COLLECTION AGENCY REPRESENTATIVE
White Plains Hospital —White Plains, NY
- $27.61 - $41.43 an hour
- Full-time
- Spanish
- Hospital
- English
9d
The Premier Collection - Valet Driver / Porter
The Premier Collection —Elmsford, NY
- $18 an hour
- Full-time
- Dealership
- Computer literacy
- Writing skills
- Health insurance
- 401(k)
Quick Apply
4d
Senior Collections Coordinator
Jackson Lewis —West Harrison, NY
- $45.67 - $55.29 an hour
- Full-time
- Microsoft Outlook
- Windows
- Bachelor's degree
- Health savings account
- Paid holidays
Data Collection Supervisor, Self-Driving
Tesla —Flushing, NY
- $92,000 - $138,000 a year
- Full-time
- Computer literacy
- Mid-level
- Windows
- Commuter assistance
- Health savings account
Accounts Receivable/Collections Clerk
NY RE SERVICES —Great Neck, NY
- $48,924.43 - $69,715.45 a year
- Full-time
- Computer literacy
- Writing skills
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
11d
Data Collection Representative
RDSolutions —Cos Cob, CT
- Choose your own hours
- 18 years or older
- Clean driving record
- High school diploma or GED
- Mileage reimbursement
- 401(k) matching
Accounts Receivable / Collections Specialist | Up to $30/hr
Milea Truck Sales & Leasing —Bronx, NY
- $25 - $30 an hour
- Full-time
- Dealership
- Research
- Mid-level
- Health insurance
- Dental insurance
13d
Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required
Valet Living LLC —Greenwich, CT
- Part-time
- Cleaning
- Outdoor work
- Entry level
Quick Apply
Debt & Asset Recovery Specialist
Mitsubishi HC Capital America Inc —Norwalk, CT
- $57,200 - $63,400 a year
- Full-time
- Microsoft Word
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Medical Collections & Patient Accounts Specialist
Primary PartnerCare Northeast, LLC —Great Neck, NY
- $25.00 - $30.50 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
9d
Credit & Collections Specialist
Crestron Electronics Inc. —Rockleigh, NJ
- $54,000 - $77,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Collection Specialist
Maplewood Senior Living LLC —Westport, CT
- Full-time
- Mid-level
- Residential
- 3 years
Quick Apply
Collections Agent
Radius Global Solutions —Ramsey, NJ
- Full-time
- Sales
- Computer literacy
- High school diploma or GED
Operations Manager - Data Collection
Standard Bots —Glen Cove, NY
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- 2 years
- Disability insurance
- Health insurance
10d
Luxury Client Advisor, Women's Designer Collections
Hirshleifers —Manhasset, NY
- $65,000 - $95,000 a year
- Weekends as needed
- Merchandising
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Field Collection Specialist
RDSolutions —Cos Cob, CT
- Part-time
- Clean driving record
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- 401(k) matching
Robotics Data Collection Delivery Manager
Innodata Inc. —Saddle Brook, NJ
- $120,000 - $180,000 a year
- Remote
- 5 years
- Bachelor's degree
- Senior level
Quick Apply
Overnight Waste Collection CDL Driver - Bronx
Action Carting Environmental Services —Bronx, NY
- $33.75 an hour
- 12 hour shift
- CDL B
- Clean driving record
- English
- Paid training
- AD&D insurance
Quick Apply
4d
Office Assistant/ Collection Agent
MASTER FIRE EXTINGUISHERS INC —Bronx, NY
- $17 - $19 an hour
- Part-time
- Office
- High school diploma or GED
- Organizational skills
- Paid holidays
- Paid time off
Quick Apply
Robotics Solutions Engineer – Robotics Data Collection & Physical AI
Innodata Inc. —Ridgefield Park, NJ
- $150,000 - $230,000 a year
- Remote
- Computer science
- Computer Science
- 3 years
Quick Apply

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COLLECTION AGENCY REPRESENTATIVE

White Plains Hospital -
White Plains, NY

Apply Now

Job Details

Full-time
$27.61 - $41.43 an hour
9 days ago

Qualifications

Customer communication
Electronic health records (EHR) management
English
High school diploma or GED
Health insurance knowledge
Hospital experience

Full Job Description

City/State:

White Plains, New York

Department:

Financial Services Patient Accounting_8

Work Shift:

Day

Work Days:

MON-FRI

Scheduled Hours:

8:30 AM-4:30 PM

Hours Per Pay Period:

Pay Rate/Range:

$27.6106 -$41.4267

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

Title: Collection Agency

Representative

Job Code: 800544

Department/Location: Patient Accounts FLSA Status: Non-Exempt

Reports to: SBO Manager

Position Summary

The collection agency representative is responsible for assuring all vendor return files are worked daily and timely for reconciliation. Responsible for answering incoming telephone calls, responding to patient emails, correspondence, and messages to resolve patient issues and concerns. The representative is responsible for processing patient credits and payments as well as reconciling patient accounts during call downtime. This position is responsible for assisting walk-in patients to resolve patient account issues and concerns. Performs other duties as assigned.

