Top 263 Customer care coordinator Jobs in Hawthorne, Nj

Administrative Coordinator
OASIS MENTAL HEALTH CENTERS MEDICAL LLC —Paramus, NJ
- $24 - $30 an hour
- Full-time
- Mid-level
- Reliable transportation
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator - Dr. Gregory Kazarian
Hospital for Special Surgery —Paramus, NJ
- $26.65 - $40.87 an hour
- Full-time
- Microsoft Excel
- Typing
- Associate's degree
14d
Customer Support Coordinator
Culinary Depot —Ramsey, NJ
- $25 - $33 an hour
- Full-time
- Office
- Continuous improvement
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
8d
Patient Care Coordinator
Rise Above Physical Therapy —Wyckoff, NJ
- $22 - $24 an hour
- Full-time
- Administrative experience
- Clinic
- Rehabilitation center
Quick Apply
11d
Care Coordinator - NYC
Atria Health and Research Institute —New York, NY
- $85,000 - $100,000 a year
- Weekends as needed
- 5 years
- Urgent Care
- HIPAA
- Health insurance
- 401(k) 4% Match
Quick Apply
Wellness Coordinator
Optum —New York, NY
- $18 - $32 an hour
- Full-time
- Remote
- Computer literacy
- Pass drug screening
- Mid-level
- AD&D insurance
- Employee stock purchase plan
3d
Patient Care Coordinator
Optum —Rutherford, NJ
- $18 - $32 an hour
- Urgently hiring
- Microsoft Word
- Spanish
- Microsoft Outlook
- AD&D insurance
- Employee stock purchase plan
2d
Patient Care Coordinator
Progressive Spine and Orthopaedics LLC —Glen Rock, NJ
- Full-time
- Bilingual
- HIPAA
- Administrative experience
Quick Apply
9d
FT Front Desk Coordinator
IVX Health —Paramus, NJ
- $25.00 - $27.50 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Clinic
- Continuing education credits
- Health savings account
Quick Apply
Patient Care Coordinator
Professional Physical Therapy —Totowa, NJ
- $37,440 - $43,680 a year
- Full-time
- Administrative experience
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Patient Access Coordinator
Hanger, Inc. —Paramus, NJ
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- Windows
- Paid parental leave
- Paid holidays
Clinic Services Rep I
Rutgers University —Newark, NJ
- $28.47 an hour
- Full-time
- Microsoft Word
- Dental office
- Computer literacy
- Paid holidays
- Dental insurance
Patient Coordinator - Front Desk
Speech Therapy Plus LLC —Fair Lawn, NJ
- $18 - $23 an hour
- Weekends as needed
- Background check
- HIPAA
- Administrative experience
- Wellness program
- Health insurance
Quick Apply
Patient Services Coordinator
PT Solutions Physical Therapy —Clifton, NJ
- $22 - $24 a year
- Full-time
- Private practice
- Customer service
- HIPAA
- Paid time off
Quick Apply
Patient Care Coordinator
Total Recovery PT —West Caldwell, NJ
- $18 - $23 an hour
- Full-time
- Private practice
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Patient Care Coordinator
Alliance Orthopedics —Bloomfield, NJ
- $45,000 - $55,000 a year
- Full-time
- Background check
- Bachelor of Science
- Mid-level
Quick Apply
9d
Patient Care Coordinator - Dr. Matthew Abola
Hospital for Special Surgery —New York, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
3d
Patient Care Coordinator
Demant —Westwood, NJ
- $19 - $23 an hour
- Inventory management
- HIPAA
- Administrative experience
- Health savings account
- Paid holidays
Patient Care Coordinator
Focus Eye Care —Hackensack, NJ
- $20 - $25 an hour
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Client Care Coordinator
SkinSpirit —Park Ridge, NJ
- $20 - $28 an hour
- Full-time
- Microsoft Outlook
- Sales
- Computer literacy
- Paid holidays
- Health insurance
2d

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Administrative Coordinator

OASIS MENTAL HEALTH CENTERS MEDICAL LLC
Paramus, NJ

Quick Apply

Job Details

Full-time
$24 - $30 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Mid-level
Communication skills

Full Job Description

We are seeking full time Administrative Coordinators across the state of New Jersey to support our team of Consultation Coordinators in helping patients get into treatment for both Spravato and Transcranial Magnetic Stimulation (TMS). The role of Administrative Coordinator is to work on patient cases as indicated by their Consult Coordinator(s), to be sure that we are making our best effort to allow prospective patients to start treatment quickly.

