Top 122 Guest service agent Jobs in Hawthorne Ca

Guest Service Agent
Sonesta —Redondo Beach, CA
- $31.50 an hour
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
10d
Front Desk Agent - westdrift Manhattan Beach
westdrift Manhattan Beach —Manhattan Beach, CA
- $26.04 - $32.56 an hour
- English
- Hotel
- Entry level
Quick Apply
Guest Service Agent
Stonebridge —Inglewood, CA
- $25 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Fairfield Inn & Suites Los Angeles LAX El Segundo - Front Desk Agent
Aimbridge Hospitality —El Segundo, CA
- $26 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Aloft El Segundo Los Angeles Airport - Front Desk Agent
Aimbridge Hospitality —El Segundo, CA
- $26 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Hotel Front Desk Receptionist
Residence inn by Marriott Los Angeles LAX —Los Angeles, CA
- $26.75 - $27.25 an hour
- Residential
- Hotel
- High school diploma or GED
- Food provided
Quick Apply
Guest Services Agent
FAIRMONT —Santa Monica, CA
- $32.20 an hour
- Weekends as needed
- Ability to walk for extended periods
- Ability to stand for extended periods
- Communication skills
Quick Apply
7d
Front Desk Host
PLAYA PROPER HM LLC —Los Angeles, CA
- $23.58 an hour
- Hotel
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
9d
Guest Service Agent - Part Time
Kimpton Hotels & Restaurants —Los Angeles, CA
- $27.99 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Hotel Front Desk Agent
Courtesy Inn of America —Lawndale, CA
- $19.00 - $19.50 an hour
- Part-time
- Computer literacy
- Hotel
- Data entry
Quick Apply
5d
Guest Service Agent - Full Time
Kimpton Hotels & Restaurants —Los Angeles, CA
- $27.34 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Front Desk Agent
Crescent Hotels & Resorts LLC —Santa Monica, CA
- $29.07 an hour
- Hotel
- Negotiation
- Entry level
Quick Apply
Guest Services Agent (PT) - Embassy Suites - LAX South
Hilton —El Segundo, CA
- $20 an hour
- Part-time
- English
- Hotel
- Math
Guest Service Agent - Front Desk (Full Time)
Terranea Resorts —Rancho Palos Verdes, CA
- From $25.32 an hour
- Weekends as needed
- CPR Certification
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Front Office Agent
AC Hotel by Marriott LA South Bay. LAX El Segundo —El Segundo, CA
- $18 - $20 an hour
- Full-time
- Customer service
- Hotel
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
13d
Front Desk Agent
Holiday Inn Express & Suites —Hermosa Beach, CA
- $19 - $25 an hour
- Part-time
- Bilingual
- Customer service
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Office - Agent
Carson Doubletree —Carson, CA
- $20 an hour
- Part-time
- Background check
- Hotel
- High school diploma or GED
Front Desk Agent
Sheraton Gateway Los Angeles Hotel —Los Angeles, CA
- From $21.44 an hour
- Weekends as needed
- Writing skills
- Basic math
- Hotel
- Health insurance
- Dental insurance
Quick Apply
8d
Guest Service Agent, Part-Time
Hotel Hermosa —Hermosa Beach, CA
- $18 - $20 an hour
- Part-time
- Hotel
- Accounting
- 1 year
- 401(k)
Quick Apply
Guest Service Agent
Hersha Hospitality Management, LP —Long Beach, CA
- $25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance

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Guest Service Agent

Sonesta -
Redondo Beach, CA

Apply Now

Job Details

Full-time
$31.50 an hour
10 days ago

Benefits

Paid parental leave
Health savings account
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED
Driver's License

Full Job Description

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.

Job Description

DUTIES AND RESPONSIBILITIES:

Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Responsible to maintain the security of cash, credit card transactions, and guest information.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.
Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
Issue, control and release guest safe-deposit boxes.
Comply with federal, state and local laws regarding health, safety, and alcohol services.
Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

High School diploma or equivalent required.
One year of previous hotel experience, or retail customer service preferred.
Previous background from the extended stay industry preferred.
Ability to speak, read, and write fluent English; other languages beneficial.
Professional verbal and written communication skills.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.
Problem solving, reasoning, motivating, organizational and training abilities preferred.
Experience with Microsoft Office and Opera systems preferred.
Will be required to obtain a ServSafe certification.
May be required to obtain a TIPS certification.
Valid driver’s license required.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 50 pounds.
Frequently handling objects and equipment.
Standing for extended periods of time.
Will be required to work mornings, evening, weekends, and holidays.

Additional Job Information/Anticipated

Pay Range

Pay Range $31.50-$31.50/hr. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the

Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Apply Now

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