Salary
$5,527.00 - $6,468.00 Monthly
Location
Oahu, HI
Job Type
Full-Time Permanent
Job Number
395256
Department
Various Departments
Opening Date
06/14/2026
Closing Date
Continuous
Position Information
Driving Operational Excellence
The City and County of Honolulu, Department of Customer Services, is seeking a skilled and adaptable Administrative Specialist to support the Division of Motor Vehicles' daily operations. This position serves as a key administrative resource for personnel administration, recruitment, budget and procurement activities, employee training, and operational reporting. You will work closely with the division's leadership to ensure critical administrative functions are completed accurately, efficiently, and in compliance with City policies and procedures.
What You'll Do
Assist with developing the division's budget requests
Review and process procurement documents, contracts, purchase orders, and related administrative transactions
Track expenditures and help ensure that funds are used in accordance with operating budget policies and procedures
Process paperwork and coordinate personnel and recruitment activities
Advise on personnel procedures and assist with labor relations
Coordinate employee training opportunities
This professional-level position supports personnel, budget, and administrative operations for the Division.
There is one (1) additional vacancy with the Department of Parks and Recreation, Administration Division.
**Salary for the position at the Department of Customer Services is the entry level: $5,527 per month**
**Salary for the position at the Department of Parks and Recreation is commensurate with applicable experience, pending approval: $5,527 to $6,468 per month**
Enjoy excellent employment benefits including generous time off (up to 21 vacation days, 21 sick leave days, and holidays), comprehensive health coverage, retirement plan, career development, and much more! View details about all our available benefits by clicking on the “Benefits” tab at the top of this posting or visiting https://www.honolulu.gov/dhr/benefits/.
Apply today to join the team that supports essential motor vehicle services for our community.
Additional Job Information
Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery, please make sure you:
- use a valid e-mail account;
- verify your e-mail address is entered correctly on your GovernmentJobs account;
- are subscribed to email notices;
- check your spam folders; and
- add [email protected] and [email protected] to your contact list.
Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.
Minimum Qualification Requirements
At the time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.
EDUCATION REQUIREMENT:
Equivalent to graduation from an accredited four-year college or university with a bachelor's degree in business or public administration or a related field.
Substitution: Work experience may be substituted for a bachelor's degree on a year-for-year basis. Such experience must have provided the knowledge, skills, and analytical ability normally gained from attainment of a bachelor's degree.
For example:
Four years of professional work experience, in any occupation, may substitute for a general bachelor's degree.
Four years of general work experience (does not need to be professional level experience) in Human Resources/Personnel Management, Organizational Management, or Accounting/Finance may substitute for a general bachelor's degree.
Education must have been completed by the time of application in order to be credited. Education obtained outside of the United States must be comparable to a degree earned at an accredited college/university in the United States. In order to receive credit for the education, proper documentation, e.g., a foreign credential evaluation (FCE), must be provided. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.
Education Verification Requirement: Education information must be listed clearly on your application. If available, please attach a legible electronic copy of your diploma, official transcripts, and/or applicable foreign credential evaluation to your application. As part of the hiring process, you may be asked to furnish documentation to verify your education to move forward for further consideration.
EXPERIENCE REQUIREMENT:
Three years of professional work experience in budget administration, personnel management (i.e., human resources), or management analysis.
APPLICABLE SKILLS NEEDED
Experience in public administration, including personnel management, budgeting, fiscal administration and organizational analysis.
Strong analytical skills to evaluate operations, budgets and administrative functions.
Professional judgment when applying laws, rules, policies, and procedures to real-world situations.
Skilled at gathering, analyzing, and summarizing operational, statistical, and financial information
Experienced in improving processes and creating standard operating procedures and training protocols.
Clear communication skills, including writing concise reports and advising leadership on complex issues.
Substitution: A Master's degree in Human Resources Management, Business Administration, or Public Administration from an accredited four-year college/university may be substituted for six (6) months of the required work experience.
The substitution must be met at the time of application. Education obtained outside of the United States must be comparable to a degree earned at a regionally-accredited college/university in the United States. In order to receive credit for the education, a foreign credential evaluation (FCE) must be provided. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.
