Residential Program Manager/Health and wellness cordinator
Havertown, PA
Job description
Full Job Description
LOOKING FOR A RESIDENTIAL PROGRAM MANAGER AND HEALTH AND WELLNESS CORDINATOR
About Us
Our residential community empowers staff with the knowledge and support necessary to continuously improve, grow, and assist residents in leading quality lives, based on their own definitions and interests.
We are looking for passionate, creative, and dependable people who are self-motivated and want to have a positive impact in our community.
We are actively seeking an experienced Residential Program Manager and a health and wellness cordinator in Delaware County PA who will be responsible for the supervision and oversight of Direct Support Professionals in their assigned homes.
The Residential Program Manager leads a team of DSPs to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. You will support your team with day-to-day operations and challenges to achieve our programmatic goals.
Responsibilities
● Lead and train your team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
● Provide training on daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene
● Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
● Communicate with the families and guardians of individuals we support as needed
● Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
● Ensure program documentation and billable records are completed accurately and timely
● Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation
● Monitor the health and medical needs of individuals and immediately report any concerns
● Manage relationships with the families and guardians of the individuals in our care
● Ensure residences and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
● Cooperate with audits, inspections, and investigations
● May be required to assist with scheduling and filling shifts
● Additional tasks and responsibilities may be assigned
HEALTH AND WELLNESS CORDINATOR
The Health and Wellness Specialist plays a crucial role in ensuring that residents of the group home receive appropriate and timely medical care, maintain their health and well-being, and comply with regulatory requirements under Chapter 6400. Their responsibilities include:
1. Appointment Scheduling and Coordination.
· Schedule all medical, dental, and specialist appointments for residents, ensuring appointments are aligned with their individual needs and preferences as outlined in their Individual Support Plans (ISPs).
· Ensure residents are up to date on all annual and routine appointments, including physical exams, dental cleanings, vision checks, and any other preventive care services.
· Coordinate transportation to and from appointments, ensuring that residents arrive on time and with all necessary documentation or medical equipment.
· Communicate appointment details to staff, residents, and guardians in advance, including date, time, location, and preparation requirements.
2. Provider Identification and Management
· Identify and maintain a network of healthcare providers, including primary care physicians, specialists, dentists, and mental health professionals, who can meet the specific needs of the residents.
· Maintain an up-to-date list of all healthcare providers, including contact information, specialties, and insurance coverage, to streamline coordination and communication.
· Evaluate and select providers based on accessibility, insurance coverage, and the quality of care provided.
· Act as a liaison between the group home, healthcare providers, and family members or guardians to facilitate seamless communication and coordination.
3. Appointment Follow-Ups and Refusals
· Ensure follow-up appointments are scheduled as recommended by healthcare providers.
· Document and file any appointment refusals by completing a Refusal Form to record the reason and communicate the refusal to the appropriate team members.
· Collect and review all consultation forms after appointments to ensure recommendations are implemented and the forms are filed in residents' medical records.
· Communicate relevant follow-up information to staff, residents, and their guardians, including any changes to care routines or additional instructions.
4. Medication Management and Changes
· Collaborate with prescribing physicians and pharmacists to ensure proper medication administration, including changes in dosages, new prescriptions, or discontinuations.
· Update medication administration records (MARs) promptly and accurately to reflect any medication changes.
· Train direct support staff on medication changes, including potential side effects, proper administration, and monitoring for adverse reactions.
· Monitor residents for compliance with medication regimens and report any concerns to the prescribing provider.
5. Documentation and Compliance
· Maintain detailed and up-to-date records of all healthcare appointments, provider recommendations, and medical changes in compliance with Chapter 6400 regulations.
· Ensure all residents’ medical files include current health assessments, immunization records, and medication histories.
· Review and file all consultation forms received during medical appointments to ensure continuity of care.
· Prepare for audits and inspections by ensuring all health-related documentation is organized and accessible.
6. Health Advocacy
· Advocate for residents’ healthcare needs during appointments, ensuring their concerns are addressed and their rights are respected.
· Educate residents about their health conditions and treatment plans, promoting understanding and self-advocacy where possible.
· Address barriers to accessing healthcare, such as transportation or scheduling conflicts, to ensure timely and effective care.
7. Communication with Staff and Stakeholders
· Provide regular updates to staff, guardians, and other stakeholders regarding residents’ health and wellness.
· Train staff on recognizing symptoms that require medical attention and responding appropriately in medical emergencies.
· Act as a point of contact for any health-related inquiries or concerns from residents, families, or team members.
Minimum Requirements
● Bachelor’s Degree Required
● Complete all state and agency required training per state guidelines
● Valid driver’s license with a satisfactory driving record
● Experience supporting individuals with intellectual or developmental disabilities/Experience Supervising staff in this role a plus
● Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
● Team oriented with demonstrated leadership experience
● Experience with problem solving against multiple priorities
● Ability to establish a comfortable and supportive relationship with individuals receiving supports
● Ability to exercise good judgment and remain calm in crisis situations
● Excellent verbal and written communication skills
● Excellent time management skills
Working Conditions
● Work in residential programs, and in the community
● Schedule may change due to business needs and may include evening and weekend hours
● May be required to be on-call in cooperation with other management staff
● May be required to transport individuals utilizing your own vehicle or company provided vehicles
● May be required to lift or move 25+ pounds
● May assist with wheelchair transfer of non-ambulatory individuals
● May be exposed to various medical conditions and communicable diseases
Competitive Benefits:
- Paid Time Off (PTO)
- Employee Incentive & Discount Programs
- 401k Retirement Plan
- Health Care
Job Types: Full-time
Schedule:
● 12 hour shift
● 8 hour shift
● Day shift
● Every other Week on call
● Night shift
● Weekend availability
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Paid time off
- Retirement plan
Education:
Experience:
- Program Management in the 6400 Regulations: 3 years (Required)
License/Certification:
- Drivers License (Required)
- CPR Certification (Required)
Ability to Relocate:
- Havertown, PA 19083: Relocate before starting work (Required)
Work Location: In person
