Top 51 Customer service/data entry Jobs in Hattiesburg, Ms

Non-Emergency Transportation Scheduler
Grove Transit —Hattiesburg, MS
- Full-time
- Computer literacy
- HIPAA
- Mid-level
Quick Apply
4d
Dispatcher - Hattiesburg
Waste Pro —Hattiesburg, MS
- Computer literacy
- Mid-level
- Office
Quick Apply
13d
Pharma Account Detail Rep
Access Pharmaceutical —Hattiesburg, MS
- Call employer
- Fair chance
- Communication skills
- Entry level
Front Desk Agent
Doubletree By Hilton Hattiesburg —Hattiesburg, MS
- $12 - $14 an hour
- Part-time
- Bilingual
- Google Workspace
- Microsoft Outlook
- Flexible schedule
Quick Apply
Patient Account Rep
Southern Bone & Joint Specialists PA —Hattiesburg, MS
- $12 - $15 an hour
- Full-time
- High school diploma or GED
- Medical terminology
- Communication skills
Quick Apply
Information Specialist
University of Southern Mississippi —Hattiesburg, MS
- Weekends as needed
- Office
- High school diploma or GED
- University
8d
Museum Guest Experience Specialist
Hattiesburg Convention Commission —Hattiesburg, MS
- Part-time
- Microsoft Excel
- Computer literacy
- High school diploma or GED
Quick Apply
Museum Guest Experience Specialist II
Hattiesburg Convention Commission —Hattiesburg, MS
- Weekends as needed
- Microsoft Excel
- Computer literacy
- Merchandising
Quick Apply
Collections Administrative Associate
Sunbelt Federal Credit Union —Hattiesburg, MS
- $17 - $19 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Profit sharing
- Paid holidays
Quick Apply
Office Assistant
Coast to Coast Installations —Ellisville, MS
- Full-time
- Bilingual
- Background check
- Microsoft Outlook
Quick Apply
11d
Loan Servicing Account Solutions Specialist
Regions —Hattiesburg, MS
- $33,975 - $40,446 a year
- Full-time
- Microsoft Word
- Office
- High school diploma or GED
- Health savings account
- Health insurance
1d
Staff Accountant
Jones Capital —Hattiesburg, MS
- Full-time
- CPA
- Mid-level
- Office
Mortgage Loan Servicing Credit Reporting & Maintenance
Regions —Hattiesburg, MS
- $42,075 - $51,543 a year
- Overtime
- Hybrid work
- Microsoft Word
- Research
- Mid-level
- Health savings account
- Health insurance
5d
Sales Detail Rep – Pharmaceutical
Immune Biopharma —Hattiesburg, MS
- $87,090 - $116,890 a year
- Online Application
- Mid-level
- No travel
- Leadership
Quick Apply
Loan Servicing Specialist- Loss Mitigation Support
Regions —Hattiesburg, MS
- $33,975 - $40,446 a year
- Overtime
- Microsoft Word
- Research
- Office
- Health savings account
- Health insurance
5d
Medical Assistant
Maxem Health Urgent Care —Petal, MS
- From $14 an hour
- Full-time
- Vital signs
- BLS Certification
- Urgent Care
- Health insurance
- Dental insurance
Quick Apply
4d
Account Manager- Employee Benefits
Insurance Office of America, Inc. —Hattiesburg, MS
- $70,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Sales
- 5 years
- Paid holidays
- Health insurance
Quick Apply
7h
Sales Consultant - USBL - US
Sysco —Hattiesburg, MS
- Weekends as needed
- Marketing
- Computer literacy
- Restaurant management
- Mileage reimbursement
- Employee stock purchase plan
Consumer Lending Sales Specialist - Full Time
Advance America —Hattiesburg, MS
- Overtime
- 18 years or older
- Mid-level
- Office
- Free parking
- Paid parental leave
Product Quality Leader- NPD & Change MGMT
Rehlko —Hattiesburg, MS
- $89,800 - $114,100 a year
- Full-time
- 5 years
- Engineering
- Residential
- Health insurance
- Dental insurance

I want to receive the latest job alert for customer service/data entry in hattiesburg, ms

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service/data entry jobs near hattiesburg, ms

Non-Emergency Transportation Scheduler

Grove Transit -
Hattiesburg, MS

Quick Apply

Job Details

Full-time
4 days ago

Qualifications

Computer operation
Phone communication
Computer literacy
High school diploma or GED
Healthcare privacy protection
Office phone management
Quality data entry
Customer data entry

Full Job Description

POSITION SUMMARY

The Non-Emergency Medical Transportation (NEMT) Scheduler is responsible for receiving, reviewing, entering, and coordinating transportation requests for Go Ride's contracted facilities, healthcare providers, and other authorized partners throughout the state of Louisiana.