Education Verification: Education information must be listed clearly on your application. If available, please attach a legible electronic copy of your diploma, official transcripts, and/or applicable foreign credential evaluation to your application. As part of the hiring process, you may be asked to furnish documentation to verify your education to move forward for further consideration.
Non-Qualifying Experience:
Simply meeting the minimum years of experience does not automatically qualify an applicant.
Experience must demonstrate responsibility and analytical skills at a professional level relevant to this position.
Positions do not qualify if:
Budget administration is NOT a primary duty,
Personnel management is NOT a primary duty, or
Management analysis is NOT a primary duty.
Examination Process
If you qualify for the position, your name will be eligible for consideration for the current vacancy and future job openings with this job title. Screening will be based on the education, experience, and other job-related information provided in your application. Failure to provide sufficient information may result in your application being rejected or your receiving a lower rating. All information provided on an application is subject to verification. As applicable, false or misleading statements or omissions of material facts are grounds for disqualification and/or termination of employment with the City and County of Honolulu.
What are the benefits of being a City Employee?
- Vacation: Employees may earn up to 21 days per year.
- Sick Leave: Employees may earn up to 21 days per year.
- Holidays: 13 days a year; 14 days during election years.
- Training and Development: Computer, career, and personal enhancement courses are offered; curriculum designed for employee, supervisory, and management development.
- Medical, Dental, Prescription Drug, and Vision Care: Various health insurance plans are available. Premiums are subsidized by the City and deductible from pre-tax income for participants of the Premium Conversion Plan (PCP).
- Group Life Insurance: No cost for eligible employees.
- Deferred Compensation Plan: Invest in your future...choose to defer part of your pre-tax income for retirement.
- Retirement Plan: The Employees' Retirement System (ERS) of the State of Hawaii administers retirement benefits for State and County employees. Employee contribution required.
- Commuter Choice Pre-Tax Benefits: Employees may designate certain transportation expenses (TheBus, LOTMA, Vanpool Hawaii, etc.) as a pre-tax item
- Parking: Some job locations offer parking on-site; others may have access to parking at low monthly rates.
- Direct Deposit: Direct deposit of paychecks to a designated financial institution is available.
- Employee Assistance Program (EAP): Confidential, professional counseling and resource referral.
- Public Service Loan Forgiveness (PSLF) Program: A federal program forgiving the balance of federal student loans for individuals working in public service. For program requirements and additional information, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
To view additional information, please visit our Benefits of City Employment page.
- All benefits as stated above, are subject to eligibility requirements and to legislative and/or negotiated changes. Individuals are responsible for any related fees or charges that may apply.
01
APPLICATION GUIDELINES & INSTRUCTIONS:
When applying for this position, please thoroughly complete the Education, Work Experience, and Supplemental Question sections of your application. The information provided in these sections, particularly the job-specific Supplemental Questions, will be used to determine whether you meet the qualification requirements for the job and your final score. Failure to provide detailed and complete information or submit any required documentation may result in your application being rejected or you receiving a lower score.
Please do not submit resumes in place of completing any of these sections.
List each work experience separately, do not combine jobs. For example, if you've held more than one position or job level(s) for the same employer, they should be listed and described separately so that the resulting changes in your duties and responsibilities are accurately reflected. If any part of your experience is unclear, you may be asked to provide a copy of your official job/position description (PD).
In general (unless otherwise specified on the job posting), the following criteria is utilized for evaluation of the Minimum Qualification Requirements:
Substitute, temporary assignment, internship or volunteer experience requires an official letter of verification from your supervisor and/or Human Resources department. The letter should include the job title, employment dates, number of hours worked, a description of the duties performed, and a contact name and phone number.
Concurrent or overlapping experiences and/or education will NOT be double credited.
Professional experience refers to work that generally involves independent critical thinking, solving complex, non-routine problems, preparing reports, and interpreting and applying technical information.
Most work experience as an intern will NOT be creditable as equivalent to professional experience.
Calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be pro-rated. Hours worked in excess of 40 hours/week will not be extra credited.
Example: Twelve months of experience at 20 hours/week will be pro-rated to six months of experience.
Example: Twelve months of experience at 60 hours/week will be credited as one year of experience, NOT one and a half years.
All requirements for the position must be met at the time of application or by the closing date of the recruitment.
Possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position.
Any information you submit is subject to verification. Supporting documents must be either electronically attached to your application or submitted to our office at: Department of Human Resources, 650 South King Street, 10th Floor, Honolulu, HI 96813. Documents should be identified by job title and recruitment number.
If you previously submitted education documents (e.g., transcripts, diploma, etc.) to our office, for most cases you are not required to resubmit them. Supporting documents with an expiration period (e.g., driver's license, Department of Transportation medical certificate, etc.) will need to be submitted with each application to verify possession of a current license or certificate at the time specified on the job posting.
I certify that I have read and understand the above statements.
02
SUBSTITUTION: A Master's degree in Human Resources Management, Business Administration, or Public Administration from an accredited college/university may be substituted for six (6) months of the required work experience.
The substitution must be met at the time of application. Education obtained outside of the United States must be comparable to a degree earned at a regionally-accredited college/university in the United States. In order to receive credit for the education, a foreign credential evaluation (FCE) must be provided. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.
Education Verification: Education information must be listed clearly on your application. If available, please attach a legible electronic copy of your diploma, official transcripts, and/or applicable foreign credential evaluation to your application. As part of the hiring process, you may be asked to furnish documentation to verify your education to move forward for further consideration.
If you do not have your documentation to verify your education at this time, please note that if selected for the job, you will need to furnish verification documents in order to move forward in the hiring process. Please refer to the job posting for more information.
If you are using a substitution for work experience, please indicate below:
The name of the college/university you attended,
The location of the college/university,
The specific degree and major area of study you were in, and
Whether or not you completed the degree.
Example 1: University of Hawaii at Manoa, Master of Arts in Sociology, pending graduation June 1, 2025.
Example 2: Graduated with a Master of Arts in Political Science from University of Nevada, Las Vegas.
If you are not using a substitution, please enter "N/A".
03
ORGANIZATIONAL STRUCTURE For each position listed in the Work Experience section of your application where you performed budget administration, personnel management, or management analysis work, provide a brief description of the organization and department you worked in. Include:
The employer and your position title;
The type of organization (e.g., government, private, non-profit, etc.) and description of the major goals and functions of the organization;
The size of the organization (approximate number of employees) and what the major departments/divisions are within the organization,
A description of the major functions of the division/department you worked in, and the level/rank of your position within your division/department.
04
BUDGET ADMINISTRATION EXPERIENCE Describe your professional (i.e., non-clerical) BUDGET ADMINISTRATION work experience. Provide the following information:
Identify the employer and your position title.
Describe in detail your specific duties and responsibilities in budget administration (e.g., development of the organization's budgets to include the scope and degree of responsibility you had in the budget development process, recommendations/reports you produced, and any resulting actions taken), fiscal management, fiscal policy development and implementation.
Indicate the percentage of time spent in each budget administration area.
Please be detailed and provide specific examples to support your answer.
(If you do not have experience in personnel management, indicate NONE in the space below.)
05
PERSONNEL MANAGEMENT EXPERIENCE Describe your professional (i.e., non-clerical) PERSONNEL MANAGEMENT (i.e., Human Resources Management) work experience. Provide the following information:
Identify the employer and your position title.
Describe in detail your specific duties and responsibilities in personnel management (e.g., classification, recruitment, examination, benefits, training, labor relations, workers' compensation).
Indicate the percentage of time spent in each personnel management area.
Please be detailed and provide specific examples to support your answer.
(If you do not have experience in personnel management, indicate NONE in the space below.)
06
MANAGEMENT ANALYSIS EXPERIENCE Describe your professional (i.e., non-clerical) MANAGEMENT ANALYSIS work. Provide the following information:
Identify the employer and your position title.
Describe in detail your specific duties and responsibilities in management analysis (e.g., reviewing, examining and evaluating the organizational structure, administrative policies, and management systems).
Indicate the percentage of time spent in each management analysis area.
Please be detailed and provide specific examples to support your answer.
(If you do not have experience in personnel management, indicate NONE in the space below.)
Required Question
Employer
City and County of Honolulu
Address
650 South King Street, 10th Floor
Honolulu, Hawaii, 96813
Phone
(808) 768-8536
Website
https://www.honolulu.gov/dhr/
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