Top 18 Butler Jobs in Hawaii

Residential Services Manager
Marriott International, Inc —Lahaina, HI
- $88,000 - $115,000 a year
- Weekends as needed
- Mid-level
- Residential
- Bachelor's degree
- Flexible schedule
8d
Guest Experience Manager - Kona Village
Rosewood Hotel Group —Hawaii
- $81,000 a year
- Full-time
- Clean driving record
- 5 years
- Mid-level
On-Call Concierge - Overnight
Marriott International, Inc —Lahaina, HI
- $30.19 an hour
- Part-time
- High school diploma or GED
- Entry level
- Resort
9d
Pool Attendant
Marriott International, Inc —Lahaina, HI
- $25.50 an hour
- Full-time
- CPR Certification
- Hotel
- High school diploma or GED
Food and Beverage Operations Manager
Marriott International, Inc —Lahaina, HI
- $75,000 - $91,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
8d
Spa Attendant (Female)
Marriott International, Inc —Lahaina, HI
- $23.94 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Pool Bartender
Marriott International, Inc —Lahaina, HI
- $29.28 an hour
- Full-time
- Bar
- Hotel
- High school diploma or GED
9d
Spa Supervisor
Marriott International, Inc —Lahaina, HI
- $32 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
11d
Butler
Espacio The Jewel of Waikiki —Honolulu, HI
- $27.32 an hour
- Part-time
- Sanitation
- Mid-level
- Children
- Health insurance
- Dental insurance
1d
Part-Time Food Runner
Marriott International, Inc —Lahaina, HI
- $23.20 an hour
- Part-time
- Hotel
- High school diploma or GED
- Quality control
9d
Banquets Houseperson
Marriott International, Inc —Lahaina, HI
- $21.43 an hour
- Full-time
- Hotel
- High school diploma or GED
- 1 year
On-Call Bell or Valet
Marriott International, Inc —Lahaina, HI
- $17.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
9d
Full-Time Bell or Valet
Marriott International, Inc —Lahaina, HI
- $17.50 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
9d
Pool Server
Marriott International, Inc —Lahaina, HI
- $14.75 - $16.00 an hour
- Full-time
- Hotel
- High school diploma or GED
- 1 year
10d
On-Call Server
Marriott International, Inc —Lahaina, HI
- $14.75 - $16.00 an hour
- Part-time
- Hotel
- High school diploma or GED
- 1 year
9d
In Room Dining Server
Marriott International, Inc —Lahaina, HI
- $14.75 - $16.00 an hour
- Full-time
- High school diploma or GED
- 1 year
- Restaurant
9d
Server, The Restaurant
Marriott International, Inc —Lahaina, HI
- $14.75 an hour
- Full-time
- Hotel
- High school diploma or GED
- 1 year

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Residential Services Manager

Marriott International, Inc -
Lahaina, HI

Apply Now

Job Details

Full-time
$88,000 - $115,000 a year
8 days ago

Benefits

Flexible schedule

Qualifications

Customer records maintenance
Correspondence management
Strategic management
Proactive hotel and accommodations guest assistance
Hotel policy compliance
Property management tools
Facilities maintenance management
Community management
Property supervision
Employee engagement strategy
Filing
Client file management
Mid-level
Bachelor's degree in business administration
Records management
Bachelor's degree
Maintenance records management
Hospitality Management
Bachelor's degree in hospitality management
Visual inspection as testing technique
Vendor communication
Guest services software
Facilities maintenance customer service
Business Administration
Operational excellence initiatives
Implementation of strategic initiatives
Business operations
Employee engagement
Faxing
Business

Full Job Description

Additional Information
Job Number26099214
Job CategoryRooms & Guest Services Operations
Location1 Bay Dr, Lahaina, Hawaii, United States, 96761
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $88,000 - $115,000 Annually
Bonus Eligible: Y

JOB SUMMARY

Functions as the strategic business leader for residential service activities required between the homeowners and the management company. Manages luxury condominium facilities with attention to and support of the 4 Pillars of Operational Excellence. Monitors the development and implementation of residential brand strategies and supports the leadership team in flawless execution. Assists in developing and implementing property-wide initiatives that deliver products and services that create owner engagement while remaining in-line with the condominium documents. Acts as the liaison between the management company and the homeowners and fosters positive relationships between all parties.

