Top 24 Front desk agent Jobs in Hawthorne Fl

Front Desk Agent
Marriott Courtyard | Gainesville —Gainesville, FL
- From $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- Conflict management
Quick Apply
Front Desk Receptionist
Lili's Alterations —Gainesville, FL
- $15 - $18 an hour
- Temporary
- Ability to walk for extended periods
- In-person
- Ability to stand for extended periods
- Employee discount
Quick Apply
3d
Front Desk Representative - Gainesville
Florida Orthopaedic Institute —Gainesville, FL
- $18 - $20 an hour
- Monday to Friday
- Pass drug screening
- High school diploma or GED
- Clinic
Quick Apply
20h
Front Desk Clerk/Chiropractic Assistant/Billing Specialist
Barnhill Clinic PA —Gainesville, FL
- $16 - $18 an hour
- Part-time
- Background check
- Private practice
- High school diploma or GED
Quick Apply
Scheduling/Front Desk Clerk
Doctors Imaging Group —Gainesville, FL
- $14 - $15 an hour
- Part-time
- Clinic
- In-person
- Outpatient
- Health savings account
- Disability insurance
Quick Apply
1d
Front Desk Sales Associate
Hand & Stone - 4122 NW 16th Blvd - Gainesville, FL —Gainesville, FL
- $15 - $20 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Front desk
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Receptionist/Scheduler
Med Family Care PLLC —Gainesville, FL
- $15 - $16 an hour
- Part-time
- In-person
- Entry level
Quick Apply
20h
Front Desk Agent
Country Inns & Suites —Gainesville, FL
- $14 - $16 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- Dental insurance
- Vision insurance
Quick Apply
19h
Front Desk Associate
Vitreo Retinal Associates (VRA) —Gainesville, FL
- Full-time
- Basic math
- HIPAA
- High school diploma or GED
- Health savings account
- AD&D insurance
Front Desk/Host
Dave & Buster's —Gainesville, FL
- $12.00 - $15.50 an hour
- Part-time
- Casual dining restaurant
- English
- 16+ years old
- Health insurance
- Dental insurance
Front Desk Receptionist
Elite DNA Behavioral Health —Gainesville, FL
- $17 - $19 an hour
- Full-time
- Spanish
- Management
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Part Time Guest Service Agent
Hyatt Place Gainesville Downtown —Gainesville, FL
- $15 an hour
- Part-time
- 18 years or older
- Writing skills
- English
Guest Service Agent
Hotel Indigo Gainesville —Gainesville, FL
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Hotel Front Desk Agent
AC By Marriott —Gainesville, FL
- Full-time
- Computer literacy
- Basic math
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
6d
Guest Service Agent
Hotel Eleo at The University of Florida —Gainesville, FL
- $15 an hour
- Part-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Quick Apply
Front Office Coordinator for OB/GYN Medical Practice
Women's Group of North Florida —Gainesville, FL
- From $16.50 an hour
- Full-time
- Private practice
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
14d
Guest Services Rep Part Time-104020
ESA Management, LLC —Gainesville, FL
- $14 - $15 an hour
- Part-time
- Basic math
- English
- Hotel
- Employee assistance program
- Vision insurance
Quick Apply
2d
Front Office Associate - Jonesville Family Dentistry
SGA Dental Partners —Newberry, FL
- Full-time
- Dental office
- Pass drug screening
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Guest Services Representative
Wing Zone —Gainesville, FL
- Full-time
- Clean driving record
- Driver's License
- University
Quick Apply
Front Desk, Ins. Billing, & Back CA / Chiropractic Certified Assistant
Gators Spine & Wellness Clinic —Gainesville, FL
- $18 - $25 an hour
- Full-time
- Bilingual
- HIPAA
- Mid-level
- Health insurance
- Paid time off
Quick Apply
2d

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Front Desk Agent

Marriott Courtyard | Gainesville -
Gainesville, FL

Quick Apply

Job Details

Part-time | Full-time
From $15 an hour

Qualifications

Computer operation
Hotel and accommodations payment processing
Confidential information handling
Hotel policy compliance
Maintaining an organized workspace
Serving clients
Phone communication
Upselling
Greeting customers
Answering guest questions
Credit card payment processing
High school diploma or GED
Hotel room assignment management
Cash register operations
Conflict management
Property management systems (PMS)
Computer skills
Phone call management
Hotel and accommodations guest complaints handling
Communication skills
Entry level

