Top 74 Bilingual call center representative Jobs in Hawthorne, Ca

Customer Service Representative (Bilingual Korean)
Clever Care Health Plan —Huntington Beach, CA
- $20 - $23 an hour
- Weekends as needed
- Hybrid work
- Background check
- Spanish
- Microsoft Excel
Bilingual Customer Service Representative
Confidential-Manufacturing —Vernon, CA
- $19 - $21 an hour
- Full-time
- Computer literacy
- Data analysis skills
- English
Quick Apply
Customer Service Representative Lead (Bilingual Mandarin)
Clever Care Health Plan —Arcadia, CA
- $26.15 - $30.53 an hour
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
Customer Service Representative (Bilingual Korean)
Clever Care Health Plan —Arcadia, CA
- $20 - $23 an hour
- Weekends as needed
- Hybrid work
- Background check
- Spanish
- Microsoft Excel
Medical Call Center Customer Service Representative - Engemann Admin Student Health - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
USC —Los Angeles, CA
- $22.88 - $35.55 an hour
- 8 hour shift
- Spanish
- Computer literacy
- Medical office experience
Medical Call Center Customer Service Representative - Engemann Admin Student Health - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $22.88 - $35.55 an hour
- 8 hour shift
- Background check
- Spanish
- Computer literacy
Call Center Agent Irwindale ECC
AnswerNet —Pasadena, CA
- $18.00 - $24.26 an hour
- Full-time
- Remote
- Spanish
- Microsoft Excel
- English
- Paid training
- Work from home
Quick Apply
10d
Contact Center Representative II
L.A. Care Health Plan —Los Angeles, CA
- From $50,216 a year
- Part-time
- Spanish
- HIPAA
- English
- Wellness program
- Health insurance
Contact Center Representative I
L.A. Care Health Plan —Los Angeles, CA
- $45,760 - $47,823 a year
- Weekends as needed
- Spanish
- Writing skills
- HIPAA
- Wellness program
- Health insurance
Customer Service Representative - Billing II (Bilingual - English/Spanish)
Quest Diagnostics —Inglewood, CA
- From $17.20 an hour
- Overtime
- 18 years or older
- Spanish
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
Patient Care Representative (Call Center)
JWCH Institute —Commerce, CA
- $48,579 - $52,314 a year
- Full-time
- Spanish
- English
- Windows
- Profit sharing
- Mileage reimbursement
Quick Apply
Customer Service Representative
Essilor and Subsidiaries —Rancho Dominguez, CA
- $18.81 - $26.04 an hour
- Full-time
- Microsoft Word
- Spanish
- Computer literacy
- Health insurance
- Paid time off
Bilingual Call Center Rep
Pizza Loca/SoCal —Santa Fe Springs, CA
- Bilingual
- High school diploma or GED
- Entry level
Quick Apply
Senior Community Health Worker - Call Center Agent
Heluna Health —Alhambra, CA
- $23.00 - $28.62 an hour
- Spanish
- Microsoft Excel
- Microsoft Outlook
Call Center Representative
Kheir Clinic —Los Angeles, CA
- $23 - $25 an hour
- Full-time
- Computer literacy
- HIPAA
- English
Quick Apply
3d
Service and Parts Call Center Representative Bilingual Spanish and Englishh
Honda of North Hollywood —North Hollywood, CA
- Part-time
- Spanish
- English
- Entry level
Quick Apply
Implementation Specialist I / Client Onboarding
ADP —La Palma, CA
- $17.02 - $30.14 an hour
- Overtime
- Hybrid work
- Spanish
- Writing skills
- No experience needed
- Wellness program
- Disability insurance
Customer Service Representative (CSR)
Nations Insurance Company —Cerritos, CA
- Email
- Bilingual
- Entry level
- Health insurance
- Dental insurance
Client Services Representative III - Bilingual Mandarin Required
Bank of America —Glendale, CA
- $25.38 - $29.57 an hour
- Weekends as needed
- Computer literacy
- English
- Mid-level
2d
Sr Client Engagement Specialist
Forest Lawn —Glendale, CA
- $27.65 - $32.65 an hour
- Weekends as needed
- Hybrid work
- Microsoft Word
- Spanish
- Computer literacy

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Customer Service Representative (Bilingual Korean)

Clever Care Health Plan -
Huntington Beach, CA

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Job Details

Full-time
$20 - $23 an hour

Qualifications

High school diploma or GED

Full Job Description

Must be available to work from 11:30AM to 8:00PM.
This position operates on a hybrid work schedule. Candidate must reside in Los Angeles or Orange County.

