Top 187 It manager Jobs in Hayward, Ca

IT Deployments Lead
Parachute Technology —San Ramon, CA
- Overtime
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Product Manager - IT Hardware distributor, 3 Yrs Related Experience Req.
ASI Corp —Fremont, CA
- $85,000 - $95,000 a year
- Full-time
- Background check
- Inventory control
- Marketing
- Health savings account
- Health insurance
Quick Apply
IT administrator
Innolia Energy —Pleasanton, CA
- Mid-level
- 3 years
- Communication skills
IT Manager II
Ross Stores —Dublin, CA
- $134,300 - $229,400 a year
- Hybrid work
- Computer science
- Computer Science
- Mid-level
IT Manager
Farasis Energy USA —Hayward, CA
- $130,000 - $150,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- 5 years
Senior Manager, IT
Enstall —Hayward, CA
- $125,000 - $150,000 a year
- Full-time
- Hybrid work
- 5 years
- Residential
- Senior level
- Paid parental leave
- Paid holidays
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IT Manager I
Ross Stores —Dublin, CA
- $114,300 - $195,000 a year
- Hybrid work
- Computer science
- 7 years
- Computer Science
Supervisor, Infrastructure Network Ops
Sutter Health —Oakland, CA
- $172,848.00 - $276,577.60 a year
- Weekends as needed
- Computer Science
- 5 years
- Writing skills
5d
Information Systems Manager II
County of Contra Costa, California —Contra Costa County, CA
- $152,077.82 - $184,851.55 a year
- Online Application
- 5 years
- Office
- Conflict management
3d
IT Manager
Nova Ltd. —Fremont, CA
- $160,000 - $200,000 a year
- Oracle
- Continuous improvement
- Organizational skills
Quick Apply
Manager, IT Operations
Instacart —San Francisco, CA
- $155,000 - $163,500 a year
- Hybrid work
- 5 years
- Writing skills
- Office
6d
Manager, IT Operations
Kyverna Therapeutics —Emeryville, CA
- $135,000 - $150,000 a year
- Full-time
- Hybrid work
- Office
- Windows
- 3 years
10d
Director, IT Operations
Form Energy, Inc —Berkeley, CA
- $199,950 - $293,835 a year
- Full-time
- Hybrid work
- Google Workspace
- PMP
- Office
- Paid parental leave
- Health insurance
Quick Apply
IT Supervisor
United Business Bank —Walnut Creek, CA
- $110,000 - $125,000 a year
- Full-time
- Azure
- Computer Science
- Basic math
- Disability insurance
- Health insurance
Quick Apply
Director of IT - Oakland, CA
Fictiv —Oakland, CA
- $220,000 - $260,000 a year
- On call
- Google Workspace
- Windows
- Travel
- Health insurance
- Dental insurance
Quick Apply
14d
Senior Manager, End User Services – North America
Nextpower —Fremont, CA
- $180,000 - $195,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
Business Systems Manager
City of Fremont —Fremont, CA
- $158,398.18 - $197,997.72 a year
- Full-time
- Computer Science
- 5 years
- Office
- Disability insurance
- Health insurance
IT Manager (SJ)
Foxconn Industrial Internet - FII —San Jose, CA
- $140,000 - $200,000 a year
- Full-time
- 7 years
- Computer Science
- Customer service
Quick Apply
Technology Manager (REPOST)
South San Francisco Unified School District —South San Francisco, CA
- $144,831.33 - $172,732.94 a year
- Full-time
- Computer science
- Computer Science
- Customer service
Quick Apply
Calwin (CalSAWS) Help Desk Supervisor
County of Contra Costa, California —Contra Costa County, CA
- $99,545.50 - $120,998.20 a year
- Full-time
- Research
- Mid-level
- Analysis skills
2d

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it manager jobs near hayward, ca

IT Deployments Lead

Parachute Technology -
San Ramon, CA

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Job Details

Benefits

Paid holidays
Health insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
IT management
Team supervision
Managing teams in a customer support role
Windows
Microsoft Office
Managing clients in a customer support role
Technology management
Computer hardware
Desktop (troubleshooting support)
Vendor communication
Mobile device management
Leading team collaboration initiatives
Desktop administration
Cross-functional team management
Cross-functional communication
Active Directory management

Full Job Description

Description:

COMPANY

Parachute is a Managed IT Service company. We have a friendly and supportive work environment, with a hands-on leadership team. Our client base is comprised of a wide variety of businesses, professional service firms, and non-profit organizations with 15 – 250+ end-users located throughout the San Francisco Bay Area and Sacramento. Our headquarters is in San Ramon, California and we have a presence in San Francisco, San Jose, Sacramento, and Cebu, Philippines.