Full Job Description

Position Summary

The Front Desk Agent is responsible for providing exceptional guest service from arrival through departure while creating memorable experiences that reflect Marriott's commitment to hospitality. This position serves as the first and last point of contact for guests and is responsible for accurate check-in/check-out procedures, handling reservations, resolving guest concerns, and promoting Marriott Bonvoy membership while maintaining brand standards.

Essential Duties and Responsibilities

Welcome every guest with a genuine smile and professional attitude.
Complete guest check-in and check-out accurately and efficiently.
Verify reservations, room types, rates, payment methods, and guest preferences.
Assign rooms according to availability and guest requests.
Process cash, credit card, and digital payments while maintaining an accurate cash drawer.
Answer incoming phone calls promptly using Marriott standards.
Assist guests with reservations, modifications, cancellations, and room availability.
Promote and enroll guests in the Marriott Bonvoy program.
Upsell room upgrades and hotel amenities whenever appropriate.
Provide information regarding hotel services, amenities, local attractions, restaurants, and transportation.
Respond to guest requests promptly and follow through until completion.
Resolve guest concerns using service recovery techniques and escalate issues when necessary.
Coordinate with Housekeeping and Maintenance to ensure guest rooms are ready and maintenance concerns are addressed.
Maintain guest confidentiality and protect sensitive information.
Complete shift reports, balance transactions, and communicate important information during shift changes.
Follow all Marriott brand standards, safety procedures, and company policies.
Maintain a clean, organized, and professional front desk area.
Support other departments as business demands require.

Guest Service Expectations

Demonstrate Marriott's "Spirit to Serve" philosophy.
Make meaningful connections with every guest.
Anticipate guest needs before they are requested.
Handle complaints calmly, professionally, and with empathy.
Ensure every guest leaves with a positive impression of the hotel.

Qualifications

High school diploma or GED preferred.
Previous hotel, hospitality, retail, or customer service experience preferred.
Strong verbal and written communication skills.
Excellent customer service and conflict resolution abilities.
Basic computer skills and ability to learn hotel property management systems.
Strong organizational and multitasking skills.
Ability to work independently and as part of a team.
Flexible schedule, including nights, weekends, and holidays.

Physical Requirements

Stand and walk for extended periods.
Occasionally lift up to 25 pounds.
Bend, reach, and perform repetitive motions.
Use computers, telephones, printers, and other office equipment throughout the shift.

Core Competencies

Guest Focus
Communication
Professionalism
Teamwork
Dependability
Attention to Detail
Problem Solving
Time Management
Cash Handling Accuracy
Adaptability

Performance Standards

Front Desk Agents are expected to:

Deliver outstanding guest satisfaction.
Maintain accuracy in reservations and financial transactions.
Follow Marriott brand standards consistently.
Arrive on time and maintain excellent attendance.
Work collaboratively with all hotel departments.
Represent Courtyard by Marriott with professionalism and integrity.

This version reflects the responsibilities commonly outlined for Marriott front desk roles while incorporating Courtyard's guest-focused service expectations.

REQUIREMENTS

About Courtyard by Marriott

At Courtyard by Marriott, we believe in empowering our guests to make the most of their stay. Designed for business and leisure travelers alike, Courtyard offers inviting spaces to work, relax, dine, and connect. Our associates create an environment where guests feel welcomed, valued, and cared for from the moment they arrive until they depart.

As part of Marriott International, Courtyard is committed to delivering exceptional hospitality through our core values:

Put People First
Pursue Excellence
Embrace Change
Act with Integrity
Serve Our World

Our Front Desk Agents are the face of the hotel and play a vital role in creating memorable guest experiences while upholding Marriott's world-renowned service standards.

Quick Apply

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Position Summary

Essential Duties and Responsibilities

Guest Service Expectations

Qualifications

Physical Requirements

Core Competencies

Performance Standards

REQUIREMENTS

About Courtyard by Marriott

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