Top 97 Customer service supervisor Jobs in Heber Springs, Ar

Customer Service Manager
Aromatique, Inc. —Heber Springs, AR
- From $37,000 a year
- Full-time
- Management
- Customer service
- Mid-level
- Travel reimbursement
- Mileage reimbursement
Quick Apply
3d
Service Supervisor
Cintas —Searcy, AR
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
bealls Operations Supervisor
bealls —Heber Springs, AR
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
Quick Apply
Store Team Lead
Academy Sports —Searcy, AR
- Part-time
- Inventory control
- Sales
- Merchandising
bealls Merchandise Supervisor
bealls —Heber Springs, AR
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
Quick Apply
Accounts Receivable Supervisor
Cintas —Searcy, AR
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- AD&D insurance
Customer Service Representative
Aaron's Sales & Leasing —Searcy, AR
- Computer literacy
- Merchandising
- Pass drug screening
Quick Apply
Customer Accounts Manager
Aaron's Sales & Leasing —Searcy, AR
- Pass drug screening
- Mid-level
- Office
Quick Apply
Technical Service Supervisor
LATICRETE International, Inc. —Greers Ferry, AR
- Full-time
- 7 years
- Microsoft Excel
- Oracle
- AD&D insurance
- Paid holidays
Quick Apply
6d
Front Counter Customer Service Associate
TopLine Cleaners —Searcy, AR
- $12 - $14 an hour
- Part-time
- Entry level
Quick Apply
Full Time Lead Customer Service Representative, Damascus Branch
First Arkansas Bank and Trust —Damascus, AR
- Full-time
- Mid-level
- Office
- High school diploma or GED
2d
Customer Service Associate I
Dollar Tree —Heber Springs, AR
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Front End Service Team Supervisor
Walmart —Clinton, AR
- $19 - $32 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
9d
Front of the House Crew - Cashier/Customer Service - All Shifts
Hardee's —Searcy, AR
- Holidays
- Serving
- Entry level
- Flexible schedule
Quick Apply
Customer Service Representative
Pizza Hut —Searcy, AR
- Food service experience
- 16+ years old
- Communication skills
- Opportunities for advancement
Quick Apply
Insurance Agent and Customer Service Representative
Angie Collins Agency, Shelter Insurance —Heber Springs, AR
- $40,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Paid time off
Quick Apply
Concessions Catering Supervisor - Harding University
Aramark —Searcy, AR
- Basic math
- Mid-level
- High school diploma or GED
7d
Manager IT Field Services
ARcare —Searcy, AR
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
Quick Apply
Customer Service Delivery Driver
Sherwin-Williams —Searcy, AR
- $16 an hour
- Part-time
- Merchandising
- Forklift
- High school diploma or GED
17h
Customer Service Representative
Circle K —Searcy, AR
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
13d

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Customer Service Manager

Aromatique, Inc.
Heber Springs, AR

Quick Apply

Job Details

Full-time
From $37,000 a year
3 days ago

Benefits

Travel reimbursement
Mileage reimbursement
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Cell phone reimbursement
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer communication
Sales support
Teamwork
Management
Managing teams in a customer support role
Customer service
Team leadership
Shopify
Account development
Leadership

Full Job Description

Customer Service Manager
Location: On-Site in Heber Springs, AR.
Schedule: Monday–Friday, 8:00 AM to 5:00 PM

Role Overview:
As Customer Service Manager, you will lead our customer service team and ensure a consistently high-quality experience for all Aromatique customers. You will oversee the full customer journey, from inquiries about orders, catalogs, and credits to resolving complaints, with professionalism and care. This role also involves supporting communication with rep groups, individual sales reps, and accounts such as Amazon and Faire.

You will be instrumental in growing sales to gift shop channel accounts by fostering strong relationships, identifying opportunities, and supporting seasonal and market initiatives.

Core Responsibilities:

Customer Service Leadership: Manage day-to-day operations of the customer service team, ensuring timely, accurate, and friendly communication.
Customer Experience Oversight: Guarantee that all customer interactions align with the Aromatique brand experience.
Rep & Account Support: Serve as a key contact for rep groups, individual reps, and wholesale platforms, ensuring their needs are met efficiently.
Complaint Resolution & Quality Assurance: Oversee complaint handling, identify recurring issues, and recommend operational improvements. Report noteworthy feedback monthly.
Market & Seasonal Support: Assist with pre-show preparation, order processing, and communication during seasonal markets.
Wholesale Communications: Ensure consistent messaging and brand alignment across all wholesale channels.
Amazon Strategy & Execution: Develop and implement communication strategies related to Amazon policies.

Travel Requirements:

Attend both spring and summer markets in Dallas and Atlanta to support major market events.

Qualifications & Skills:

Strong experience in customer service leadership.
Experience in consumer goods and/or the gift industry is preferred.
Proficiency with Excel and EDI platforms, with the ability to learn new platforms such as Faire and Shopify.
Excellent communication and problem-solving skills.
Ability to manage multiple priorities and support internal and external teams.

Why Join Aromatique:

Work with a collaborative team dedicated to supporting both internal staff and retail partners.
Opportunities to influence processes and contribute to the growth of the gift shop channel.

Benefits:

401(k) matching
Cell phone reimbursement
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Mileage reimbursement
Paid time off
Travel reimbursement
Vision insurance

Job Type: Full-time

Pay: From $37,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Paid time off
Vision insurance

Experience:

Customer service: 5 years (Required)
Management: 5 years (Required)

Ability to Commute:

Heber Springs, AR 72543 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service supervisor jobs in heber springs, ar

Customer Service Manager

Service Supervisor

bealls Operations Supervisor

Store Team Lead

bealls Merchandise Supervisor

Accounts Receivable Supervisor

Customer Service Representative

Customer Accounts Manager

Technical Service Supervisor

Front Counter Customer Service Associate

Full Time Lead Customer Service Representative, Damascus Branch

Customer Service Associate I

Front End Service Team Supervisor

Front of the House Crew - Cashier/Customer Service - All Shifts

Customer Service Representative

Insurance Agent and Customer Service Representative

Concessions Catering Supervisor - Harding University

Manager IT Field Services

Customer Service Delivery Driver

Customer Service Representative

I want to receive the latest job alert for customer service supervisor in heber springs, ar

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