Essential Functions and Responsibilities Includes the Following:

< >Understands and adheres to the WPH Performance Standards, Policies and Behaviors Responsible to assure workqueue’s are worked daily and timely assuring proper reconciliation of all vendor return files Report up to management any issues related to vendor return files Assure appropriate actions taken on accounts based on the return file from vendor.Responsible for answering incoming telephone calls and responding to resolve call in the shortest amount of time possibleResponsible for assisting walk-in patients with financial assistance concerns and issuesResponsible for sending inquiries to patients regarding inaccurate or incomplete informationResponsible for responding to patient emails, voicemails, and correspondence and resolving issues as necessaryResponsible to escalate to management issues as identifiedCompletes charge adjustments and allowances entries on accounts as needed Recodes accounts by insurance carrier and plan number and enters in the Health Information System (HIS) for billing or rebilling purposesResponsible for review and reconciliation of patient overpayments Responsible for processing patient payments and researching discrepanciesReviews all accounts listed on the pre-collection trial balance report to determine if the account should be referred to an outside collection agencyRecord and reconcile acknowledgement of accounts forwarded to early out vendors and collection agenciesReview payments and prepare appropriate paperwork for commission payments to agencies on a monthly basisPrepare all certified bills as requested Process inpatient and outpatient discontinuation notifications received from agenciesPrepare and code accounts for agency referralReviews all mail correspondence related to agencies and responds accordinglyWorks and reviews agency reconciliationsResponsible for processing and reviewing financial assistance applications timely and in accordance with our policiesResponsible to communicate with patients’ status of financial assistance applications and update account information as appropriatePerforms all other related duties as assigned

Education & Experience Requirements

Minimum Education: High School Diploma or GED required. Minimum Experience:

< >Minimum of one to two years’ experience within a hospital setting Knowledge of third-party billing and reimbursement Familiarity with electronic medical record systems, EPIC preferred. Fluent in English speaking and writingFluent in Spanish preferredEffective 12/1/2022 the HBI (Healthcare Business Insights) one time certification course is required and must be completed during the onboarding period and prior to start date.

Core Competencies

< >Ability to cooperate with others.Must be able to speak, write understand and communicate the English language.Effectively communicate with internal and external customers.Integrity to handle the confidential aspects of work.Retains composure under stress.

Physical/Mental Demands/Requirements & Work Environment

< >May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital’s SDS (Safety Data Sheet) data base and may be accessed through the hospital’s Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.Must be able to remain in stationary position 50% of the time.The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.The person in this position frequently communicates with patients who have questions, must be able to exchange accurate information in these situations.Must be able to detect and greet patients arriving.

Primary Population Served

Check appropriate box(s) below:

Neonatal (birth – 28 days)

Patients with exceptional communication needs

Infant (29 days – less than 1 year)

Patients with developmental delays

Pediatric (1 – 12 years)

Patients at end of life

Adolescent (13 – 17 years)

Patients under isolation precautions

Adult (18 – 64 years)

Patients with cultural needs

Geriatric (> 65 years)

All populations

Bariatric Patients with weight related comorbidities

Non-patient care population

The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.

White Plains Hospital Medical Center is an equal employment opportunity employer. White Plains Hospital Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

Apply Now

Refine Your Search

collection agent jobs in hawthorne, ny

COLLECTION AGENCY REPRESENTATIVE

The Premier Collection - Valet Driver / Porter

Senior Collections Coordinator

Data Collection Supervisor, Self-Driving

Accounts Receivable/Collections Clerk

Data Collection Representative

Accounts Receivable / Collections Specialist | Up to $30/hr

Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required

Debt & Asset Recovery Specialist

Medical Collections & Patient Accounts Specialist

Credit & Collections Specialist

Collection Specialist

Collections Agent

Operations Manager - Data Collection

Luxury Client Advisor, Women's Designer Collections

Field Collection Specialist

Robotics Data Collection Delivery Manager

Overnight Waste Collection CDL Driver - Bronx

Office Assistant/ Collection Agent

Robotics Solutions Engineer – Robotics Data Collection & Physical AI

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Position Summary

Education & Experience Requirements

Core Competencies

Physical/Mental Demands/Requirements & Work Environment

Primary Population Served

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