Our Director of Security at The Modern plans, directs, and coordinates all safety, security, and loss prevention activities for the property, ensuring the protection of company assets, guests, owners, and team members. This role establishes and maintains a proactive security program that supports a safe, secure, and welcoming environment while ensuring compliance with all company policies and regulatory requirements.
A strong commitment to our Spirit of Service culture and Hilton Values is expected in all interactions with guests and team members.
HGV offers outstanding Team Member travel discount programs and much more through Perks at Work, exclusive Go Hilton Travel, HGV Getaway, and RCI Travel, opening access to discounts at over 1500+ brands and resorts. Your daily work location unlocks your specific set of benefits.
Here's why you'll love it here: We offer an excellent benefits package to our full-time Team Members that include:
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Salary range: $80,000 ~ $98,000 per year
- This position is eligible for a Corporate Bonus.
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Medical, Dental, and Vision insurance from Day One
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Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
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Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
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Flexible Paid Time Off Program
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Paid Sick Days
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Team Member Recognition and numerous learning and advancement opportunities... and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Additional Responsibilities Include:
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Plan, organize and direct all security and loss prevention operations for the property.
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Recruits, hires, trains, schedules, and leads security team members; manages performance, coaching, and development
- Conducts routine and random inspections of the property to identify and mitigate safety, fire, and security risks.
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Monitors property activity and proactively address suspicious behavior or potential threats.
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Investigates incidents including accidents, injuries, theft, property loss, and policy violations; prepares detailed reports and recommendations.
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Ensures compliance with OSHA & ADA standards and all local, state, and federal safety regulations; maintains accurate documentation.
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Chairs and leads the Safety Committee; drives safety culture, engagement, and awareness initiatives.
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Develops, implements, and continuously improves emergency response and evacuation procedures; ensures leadership readiness.
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Coordinates and facilitates safety training programs including fire safety, CPR/First Aid, chemical safety, and emergency preparedness.
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Oversee key control, access management, and lost and found processes to protect company assets.
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Tracks and analyzes incident, injury, and loss trends; prepares and distributes reports for leadership.
- Serves as liaison with local law enforcement, fire departments, and emergency response agencies.
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Supports general liability and workers’ compensation processes in partnership with leadership and corporate teams.
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Oversee parking and traffic operations, ensuring safety and operational efficiency.
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Serves as Manager on Duty (MOD) as required.
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Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
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Completes all required Company training/compliance courses assigned.
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Adheres to Company standards and maintains compliance with all policies and procedures.
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Performs other related duties as assigned.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.
To fulfill this role efficiently, you must possess the following minimum qualifications and experience:
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Associate’s degree or, in lieu of a degree, High School Diploma, and 5+ years of Security Management in Hotel Setting
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Ability to obtain CPR/First Aid Certification within 1 month of employment
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Valid Driver’s License and State of Hawaii (Security) Guard Card at time of employment
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5+ years of related experience, preferably in a hotel or resort setting
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5+ Years Managerial experience
- Demonstrated success leading complex security operations in hospitality or resort environments.
- Strong leadership presence with the ability to influence, coach, and develop teams while fostering accountability and engagement.
- Advanced knowledge of security operations, investigations, emergency response, and regulatory compliance.
- Experience managing workplace safety programs, regulatory compliance (OSHA), and risk mitigation strategies.
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Proven experience with Workers’ Compensation and General Liability claims.
- Proven ability to assess risk, analyze incident trends, and implement proactive solutions.
- Strong written and verbal communication skills.
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Experience coordinating with law enforcement and emergency responders.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
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Bachelor’s Degree or college diploma
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CPR/First Aid Certification and/or ServSafe Certification
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7+ Years Related Experience
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6+ Years Managerial or Director-level experience
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Prior timeshare experience in Security
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