These opportunities are being considered in the following cities:

North Jersey

Iselin

Millburn

Paramus

Princeton

South Jersey

Cherry Hill

Freehold

Forked River

Turnersville

Tinton Falls

The role collaborates with various departments throughout the company to be sure that the patient journey is completed as efficiently as possible. As an administrative coordinator, you have an essential role of submitting prior authorizations, verifying insurance benefits for patients, scheduling patients, verifying all of the patient’s documentation is completed and ready for our providers, and above all else, going above and beyond in your daily work to get our patients into treatment.

Benefits package:

Highly competitive pay range of $24-$30 per hour (based on experience)
401(k) with company match
Paid time off
Medical/Dental/Vision benefits
Life insurance
Employee discount

Responsibilities include, but are not limited to:

Patient Journey:

Troubleshoot insurance obstacles that may arise which would prevent a patient from being able to start treatment.

Submit and follow up on prior authorization requests to insurance companies.
- When an authorization is incorrectly denied, filing appeals.
- Renew/resubmit authorizations for patients in continuous Spravato care.

After the consultation, you are the main point of contact for the prospective patient; and it becomes your responsibility to oversee any administrative work that needs to be completed for them to start treatment.

Clear and well-written documentation of all patient communications in the CRM.

Must always maintain empathy and respect when communicating with any patient.

Ensure that patient cases in the CRM are up to date, and any documentation/information required is uploaded/ entered into the EHR.

Maintain clear and consistent communication with your Consult Coordinator’s to be sure that you are aligned with your priorities and are working on the correct cases.

Scheduling:

Assist with scheduling both prospective and established patient’s appointments.

Notify your supervisor of any availability issues that arise and may make it more difficult to schedule patients.

Administrative & Miscellaneous:

Audit Spravato charts as needed.

Maintain compliance with REMS, DEA, Medication Log.

Make and receive calls to and from prospective and/or current patients.

Send and/or review financial plan quotes with patients regarding treatment cost.

Maintain office organization and supplies inventory.

Fulfill and/or escalate medical record requests.

Managing and ordering Spravato inventory.

Ensure a clean, safe, and therapeutic environment for daily treatment sessions in your treatment center.

Preferred (but not required) Experience & Qualifications:

Bachelor’s degree or Medical Assistance certification / Licensure

Experience working in Behavioral Health

Experience working with EHR & CRM software

Proficiency In Microsoft Office applications

Insurance benefit & prior authorization experience

Customer Service experience

The ideal candidate:

Is organized and detail oriented.

Takes pride in their work.

Is passionate about mental health, helping people, and making a positive impact on people’s lives.

Has strong work ethic with high level of integrity.

Has strong problem-solving skills.

Demonstrates initiative.

Always maintains a "patient first" mentality.

Has strong communication skills.

Takes ownership of their responsibilities.

Has a flexible schedule, and reliable transportation.

Quick Apply

Refine Your Search

customer care coordinator jobs in hawthorne, nj

Administrative Coordinator

Patient Care Coordinator - Dr. Gregory Kazarian

Customer Support Coordinator

Patient Care Coordinator

Care Coordinator - NYC

Wellness Coordinator

Patient Care Coordinator

Patient Care Coordinator

FT Front Desk Coordinator

Patient Care Coordinator

Patient Access Coordinator

Clinic Services Rep I

Patient Coordinator - Front Desk

Patient Services Coordinator

Patient Care Coordinator

Patient Care Coordinator

Patient Care Coordinator - Dr. Matthew Abola

Patient Care Coordinator

Patient Care Coordinator

Client Care Coordinator

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