Top 16 Reservation agent Jobs in Healdsburg, Ca

Customer Service Supervisor - STS Airport
PrimeFlight Aviation Services Inc —Santa Rosa, CA
- $23.15 - $24.65 an hour
- Part-time
- Background check
- 18 years or older
- Clean driving record
- Health insurance
- Dental insurance
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7d
Front Desk Agent - Part Time
Hotel Trio | Healdsburg —Healdsburg, CA
- $20 an hour
- Part-time
- English
- Office
- Hotel
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13d
Front Desk Agent
Appellation Healdsburg —Healdsburg, CA
- $23 an hour
- Part-time
- Background check
- English
- Mid-level
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5d
Guest Service Agent Front Office - Liora Estate
Liora —Healdsburg, CA
- Part-time
- Hotel
- Conflict management
- Organizational skills
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Reservations Agent
Appellation Healdsburg —Healdsburg, CA
- $21 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- English
Quick Apply
12d
Guest Service Agent - PART TIME or FULL TIME
Lodge at Healdsburg —Healdsburg, CA
- Part-time
- Inventory management
- Hotel
- High school diploma or GED
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1d
Airport Customer Service Supervisor
The Landline Company —Santa Rosa, CA
- Up to $23 an hour
- Full-time
- Pass drug screening
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
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10d
Concierge Agent Front Desk
Farmhouse Inn Company LLC —Forestville, CA
- $21 - $25 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Basic math
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Front Desk Associate - Part Time - WorldMark Windsor Resort
Travel Leisure Resort Development Inc —Windsor, CA
- $18.50 an hour
- 12 hour shift
- Computer literacy
- Basic math
- English
- Wellness program
- Paid holidays
Quick Apply
5d
Guest Services Agent
Calistoga Motor Lodge & Spa —Calistoga, CA
- Weekends as needed
- Ability to walk for extended periods
- Ability to stand for extended periods
- Communication skills
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Front Desk Staff
Mandala Springs —Cobb, CA
- From $18 an hour
- Part-time
- Computer literacy
- Data entry
- Organizational skills
- Flexible schedule
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Itinerary Designer/Concierge
Solage —Calistoga, CA
- $25 an hour
- Full-time
- Mid-level
- Residential
- Communication skills
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Airport Customer Service Representative
The Landline Company —Santa Rosa, CA
- $1 - $20 an hour
- Weekends as needed
- Pass drug screening
- High school diploma or GED
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
10d
Guest Service Representative
Hotel Dega —Bodega Bay, CA
- From $20 an hour
- Part-time
- Computer literacy
- Hotel
- US work authorization
- Employee discount
Quick Apply

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Front Desk Agent - Part Time
Hotel Trio | Healdsburg —Healdsburg, CA
Promptly answer the telephone using positive and clear English communication. Notify guests of incoming faxes using the message function of the computer.
$20 an hour
Quick Apply
13d
Front Desk Agent
Appellation Healdsburg —Healdsburg, CA
In this role, you will be responsible for managing all incoming calls, assisting guests with their needs, and overseeing every stage of their stay—from…
$23 an hour
Quick Apply
5d

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Government Travel Consultant
ADTRAV Travel Management —Columbus, OH
Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries.
$24 - $26 an hour
Quick Apply
7d
Guest Service Representative
Sonesta —Columbus, OH
Valid driver’s license required. Register guests, issue room keys, and provide information on hotel services and room location. Paid Vacation and Sick Days.
7d

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reservation agent jobs near healdsburg, ca

Customer Service Supervisor - STS Airport

PrimeFlight Aviation Services Inc -
Santa Rosa, CA

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Job Details

Part-time | Full-time
$23.15 - $24.65 an hour
7 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Air transportation employee supervision
Managing teams in a customer support role
Team leadership
Writing skills
English
Driver's License
Supervising experience
Aviation
Mobile devices

Full Job Description

Full-Time and Part-Time opportunities available!

Pay Range: $23.15/hr – $24.65/hr

WHERE FRIENDLY TAKES FLIGHT – BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY!

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

WHY WORK FOR PRIMEFLIGHT?

Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)
We are committed to being a leading provider of commercial services within the aviation industry
Our teams focus on maintaining a positive working environment and treating all team members with respect
With more than 200 locations across the world, we offer opportunities for career progression

SUMMARY OVERVIEW

The Customer Service Supervisor is responsible for supervising and leading a team of customer service agents to ensure a smooth and efficient passenger experience. This role involves overseeing check-in and boarding processes, addressing passenger inquiries and concerns, and upholding compliance with airline policies and safety regulations. You will collaborate with various airport departments to optimize passenger services, resolve operational challenges, and contribute to maintaining a positive airport environment. Additionally, you will play a key role in training and developing customer service agents, monitoring performance, and fostering a culture of excellence in customer service delivery.

RESPONSIBILITIES

Oversee the daily operations of the customer service team to ensure high-quality passenger assistance
Monitor and evaluate the performance of customer service agents, providing feedback and coaching
Address and resolve escalated customer complaints and issues effectively
Train and mentor customer service staff in best practices and airport-specific procedures
Ensure team adherence to airline and airport policies, procedures, and service standards
Coordinate staff schedules, breaks, and shift rotations to maintain optimal service levels
Implement strategies to enhance customer satisfaction and streamline service processes
Maintain up-to-date knowledge of flight information, gate assignments, and airport services
Facilitate effective communication between customer service agents and other airport departments
Manage ticketing and reservation systems, overseeing booking changes and upgrades
Conduct regular team meetings to share updates, gather feedback, and discuss service improvements
Prepare reports on customer service activities, incidents, and performance metrics
Assist in the development and update of customer service manuals and training materials
Foster a positive and collaborative work environment, encouraging teamwork and employee engagement
Participate in recruiting and hiring new customer service staff
Exemplify PrimeFlight customer service and safety standards
Perform any additional duties as assigned by management

QUALIFICATIONS

18 years of age or older
Eligible to work in the United States
Must have a valid state-issued driver’s license with an acceptable driving record
Communicate effectively in English (reading, writing, speaking)
Minimum of 4 years of airport customer service experience
Minimum of 2 years of leadership or supervisory experience
Knowledge of the Aviation Industry
Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
Effectively communicate with colleagues and clients, both in-person and through electronic means
Pass a background check and drug screen
Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

Ability to lift up to 70 pounds
Prolonged standing and walking in an indoor/outdoor environment as applicable
May need to reach with arms and grasp with hands
May need to push, pull
May need to bend, stretch, squat, kneel
Exposure to moderate and at times high noise levels
Be able to hear and respond to the spoken voice and to audible alarms
Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

SMS/Text Communications

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

reservation agent jobs in healdsburg, ca

Customer Service Supervisor - STS Airport

Front Desk Agent - Part Time

Front Desk Agent

Guest Service Agent Front Office - Liora Estate

Reservations Agent

Guest Service Agent - PART TIME or FULL TIME

Airport Customer Service Supervisor

Concierge Agent Front Desk

Front Desk Associate - Part Time - WorldMark Windsor Resort

Guest Services Agent

Front Desk Staff

Itinerary Designer/Concierge

Airport Customer Service Representative

Guest Service Representative

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