Are you ready to make a lasting impact and transform the healthcare space? We are one of Southern California’s fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth.

Who Are We? ✨

Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members’ culture and values.

Why Join Us?

We’re on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you’ll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation.

Job Summary

Member Advocates are the main point of contact at Clever Care; interfacing with members, prospective members, providers, brokers, and vendors. Serves members by being the main point of contact at Clever Care for member questions and concerns regarding benefits, eligibility, referrals, claims, and any other aspects of plan benefits and services. A successful Member Advocate I ensures member satisfaction by providing superior customer service and displaying a willingness to help at all times while maintaining a professional demeanor.

Member Services Representatives are expected to assess the needs of the caller and determine, based on strong operational understanding, the most appropriate and effective course of action.

Functions & Job Responsibilities

Educates members, family, providers and caregivers regarding benefits and plan options.
Accurately explains benefits and plan options in person, via email, fax, or telephonically.
Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required.
Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required.
Participates in member calling projects as assigned by management to support the overall Clever Care goal of membership retention.
Follows policies and procedures and job aids in order to maintain efficient and complaint operations; communicates suggestions for improvement and efficiencies to management; identifies and reports problems with workflows following proper departmental procedures; actively participates in departmental staff meetings and training sessions.
Follows all appropriate Federal and State regulatory requirements and guidelines applicable to Clever Care Health Plan operations, as documented I company policies and procedures. Follows all HIPAA requirements.
Documents transactions by completing applicable member forms and summarizing actions taken in appropriate computer system and following standards set by the department or by other authorized individuals.
Ability to work in an environment where continuous coaching and feedback is the standard practice.

Other duties as assigned

Qualifications

Education and Experience:

High School Diploma or equivalent required.
Bachelor’s Degree or equivalent work experience preferred
Two (2) years Customer Service experience preferably in healthcare management and/or a call center setting

Skills:

Familiarity with Centers for Medicare and Medicaid Services (CMS) regulations
Bilingual in Cantonese, Mandarin, Vietnamese, Korean, Spanish, Thai, Khmer, Japanese may be required.
Exceptional customer service skills, including verbal and written communication
Strong active listening skills
Ability to collaborate and be a team player
Must be a quick learner
Ability to remain calm and courteous when handling upset members and offering solutions to their problems and knowing when to escalate the call
Ability to listen, talk, and type at the same time.
Proficiency with Microsoft Office (Word, Excel, Outlook)
Type 40 wpm. 60 wpm preferred

Other:

Must be willing and able to work some weekends from October-March

Wage Range: $20.00 to $23.00 per hour

Physical & Working Environment.

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

Must be able to travel when needed or required
Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business.

Physical & Working Environment.

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

Must be able to travel when needed or required
Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Clever Care Health Plan is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Salary ranges posted on the job posting are based on California wages. Salary may be higher or lower depending on the candidate’s state residency.

#LI-Hybrid

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Refine Your Search

bilingual call center representative jobs in hawthorne, ca

Customer Service Representative (Bilingual Korean)

Bilingual Customer Service Representative

Customer Service Representative Lead (Bilingual Mandarin)

Customer Service Representative (Bilingual Korean)

Medical Call Center Customer Service Representative - Engemann Admin Student Health - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Medical Call Center Customer Service Representative - Engemann Admin Student Health - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Call Center Agent Irwindale ECC

Contact Center Representative II

Contact Center Representative I

Customer Service Representative - Billing II (Bilingual - English/Spanish)

Patient Care Representative (Call Center)

Customer Service Representative

Bilingual Call Center Rep

Senior Community Health Worker - Call Center Agent

Call Center Representative

Service and Parts Call Center Representative Bilingual Spanish and Englishh

Implementation Specialist I / Client Onboarding

Customer Service Representative (CSR)

Client Services Representative III - Bilingual Mandarin Required

Sr Client Engagement Specialist

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