Top 8 Guest service agent Jobs in Hazleton, Pa

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Patient Access Representative - Cancer Center
Geisinger —Hazleton, PA
Greets and registers incoming patients, supports the patient check out process and schedules future appointments as applicable.
LPN Surgical Scheduler for Orthopedic Joint Replacement Surgeon
Mountain Valley Orthopedics PC —East Stroudsburg, PA
*Valid driver's license is required.*. Current Pennsylvania Licensed Practical Nurse (LPN) license in good standing. Review and upload medical records.
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Front Desk Agent
Paramount Philly Agency —Columbus, OH
Maintain an organized, clean, and inviting front desk area. Provide accurate information and guide guests to the appropriate resources or team members.
$3,816.36 - $4,596.05 a month
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9d
Front Desk Agent/Overnight Auditor
Sleep Inn/Mainstay of Logan —Logan, OH
Handle multi-line phone systems with excellent phone etiquette, directing calls appropriately and assisting guests or staff as needed.
$14 - $16 an hour
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guest service agent jobs near hazleton, pa

Responsibilities:

Guest Services: Greet guests warmly, provide a positive first impression, and assist with requests throughout their stay.
ReservationsCheck-in/out: Register guests, assign rooms, manage check-in and check-out procedures efficiently, and handle key distribution.
Communication: Answer phone calls, respond to guest inquiries, and act as a liaison between guests and other hotel departments (e.g., housekeeping, maintenance).
Financial Transactions: Process payments, handle cash and credit card transactions, verify payment methods, and reconcile the cash drawer.
Problem Resolution: Handle and resolve guest complaints and issues promptly and professionally.
Administrative Tasks: Maintain a clean and organized front desk area, manage mail and packages, and handle general office duties like filing and faxing.

Qualifications:

Previous experience in customer service or the hospitality industry is preferred.
High school diploma or equivalent
Flexibility to work varied shifts, including nights, weekends, and holidays.
Physical ability to stand for prolonged periods.

Skills:

Excellent communication, interpersonal, and problem-solving skills.
Strong organizational and multitasking abilities.
Ability to remain calm and professional in a fast-paced or high-pressure environment.
Proficiency with computers, Microsoft Office, and hotel management/reservation software is a plus.
Experience with multi-line phone systems.