Top 3 It support Jobs in Hazen, Nd

IT Support Specialist
Sakakawea Medical Center —Hazen, ND
- $22.44 an hour
- Weekends as needed
- Microsoft Outlook
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance

Check out these similar jobs

Based on your search for it support jobs.

IT Support Specialist
Sakakawea Medical Center —Hazen, ND
A bachelor's degree in a related field is preferred, though experience and certifications may be accepted. Technical Skills: Essential technical skills include…
$22.44 an hour
Representative, Technical Customer Support Experienced
CHS Inc —Garrison, ND
Provide customer information on how to do business with CHS and utilize digital tools. Billing & Grain Payment Inquiries: Facilitate customer inquiries related…
$19.42 - $31.01 an hour

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply
Product Specialist
Health Care Logistics —Grove City, OH
Contribute to the development of user stories and acceptance criteria by providing customer context, reproduction steps, and field observations — working with…
Quick Apply
4d

Show more jobs in cities nearby

I want to receive the latest job alert for it support in hazen, nd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near hazen, nd

It Hybrid jobs in New York, NY

It Support Specialist jobs in Connecticut

It Support Specialist jobs in Santa Clarita, CA

It Support Specialist jobs in Edison, NJ

It Support Specialist jobs in Huntington Beach, CA

It Help Desk jobs in Massachusetts

IT Support Specialist

Sakakawea Medical Center -
Hazen, ND

Apply Now

Job Details

Full-time
$22.44 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Desktop (troubleshooting support)
Remote access software
Desktop applications
Technical Proficiency
Ticketing system technical support

Full Job Description

IT Support Specialist
Full-time, weekday shifts, occasional evening, night, and weekends support for emergent needs.

Position Summary

The IT Support Specialist is a team player with the desire to learn and help the company succeed. Their primary role is to provide first-level response and support to company’s end users. The IT Support Specialist has contact with employees, management, community members, and vendors. Must be able to work both independently and in team environments.

Primary Responsibilities

Provides critical first-level response for all technology related issues.
Processes all incoming requests via email, web, and phone to ensure courteous, timely, and effective resolution of end user issues.
Provides hands-on technical support for end users.
Responds to a variety of technical issues related to hardware, software, and business processes.
Provides technical guidance and consults with vendors and other systems support units to identify and resolve complex problems.
Documents and tracks status of inquiries; coordinates appropriate response and follows up to ensure end user satisfaction.
Participates in the analysis of client identified issues or problems which may require changes to department procedures, standards or systems.
Performs entry level system administrator functions.
Installs various cabling through building infrastructure.

Other Duties

Provides administration of all client systems and software including computers, printers, mobile devices, operating systems, applications, etc.
Provides ticket escalation management of all incoming service requests.
Provides support and management of help desk application including ticket tracking, ticket escalation, knowledge base development, knowledge base management, and technical support related to help desk application.
Develops and maintains OS images.
Maintains and updates system inventory for company systems.
Maintains and supports printer environment.
Develops and maintains end-user documentation.
Supports and maintains server room environment.
Assists in product evaluations.
Assists in end-user education.

Qualifications

A bachelor's degree in a related field is preferred, though experience and certifications may be accepted.

Technical Skills: Essential technical skills include proficiency in troubleshooting, knowledge of operating systems and networking concepts, and experience with remote access tools and ticketing systems. Familiarity with common business software and an understanding of cybersecurity are also important.

Soft Skills: Strong communication, problem-solving, and interpersonal skills are crucial. Patience, a customer-focused attitude, and the ability to work both independently and in a team are also necessary. Good organizational and time management skills.

Experience preferred with Microsoft Office, Adobe Software, Windows Desktop and Server Operating Systems, Microsoft Active Directory, Systems Imaging Software and Exchange/Outlook. Demonstrated ability to troubleshoot and repair IT systems and software required.

Some travel is required to meet the needs of multiple locations served.

Compensation and Benefits
We are offering a competitive starting wage, with credit for experience. Benefits include health, dental, vision, and life insurance; paid time off (PTO); paid holidays; extended sick leave; 401(k) with match; discount policy; flexible benefits accounts; and more!

Apply Now

Refine Your Search

it support jobs in hazen, nd

IT Support Specialist

Check out these similar jobs

Explore jobs in cities nearby

I want to receive the latest job alert for it support in hazen, nd

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected