Responsible for greeting each and every guest as they enter and exit the building
-Responsible for checking guests in and out of the hotel
-Responsible for answering phones and transferring calls to the appropriate hotel department when necessary
-Responsible for booking/modifying reservations for guests
-Answer various questions from guest in a pleasant manner
-Respond effectively to guest complaints and provide excellent customer service to hotel guests
-Complete a daily front desk checklist
-Run various reports on the Front Desk System for management
-Deliver items to guest rooms
-Lift and organize packages for guests and also hotel inventory orders
-Responsible for maintaining cash drawer contents and making change for guests
-Responsible for completing all required training in a prompt manner as assigned by management

-Other duties as assigned by management

Requirements:
-Must have reliable transportation to/from the hotel
-Must be able to work weekends when required
-Must arrive on time for scheduled shift to relieve previous shift
-Must be able to understand and carry out instructions
-Must be able to bend, stand, and walk during the full shift
-Must be able to lift 20 pounds
-Must be able to maintain a professional manner in stressful situations
-Must be able to communicate on the phone and in person and answer questions from guests in a prompt manner
-Must be able to use math skills to calculate appropriate change to guests
-Must be able to work a full shift with no break
-Must answer phone calls from management promptly when off property
-Must have experience in customer service and preferably hotel experience
-Must possess a positive and upbeat personality and maintain a courteous attitude with co-workers and guests
-Must wear hotel provided uniform and adhere to requirements on appropriate work attire

Work Remotely

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40.0 per week

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

If you have worked at a front desk hotel position what operating system are you familiar with? (PMS)

Experience:

Hotel Experience: 1 year (Required)
Customer Service: 2 years (Required)

Ability to Commute:

Kulpsville, PA (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in hatfield, pa

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NEW! Guest Service Agent at Hotel West & Main in Conshohocken

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