POSITION

Parachute is looking to add an experienced, professional, and personable Deployments Team Lead to our growing team. This is a fantastic career opportunity for a proactive, highly motivated individual. This location is fully on-site in our San Ramon office.

The Deployments Team Lead’s primary responsibility is to manage the activities and responsibilities of the deployments team. As a part of this management, they will be responsible for providing technical assistance to the team and ensuring service and support is provided to clients at agreed levels. The incumbent will both manage the team and contribute to the day-to-day work in the department. They report to the Director of Customer Service.

This position requires a high level of independence and strong client service skills. Organizational ability is important to keep track of all tasks. Accurate and timely tracking of client work, service calls, and related documentation including timesheets is required.

Essential Duties and Responsibilities

To ensure that systems, processes and methodologies are followed according to company guidelines
Manage the service delivery team’s daily activities
Drive problem investigations and resolution as required
Conduct weekly 1-on-1 meetings with all direct reports
Conduct a weekly team meeting to address issues, contribute to process documentation, and reinforce key training points with the team.
Act as customer support point of contact for deployments feedback and issues.
Update and maintain existing client offboarding and offboarding forms.
Manage deployment automation system (ImmyBot) and execute automation tasks.
Attend new client onboarding meetings and conduct regular onboarding and offboarding documentation reviews with clients.
Prepare computers for setup as needed, including configuration, shipment, and delivery
Manage and maintain client and internal inventories, ensuring counts are accurate
Maintain computer documentation in IT Management System.
Facilitate vendor computer repairs for clients
Handle internal computer setups, shipping, orientations for US employees

Requirements:

Essential Technical Skills and Experience

Highly experienced in setting up computers (Windows & Mac) including MDM management techniques.
Knowledge and experience in cross-functional management methods and techniques
Knowledge of IT applications, processes, software, and equipment
Strong organizational, presentation, and client service skills
Understanding of support tools, techniques, and how technology is used to provide IT services
Willing to work occasionally and/or be on call overtime, holidays, and weekends
Intermediate Knowledge of Microsoft 365
Intermediate Knowledge of Active Directory

Required Personal Skills

Ability to multi-task and adapt to changes quickly
Ability to work in a team and communicate effectively
Skill in planning and preparing written communications
Skill in leading people and getting results with a strong client orientation
Willingness to go above and beyond
Excellent verbal and written communication skills
Very detail-oriented in planning, implementation, documentation, and follow-up
Reliable, on-time, personable, and customer-focused
Comfortable working with a variety of clients, other consultants, and HW/SW vendors
Energetic, able to switch gears quickly from task to task
Desire to learn; independently and on the job

Experience

Bachelors or Associates degree in computer-related field, with courses in computer science
Two to three years related experience OR Equivalent combination of education and experience.
Minimum 1 years’ experience - Team lead or management
Strongly preferred former MSP experience

Benefits

Medical
Dental
Vision
Life Insurance
FSA
401k + company matching
15 PTO days
8 – 10 paid holidays per year
Paid day off for your birthday

Key Measurements of Success in this Role

Ticket Quality + 95%
Client Sat + 95%
Staff Utilization + 85%
Standard computer Setup SLA (TBD) + 95%

Quick Apply

Refine Your Search

it manager jobs in hayward, ca

IT Deployments Lead

Product Manager - IT Hardware distributor, 3 Yrs Related Experience Req.

IT administrator

IT Manager II

IT Manager

Senior Manager, IT

IT Manager I

Supervisor, Infrastructure Network Ops

Information Systems Manager II

IT Manager

Manager, IT Operations

Manager, IT Operations

Director, IT Operations

IT Supervisor

Director of IT - Oakland, CA

Senior Manager, End User Services – North America

Business Systems Manager

IT Manager (SJ)

Technology Manager (REPOST)

Calwin (CalSAWS) Help Desk Supervisor

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