The Scheduler serves as a primary point of contact for facilities and providers requesting transportation and is responsible for ensuring trips are entered accurately, scheduled appropriately, and communicated to the Operations team. This position requires strong attention to detail, organization, customer service, and the ability to manage multiple transportation requests in a fast-paced environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Trip Scheduling & Coordination
Receive transportation requests from contracted facilities, healthcare providers, and other authorized sources by phone, email, portal, or other approved communication methods.
Schedule non-emergency transportation trips for eligible riders throughout Louisiana.
Accurately enter all trip information into the company's scheduling/transportation management system.
Verify required trip details, including:
- Rider name and identifying information
- Pickup and drop-off locations
- Appointment date and time
- Requested pickup or return time
- Mobility and transportation requirements
- Wheelchair, ambulatory, or other applicable transportation needs
- Facility/provider information
- Escort or additional passenger information when applicable
- Special instructions or accommodations
Schedule recurring and standing-order transportation when authorized.
Review scheduled trips for completeness and accuracy.
Identify scheduling conflicts, duplicate trips, missing information, or other potential issues before trips are finalized.
Make scheduling adjustments when appointments, pickup times, destinations, or transportation needs change.

Facility & Provider Communication

Serve as a professional point of contact for Go Ride's contracted facilities and providers.
Respond to scheduling inquiries and transportation requests in a timely and professional manner.
Contact facilities or providers when additional information or clarification is needed to properly schedule a trip.
Communicate trip confirmations, changes, cancellations, or scheduling concerns as appropriate.
Maintain positive and professional working relationships with facility and provider representatives.
Escalate service concerns, complaints, or unusual transportation requests to management when appropriate.

Coordination with Dispatch & Operations

Maintain clear communication with the Dispatch and Operations teams regarding scheduled transportation.
Ensure dispatchers have accurate and complete information necessary to coordinate daily transportation.
Notify Dispatch of significant same-day additions, cancellations, changes, special accommodations, or other information that may affect transportation operations.
Assist in identifying scheduling concerns that could affect route efficiency, vehicle availability, driver coverage, or on-time performance.
Work collaboratively with Dispatch while maintaining the distinction between advance trip scheduling and real-time dispatch operations.
Follow established procedures for transferring scheduled trips to Dispatch for daily execution.

Documentation & Compliance

Maintain accurate and complete transportation records.
Follow Go Ride policies and procedures regarding rider information, confidentiality, and documentation.
Protect confidential and sensitive rider information and follow applicable HIPAA/privacy requirements.
Document trip changes, cancellations, communications, and other relevant information in the appropriate system.
Follow contractual requirements and scheduling procedures established for individual facilities and providers.
Report recurring scheduling issues, inaccurate requests, service concerns, or potential contractual issues to management.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

The successful candidate should demonstrate:

Strong organizational and time-management skills.
Excellent attention to detail and data-entry accuracy.
Strong verbal and written communication skills.
Professional telephone and customer-service skills.
Ability to manage a high volume of calls, emails, and transportation requests.
Ability to prioritize multiple requests and deadlines simultaneously.
Ability to remain calm and professional in a fast-paced environment.
Strong problem-solving and critical-thinking skills.
Ability to recognize missing or conflicting information and obtain clarification before scheduling transportation.
Ability to learn transportation scheduling software and other company systems.
Ability to work effectively with facilities, providers, dispatchers, drivers, management, and other members of the Operations team.
Ability to maintain confidentiality and appropriately handle sensitive rider information.

MINIMUM QUALIFICATIONS

High school diploma or GED required.
Previous customer service, scheduling, call center, healthcare, transportation, or administrative experience preferred.
Previous NEMT, medical transportation, healthcare scheduling, or transportation coordination experience is highly desired
Basic computer proficiency, including email, data entry, and web-based systems.
Ability to learn Go Ride's scheduling software, communication systems, and contracted provider requirements.
General familiarity with Louisiana cities, parishes, and geographic areas is preferred.

PERFORMANCE EXPECTATIONS

The NEMT Scheduler is expected to:

Maintain accurate and complete trip information.
Schedule transportation requests promptly.
Minimize scheduling errors and incomplete trip information.
Communicate professionally with facilities, providers, riders, and coworkers.
Identify potential scheduling problems before they become operational issues.
Maintain organized and accurate documentation.
Follow established scheduling and escalation procedures.
Support efficient routing and on-time transportation through accurate advance scheduling.
Maintain confidentiality and professionalism at all times.

Quick Apply

Refine Your Search

customer service/data entry jobs in hattiesburg, ms

Non-Emergency Transportation Scheduler

Dispatcher - Hattiesburg

Pharma Account Detail Rep

Front Desk Agent

Patient Account Rep

Information Specialist

Museum Guest Experience Specialist

Museum Guest Experience Specialist II

Collections Administrative Associate

Office Assistant

Loan Servicing Account Solutions Specialist

Staff Accountant

Mortgage Loan Servicing Credit Reporting & Maintenance

Sales Detail Rep – Pharmaceutical

Loan Servicing Specialist- Loss Mitigation Support

Medical Assistant

Account Manager- Employee Benefits

Sales Consultant - USBL - US

Consumer Lending Sales Specialist - Full Time

Product Quality Leader- NPD & Change MGMT

I want to receive the latest job alert for customer service/data entry in hattiesburg, ms

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected