Top 8 Guest service agent Jobs in Hazleton Pa

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1st Shift Warehouse
PeopleShare —Hazle Township, PA
We have openings for receptionist, Purchasing Agent, data entry, customer service, collections, call center, administrative assistant, accounts payable clerk,…
$18 an hour
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1d
Customer Service Representative - State Farm Agent Team Member
Pete Keselicka State Farm Agency —Hazleton, PA
Previous customer service experience preferred. Detail-oriented and able to multitask. Your attention to detail, customer service skills, and desire to help…
$17 - $19 an hour

Check out jobs in cities near your current location, Columbus

Guest Services Supv
Le Meridien Columbus, The Joseph —Columbus, OH
Must have a valid driver's license for the applicable state. Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e.,…
12d
Leasing Professional
T&R Properties —Columbus, OH
Check phone messages several times throughout each day and return calls promptly. Complete the guest card and confirm accuracy upon completion.
$18 - $22 an hour
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2d

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guest service agent jobs near hazleton pa

Responsibilities:

Guest Services: Greet guests warmly, provide a positive first impression, and assist with requests throughout their stay.
ReservationsCheck-in/out: Register guests, assign rooms, manage check-in and check-out procedures efficiently, and handle key distribution.
Communication: Answer phone calls, respond to guest inquiries, and act as a liaison between guests and other hotel departments (e.g., housekeeping, maintenance).
Financial Transactions: Process payments, handle cash and credit card transactions, verify payment methods, and reconcile the cash drawer.
Problem Resolution: Handle and resolve guest complaints and issues promptly and professionally.
Administrative Tasks: Maintain a clean and organized front desk area, manage mail and packages, and handle general office duties like filing and faxing.

Qualifications:

Previous experience in customer service or the hospitality industry is preferred.
High school diploma or equivalent
Flexibility to work varied shifts, including nights, weekends, and holidays.
Physical ability to stand for prolonged periods.

Skills:

Excellent communication, interpersonal, and problem-solving skills.
Strong organizational and multitasking abilities.
Ability to remain calm and professional in a fast-paced or high-pressure environment.
Proficiency with computers, Microsoft Office, and hotel management/reservation software is a plus.
Experience with multi-line phone systems.