Top 18 Concierge Jobs in Healdsburg, Ca

Flowers Winery Guest Services Concierge
Huneeus Vintners LLC —Healdsburg, CA
- $31 - $36 an hour
- Weekends as needed
- Ability to lift 50 pounds
- 21 years or older
- Computer skills
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Rooms Controller
Montage International —Healdsburg, CA
- $31.26 an hour
- Online Application
- Inventory management
- Computer literacy
- Writing skills
Concierge- Part Time
Gallaher Signature Living - Villa Capri —Santa Rosa, CA
- $19 - $22 an hour
- Part-time
- Bilingual
- Computer literacy
- Residential
- Paid jury duty
- Health savings account
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5d
Reservations Agent
Appellation Healdsburg —Healdsburg, CA
- $21 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- English
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13d
Front Door & Guest Services Specialist - The Selvedge
SingleThread Farms - Restaurant - Inn —Healdsburg, CA
- $22 - $26 an hour
- Extended hours
- Google Workspace
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
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Concierge Agent Front Desk
Farmhouse Inn Company LLC —Forestville, CA
- $21 - $25 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Basic math
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Security Retail Officer - Daily Pay
GardaWorld Security Services —Santa Rosa, CA
- $21 an hour
- Full-time
- Military
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
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6d
Itinerary Designer/Concierge
Solage —Calistoga, CA
- $25 an hour
- Full-time
- Mid-level
- Residential
- Communication skills
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Director of Guest Services
Solage —Calistoga, CA
- $110,000 - $120,000 a year
- Weekends as needed
- Residential
- 3 years
- Senior level
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Estate Host Concierge
Meadowood Napa Valley —Saint Helena, CA
- $26 - $29 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Ability to walk for extended periods
- Health savings account
- Paid holidays
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Senior Estate Host Concierge
Meadowood Napa Valley —Saint Helena, CA
- $30 - $35 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Ability to walk for extended periods
- Health savings account
- Paid holidays
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Concierge~ Part Time!
Ivy Living —Santa Rosa, CA
- $18.25 - $19.25 an hour
- Part-time
- 18 years or older
- Criminal background check
- Pre-employment physical examination
- Store discount
- COVID-19 protective measures
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22h
Security Retail Officer - Daily Pay
GardaWorld Security Services U.S. —Santa Rosa, CA
- $21 an hour
- Full-time
- Customer service
- Military
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Security Flex Officer - Retail Response
GardaWorld Security Services U.S. —Santa Rosa, CA
- $21 an hour
- Customer service
- Military
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Night Auditor – Luxury Resort | Alila Napa Valley
Alila Napa Valley —Napa, CA
- $24 - $25 an hour
- Weekends as needed
- Cleaning
- Computer skills
- 1 year
- Health insurance
- Dental insurance

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Rooms Controller
Montage International —Healdsburg, CA
Answer incoming phone calls, handle guest requests and room moves. Assist the guest reception desk with guest check-ins. Process third party billing requests.
$31.26 an hour

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The Avalon of Lewis Center —Lewis Center, OH
This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and…
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4d
Membership Concierge II
Life Time —Columbus, OH
Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition. High School graduate or equivalent.

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Flowers Winery Guest Services Concierge

Huneeus Vintners LLC -
Healdsburg, CA

Quick Apply

Job Details

Full-time
$31 - $36 an hour

Qualifications

Computer operation
Sales transaction processing
Computer skills
POS systems

Full Job Description

The Hospitality Concierge serves as a primary point of contact for guests and members, delivering elevated service across reservations, customer service, and sales. This role manages inbound guest inquiries, coordinates winery reservations and experiences, and assists members with account management, order placement, and event ticket purchases. The Hospitality Concierge proactively resolves service issues—including shipping inquiries, returns, and refunds—while ensuring every interaction reflects the brand’s commitment to exceptional hospitality. This role welcomes and hosts guests onsite as needed, ensuring a seamless and memorable experience that reflects the winery’s standards of hospitality.

Essential Duties:

The following reflects essential functions for this role but does not restrict the tasks that may be assigned.

Reservations

Effectively communicate guest experiences and calendar visits adhering to estate policies and consumer expectations
Accurately capture all guest data, reservation data and special requests/notes
Manage online calendar based on inclement weather, special events, etc.
Respond to all guest emails, voice mails and answer service messages promptly
Accommodate local partners (hotel concierge, drivers, etc.) and accommodate all visit requests in a timely manner
Closely work with visitor center management to accommodate VIP requests
Optimize the business impact of trade visitation through the trade tracker and feedback form
Closely work with visitor center management on reservation strategy to maximize visitation opportunities
Partner with the visitor center management team to track dietary restrictions, special requests, LTV, etc. for member events
Manage RSVPs and wait list for all member events
Drive business revenue targets through the sell-out efficiency of the reservation blueprint and upselling elevated experience offerings

Hospitality

Greet guests
Utilize strategic selling skills to encourage sales and membership sign ups
Acquire and share wine knowledge effectively and accurately to guests
Understand and fluent in brand story guidelines; able to clearly communicate these to the guest
Attend and/or participate in guest events

Customer Service

Generate DTC revenue via inbound and outbound sales
Quickly and effectively resolve customer service issues using active listening, patience and ability to de-escalate the situation
Able to turn customer service problems into opportunities
Present additional purchasing or visitation opportunities relevant to customer history
Develop long term, personal relationships with customers built on trust
Reactivate and acquire new members
Keep customer data up-to-date in the CRM
Conduct proactive customer-service outreach (credit card updates, welcoming new members, etc.)
Participate in brand trainings and wine tastings
Facilitate donation requests in partnership and with the approval of the visitor center management team

Qualifications

2-5 years of hospitality experience with a background in customer service, wine education, wine sales, hotel/concierge work and/or wine clubs/loyalty programs.
Shift scheduling: work weekends, events (including evenings), and some holidays
Proficiency in Point of Sales (POS) systems and basic computer skills
Must be at least 21 years of age
Ability to be licensed, permitted, and/or certified by state and/or local regulatory bodies

Physical requirements

Position includes extensive sitting, standing, walking
Ability to lift heavy boxes (40-50 lbs.)

Equal Employment Opportunity

Huneeus Wines LLC is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics.

#WJ-DTC-EL-ON-FT-FLVC

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Refine Your Search

concierge jobs in healdsburg, ca

Flowers Winery Guest Services Concierge

Rooms Controller

Concierge- Part Time

Reservations Agent

Front Door & Guest Services Specialist - The Selvedge

Concierge Agent Front Desk

Security Retail Officer - Daily Pay

Itinerary Designer/Concierge

Director of Guest Services

Estate Host Concierge

Senior Estate Host Concierge

Concierge~ Part Time!

Security Retail Officer - Daily Pay

Security Flex Officer - Retail Response

Night Auditor – Luxury Resort | Alila Napa Valley

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