CANDIDATE PROFILE

Education and Experience

Bachelor’s degree from an accredited university in Hotel Management, Hospitality, Business Administration, or related major; 2 years’ experience in residential hospitality, or related professional area preferred.

CORE WORK ACTIVITIES

Maintaining Residences Operations

Maintains knowledge of owners’ name/number/family members, residence numbers, and floor plans and hours of operation.

Maintains knowledge of all marketing packages and promotions used by the sales team (if the property is still in sales).

Maintains knowledge of the Hotel Reservation Services.

Assists in the day to day operations for Residences, including vendor activity on-site and office administration.

Conducts daily line-ups.

Participates in monthly departmental meetings to review and assists in the implementation of action plans to improve employee and owner satisfaction.

Provides employee recognition on an ongoing basis, including an annual staff event.

Maintains knowledge of and complies with all residences policies and procedures and protects the privacy of the owners.

Maintain knowledge of homeowner Rules & Regulations.

Communicates with the General Manager or the Director of Residences regularly regarding issues and information relating to residents.

Provides feedback to the General Manager of Director of Residences for local standard operating procedures and assists with departmental compliance.

Creates an environment of open communication for associates and owners.

Monitors logbooks and service requests to verify timely completion of tasks.

Monitors unit admittance procedures and verifies correct key inventory.

Creates and maintains filing system: work orders, reports, home care records, invoices, correspondence, owner forms and proof of insurance.

Responds to and files office communication in a timely fashion.

Sends newsletters, emails, and faxes on behalf of the association at the direction of the General Manager or Director of Residences.

Maintains accurate homeowner’s roster and follow up with services deficiencies.

Uses property management software and key control software.

Communicates with homeowners, management and employees.

Manages owner expectations while remaining calm and courteous.

Works flexible hours, including weekends, holidays and evenings if necessary.

Managing and Conducting Residences Activities

Assists in the planning and execution of services and lifestyle activities involving homeowners and the hotel when applicable.

Supports the leadership team in fostering and maintaining good relationships with the homeowners and their representatives by providing services and amenities aligned with brand and quality standards.

Participates in activities and communication that support full participation in the Owner Engagement Survey.

Documents all resident requests, complaints or problems immediately, enters them into Buildinglink or similar software, and notifies the appropriate departments.

Serves as a liaison between homeowners and various departments and builder/developer.

Provides homeowners with at least 3 options for vendors or in-house services that can aid in home or unit maintenance. Reports any issues that pertain to vendors or service providers and assists in resolving the issue.

Communicates a la carte services provided by the property and communicates requests in a timely manner.

Submits maintenance and housekeeping requests to the appropriate department and follows up accordingly.

Collects resident owner’s preferences, tracks and records additional preferences and enters them into the appropriate software system.

Reports any common area items that are not in line with brand standards.

Creates an environment that fosters WOW stories and Lionshare Best Practices (or similar brand-specific programs).

Conducts operations in accordance with the Business Priority Matrix.

Participates in the creation of WIG’s, Lead Measures and the WIG Boards. Participates in weekly BLT calls.

Reviews balanced scorecards related to Employee/Owner Engagement.

Plans regular social gatherings for owners and assists in the creation of newsletters and other methods for communicating events.

Assists in the property’s cleanliness and protects physical assets through visual inspections and self-audits.

MIRJ

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

butler jobs in hawaii

Residential Services Manager

Guest Experience Manager - Kona Village

On-Call Concierge - Overnight

Pool Attendant

Food and Beverage Operations Manager

Spa Attendant (Female)

Pool Bartender

Spa Supervisor

Butler

Part-Time Food Runner

Banquets Houseperson

On-Call Bell or Valet

Full-Time Bell or Valet

Pool Server

On-Call Server

In Room Dining Server

Server, The Restaurant

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